Categories: Best Practices, Change Management, Communication, Complexity, Education and Training, Ethics, Generational PM, Human Aspects of PM, Leadership, Lessons Learned, Mentoring, Nontraditional Project Management, PM Think About It, PMI, Reflections on the PM Life, Social Responsibility, Stakeholder, Talent Management, Teams, Tools, Virtual Teams, Volunteering
I can't believe the congress is over already. However there is so much we have learned, so much we need to digest.
Today I started my day by attending another session on Virtual Teams. Dr. Mike Oliver brought us the session #603 "Enhancing Virtual Project Leadership Effectiveness". He has worked many years from home and virtual teams have become second nature to him. However globally more and more PMs realize they can work anywhere, anytime. After laying out for us why we are having more and more virtual teams and what the characteristics are of virtual teams are, he helped us think through the challenges of virtual teams. The 3 interactive functions of the Complexity Leadership Theory
- administrative Leadership
- adaptive Leadership
- enabling Leadership
need to be balanced and the PM needs to know when to use which and how.
His practical tips:
1. Communication needs to be much more detailed, to ensure everyone gets the same message. Situations like the one in this video need to be avoided:
2. If budget allows, it is best to meet at least once physically with the whole team as early as possible during the project.
3. Set very clear rules that touch on meeting etiquette, use of social media etc
4. Build trust and keep affirming it.
In Session #609 "Governance: A framework for applying Agile Practices within Projects, Programs & Portfolios" Nicholas Clemens showed us that progressive elaboration has been part and parcel of the PMI Standards since the first PMBOK Guide. The use of Planning Packages helps tackle the unknowns. "Change is your job security", hence we best embrace it. Nicholas reminded us of the Movie "Dead Poet Society" and the central message that changing once standpoint can give us a totally new perspective.
In Session #614: "Collaborating with the Sales Team to delight your Customers" Neil Shorney gave us a refreshing insight into what Sales Teams and PMs think of each other, how they can complement each other and how they should work together. Sales People are not the ogres but the biggest source of information. Their job is:
3. Gain Commitment
They should provide all relevant project information through SPACE CHAMPS. If you ask the right questions following this acronym you get all the information you need. If you contact Neil through LinkedIn he will share the question list with you.
The Closing Session of the Conference was a series of TEDTalks, which were meant to build us up and help us focus on the possibilities not the problems. Often this is shackled by our belief systems and we need to overcome these.
Mona Chalabi showed us how with 3 simple questions you can check if statistics are trustworthy or not.
1. Can you see uncertainty?
2. Can I see myself in the data?
3/ How was the data collected? - was the sample size representative? For example a sample of 600 might not be big enough if you try to assess the entire population of a country like America. Where key words defined and do all understand it the same way?
Anab Jain visits the future for a living. No she does not have a time machine. However she and her husband are hired to imagine possible outcomes in the future. They then simulate these in extensive laboratory set-ups and simulations. With that they help clients to find ways of preventing the negative outcomes.
Mark Pollock & Simone George: Mark lost his sight with 22, when he met Simone he was "only" blind. Later he broke his back through a fall from a window. His biggest message is If you can't change the circumstances, you have to change yourselve". He is involved in amazing research and development of robotic walking aides and new approaches. He has seen the possibilities on his own body, including when well aimed electrical shocks made him be able to move his limbs again without the robotic exoskeleton. Now when he walks it is becoming less of the robot walking him and more of Mark walking.
He stressed that the Optimist often get frustrated along the way. A Realist however accepts the brutal facts and moves on. Be a realist when the going gets tough!
Julia Dhar showed us how debate is healthy if done right. Engage yourself respectfully, separate the ideas from the person and accept that you may be wrong. If there is conflict about an idea / a situation / an issue, have a face-to-face meeting and discuss in the prescribed manner. Practice intellectual humility.
To practice this in your team you can start by devoting 10min in every meeting to debating and idea or issue.
Ingrid Fentell Lee showed us easy ways to find joy. Joy is a little short blimp of "feel good right now" as apposed to happiness which is "feel good over longer time". Joy begins with the senses. Pops of color, rounded shapes, patterns, symmetry, abundance will put joy back into your life. This will then lead to your team being more alert, more productive and happier. Each moment of joy is small, but these joyful dots add up and have many positive long term effects. Look for joy in your life, don;t chase the elusive happiness. It will come by itself.
Roberto Toledo, of the PMI Board of Directors brought us the great news that the pledged 50,000 hours of community service for the UN global sustainability programs has already been reached! The Goal has now been doubled. Lets all work together to reach 100,000 hrs - check on PMI.org for details, or ask your chapter!