The Reluctant Agilist

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Recent Posts

Jurgen Appelo - Agility Scales

Head First Agile with Andrew Stellman and Jenny Greene

Making Agile Work at HUGE Inc. w/ Lance Hammond and Robert Sfeir

Reframing Technical Debt as Technical Health - with Declan Whelan

Bob Tarne - Agile and Design Thinking

Taking Care Of Your Clients By Putting Your Team First

At the DigitalPM 2013 Summit, Rachel Gertz gave a presentation called “Your Clients Matter, So Put Your Team First”. During the presentation she made the case that if you really care about giving the client your best, the most important thing you can do is make sure that the people who create the stuff you give to the client are well cared for. Deep with the Servant Leadership is this one.

Rachel’s approach to project management is heavy on the empathy, individuals and interactions “agile” side of things. But what makes Rachel’s work even more unique is that over 90% of her interactions with people are virtual, and most of that is just voice. So, if you are among the crowd who has been struggling with the communication challenges that come with distributed teams, theStrayMuse=Yoda.

Rachel works at Louder than Ten 
She tweets as The Stray Muse 
She blogs here  (warning, not always 100% SFW)
And she’s all about the unicat

Posted on: December 17, 2013 01:37 PM | Permalink | Comments (0)
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