Categories: Career Development, Communication, Design, Design Thinking, Education and Training, Leadership, Networking, Project Management
Have you ever stopped to think about the common characteristics you have with other Project Managers? In order to explain these to an audience of non-project managers, I generated a user persona to explain the goals, motivations, mindsets, and pain points of Project Managers.
The persona I generated is based off of interviews Aurora Melchor, a UX Designer, conducted with her team as well as additional data points that I added from my circle of colleagues.
GOALS: Keep everyone happy; Deliver value and project success; Predictability
MOTIVATIONS: Wants interesting, fun, and challenging work; Recognition and promotion
MINDSET: Likes problem-solving; Feels the urgency to “get stuff done”; Driven by accomplishment; Often does well “riding the wave” of change
PAIN POINTS: “My day is a fractured experience!”; Inadequate planning and poor estimates; Manual repetitive work across multiple applications; Having to do more with less; Risk, complexity, and uncertainty has increased (VUCA)
Let me know your feedback on this representation of a Project Manager.
- What insights do you draw from the persona?
- What can non-Project Managers learn from this persona?
- Is there additional information that you recommend to include in the persona?
< Right click and open image in new tab to read the text more clearly. >