Project Management

Really Bad Workforce Trend That Needs Attention

From the Eye on the Workforce Blog
Workforce management is a key part of project success, but project managers often find it difficult to get trustworthy information on what really works. From interpersonal interactions to big workforce issues we'll look the latest research and proven techniques to find the most effective solutions for your projects.

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Have you noticed a problem with your youngest workers? The Society for Human Resource Management is reporting (in a pdf) an unfortunate trend: “More and more entry-level workers lack interpersonal skills, workplace etiquette and emotional intelligence.”
I’m sure we can all speculate about what’s behind this trend (social trends in general, bad parenting, a childhood of interacting through technology rather than face to face, etc., etc.), but that’s not going to solve any problems. And there are problems. Here’s what may happen next:
  • Younger workers frequently offend and frustrate key older high performers.
  • Increased conflict caused by awkward entry-level behavior reduces ability of teams to produce.
  • Your projects are more difficult to manage because people cannot work together effectively.
  • A new culture of disrespect and selfishness grows, pushing ever more good workers to leave .
  • The new culture takes hold, turnover increases, workforce effectiveness free falls, bad managers move up.
  • The environment makes it impossible for your projects to be successful.
So it is important to nip this in the bud. I’ll discuss what to do in my next post.
Posted on: June 14, 2008 03:54 PM | Permalink

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