I wrote this blog for those considering what approach they should take to improve their organization’s ability to create value for themselves and their customers. I believe that any approach to improvement has three main objectives:
- It provides a better than random starting point
- It helps create a learning approach that facilitates continued improvement
- It enables making a series of small, validatable, actions that result in continuous improvement
By “better than random” approach, I mean something contextualized for your organization. Since there is no one size fits all, taking an approach with only one size is geared toward the average organization at best, certainly not yours. Your approach needs to both provide a way of assessing what you need and then enabling you to choose your way of working.
Most people learn best when they have frequent experiences that they recognize are opportunities for improvement. Lean’s learning method of explicit workflow and visibility facilitates this.
Finally, the heart of true change is Kaizen which literally means “good change” and is inferred to mean a series of small changes that result in improvement. Steps 2 and 3 work together by providing people with frequent, recognizable opportunities to make continuous improvement.
As a side note I do not mean to imply against doing