Here is brief memo I sent to our services team about the importance of communication and feedback.
The single biggest problem in communication is the illusion that it has taken place. - George Bernard Shaw
How to lose a client in 10 days:
As the year end approaches we all become prognosticator of all prognosticators. I ran into Jim Carroll, a bonafide futurist, in one of my trips and he inspired me to write this article for PS Village. He got me thinking about what are the trends for 2011 and how they will affect enterprise software, project and service delivery and cloud-based technologies, all of the stuff we work and live with everyday. I started with Jim Carroll’s 2011 trends and wondered how these trends will impact our world.