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This interview with Jack Ferraro was recorded at the 2015 PMI Global Congress in Orlando, Florida. We discuss his paper and presentation "Measure Twice, Change Once: Practical Strategies for Change Management". Here is the paper's abstract:
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When we talk about “change management in project management”, the words “resistance” and “tension” often spring to mind.
Consider the resistance to project change management for instance, when two organizations merge, or the fear that employees will feel when a part of their job is automated and some of their skills become redundant.
But the problem isn’t the change itself in spite of the difficulties that it may bring.
To discuss the project change management process with us today I’m very pleased to welcome back one of our favorite interview guests: Susanne Madsen whose book The Power of Project Leadership contains a large section on change management.
She says: Organizational change is vital for any business that wants to survive and thrive in our increasingly competitive and fast paced word. The problem is that many project leaders struggle to fully motivate and engage their teams in the process. They often move too fast, are too outcome driven and not sufficiently consultative in their approach.
This interview was originally published on The PM Podcast.