Categories: communication, leadership, Management, people, people skills, project manager, soft skills
A recent Gartner reports* state that Artificial Intelligence (AI) will assume 80% of all project management tasks by 2030.
I was giving this some thought and the thing that stood out for me is that those tasks that can be automated should be automated, and using it will assist the role of the project manager immensely when used appropriately.
However, I am always reminded that project management is not just about tools and techniques but about people. I do not believe AI will provide the best solution for managing people and that activity will always need a project manager with superior leadership, communication and team development skills. This is particularly important on complex projects. AI can free up project managers from the more mundane technical tasks and allow them to focus on, and develop, their people skills and their own personal development.
I think AI should threaten those project managers who do not have good 'people skills' as it is imaginable that AI could successfully manage low complexity and smaller projects completely. I can definitely see small projects that do not require much team building, have few stakeholder, or do not require leadership being completely lead by a task oriented AI.
So, in summary I believe AI is a great tool and can help in many ways but for large, complex and people centered projects it should best be used as an ancillary tool to a well-qualified and experienced project manager. What are you thoughts?
*Link to the report here https://www.gartner.com/en/newsroom/press-releases/2019-03-20-gartner-says-80-percent-of-today-s-project-management