Fortunately, I haven’t had too many of these. I thought it’d be useful to mention what I learned from them.
Failure: Created viable plan for client but management would not follow through - was 8th in long line of failure
What I learned: Don’t assume what managers tellme is truth. Said wanted to improve but truth was wanted low risk in adoption.
Curtailed: Followed SAFe roles by the book, but client didn’t like roles & stopped engagement because of my rigidity on roles
What I learned: Must adjust approaches to culture and desired career paths
Almost lost: Doing team-agility workshop & provided lean-thinking to explain why Scrum works. Halfway through I was warned if I didn’t just tell them what to do they would not come back the next day.
What I learned: Some people just want to be told what to do.
Lost – Large company wanted Scrum training. I knew a modified version would work better and made that very clear.
What I learned: When upper management says “adopt Scrum” convincing mid-management of a better approach is a no-win situation since they have to confront management on better plan.
Bottom Line: You must adjust what you do to the client’s domain, attitude and culture in order to be effective.