Project Management

Community Update: What's the Status?

From the The Critical Path Blog
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Categories: community


Hello ProjectManagement.com Community!

It's been a while since I wrote to you to mention the upcoming changes to the community. You're probably wondering "what's going on?" I don't blame you. I would be, too.

Here's the update. Right now we're still working through some initial design, planning, and resourcing so we can really begin the work of building an awesome community experience for you. So right now there isn't much to tell other than that. 

What I can tell you is that the community experience will be much more connected to your digital experience with PMI as a whole. I've seen the preliminary design work and, you guys, it's impressive (but I can't share it yet...sorry!). We're also exploring some new ways to recognize you for the things that you do within the online community that helps others connect to the information and resources that help make them more successful and we'll be expanding upon existing programs to deepen engagement. 

All that said, we're at the gate and are just waiting to take off. As soon as I can share more with you I will. Where I can be super transparent, you'll get the scoop directly from me. And where I can't, I'll let you know.

Creating a great community experience for you will take time and will not happen overnight. This will unfold over the course of the next few months (and beyond) and as we make significant progress to community and the experience I'll be sure to share it with you here.

Thanks for hanging in there with us and stay tuned. There's more to come!

Posted by Marjorie Anderson on: May 27, 2020 11:08 AM | Permalink

Comments (9)

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Marjorie

Thank you for the updates. I look forward with so much excitement to the upcoming changes to the platform and community experience.

Your efforts and dedication to the community and it’s members are much appreciated.

RK

Marjorie,
Happy to read you! I really appreciate the update and can't wait to see the new design, user experience, engagement tools. By the way, if you and the team will need a beta tester, here I am!
Stay safe!

Marjorie -

it'd be great if there was a way to engage some of the community members in this. Tight feedback loops are key to developing good products which hit the mark!

Kiron

Totally agree with my friends here. Also, great to hear from you again. Hope all is great.
This is so exciting. Can't wait to hear and see more! Sounds amazing.

Marjorie,

Thanks for the update. I'm looking forward to the changes.

- Drake

As a matter of fact, I was wondered about it, because the current experience is very bad, since support emails that take more than a week to respond, extremely long chat waiting times more than 3 hours, certification appliances in DA that are not addressed in one month. I have been more disconnected than ever from DA, PMI and the community due to this very poor experience, no one deserves it.
If the PMI and DA experience will take months to develop to reasonable times than the work is not going well, this communication does not generate high expectations.

For those who have business, they know that bureaucratic nightmares drive customers away here drive members away.

Thanks for sharing
Alexandre Costa

Hi Alexandre, I'm sorry that you're not having the best experience. I'd like to understand your concerns a bit more. Feel free to message me directly so we can figure out what's going on. Marjorie




Marjorie, many thanks for the update, I look forward to the changes... 'Rome wasn't built in a day'....

Alexandre, I am sorry to hear that you are not currently having the best experience, I for one have only experienced excellent communication channels and speed certainly was of the essence..... we are a community, and what is unmistakenly apparent, when one does ask, there is always someone whom is more than willing and capable to reach out.....

Everyone continue to stay safe and well during these unprecedented times

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