“They never seem to have time.” “Got their priorities all wrong.” “Just interested in their personal agenda.” To name but a few (excuses).
Now, I know you are not one to make excuses. I’m sure you take full responsibility for the way you may be contributing to the problem, and do something about it.
Unlike others you know who may be innocently aggravating their stakeholders into avoiding them. By doing things like:
- Making Life Difficult. For instance, moaning all the time, asking for them to do unnecessary things, giving them far too much to read with little lead time.
- Failing to Prepare. Turning up not able to answer even their most obvious questions. Repeatedly saying, “I’ll get back to you on that one.”
- Throwing Problems at Them. Finding fault is easy. Highlighting them without having solutions to offer is another way of making life difficult for others.
- Being Petulant: “Oxford English Definition: Childish, sulky, bad-tempered.” No, not you, but I bet you see others acting like this.
- Lacking Clarity. “Will you just get to the point?” Experts are great at giving far too much information, presenting all the pros and cons and the minute detail. Help them make a quick decision.
- Failing to Follow Through. Ah yes. I’m told that even qualified project managers can let things slip, especially on the trivial actions that are not part of the plan, but are very important to stakeholders.
- Avoiding Responsibility. Yes, it happens, but usually down to a lack of clarity about who is accountable for what, in the mind of the stakeholder.
Can you think of other ways project managers you know may be aggravating their stakeholders? Well, you may like to share this with them and help them work out ways to make it as easy as possible for stakeholders to engage with them. Perhaps even engage your coaching and counselling skills?
I’ll leave this with you then.
Review the OnDemand webinar: Strategic Influencing for Project Managers