PMI Global Insights

by , , , , , , , , , , ,
The Project Management Institute's annual events attract some of the most renowned and esteemed experts in the industry. In this blog, Global Conference, EMEA Congress and experienced event presenters past, present and future from the entire PMI event family share their knowledge on a wide range of issues important to project managers.

About this Blog

RSS

View Posts By:

Cameron McGaughy
Dan Furlong
Danielle Ritter
Marjorie Anderson
David Maynard
Kristin Jones
Fabio Rigamonti
Emily Luijbregts
Priya Patra
Karthik Ramamurthy
Stephanie Jaeger
Moritz Sprenger

Past Contributers:

Deepa Bhide
Nic Jain
Karen Chovan
Jack Duggal
Catalin Dogaru
Kristy Tan Neckowicz
Sandra MacGillivray
Gina Abudi
Sarah Mersereau
Lawrence Cooper
Yves Cavarec
Nadia Vincent
Carlos Javier Pampliega García
Michelle Stronach
Laura Samsó
Marcos Arias
Cheryl Lee
David Davis

Recent Posts

Final Summary of PMI EMEA Congress 2019 – my 3 top Lesson’s Learned

Round up of Videos from PMIEMEA19

Agility, Generativity, Terrific TED, and a Sparkling Shiny Surprise! Terrific Third Day of #PMIEMEA19

Serious Gamification, the power of 3Ps in an Agile world, RPA, and TED Talks at #PMIEMEA19 Day 3

The grand Finale - Day 3 of PMIEMEA19

Round up of Videos from PMIEMEA19

One thing that I asked the community before the conference was what would like they to see during the conference? What was the best way to share the conference with you all? The feedback and answer that came from several of you was that you wanted to see various points of the conference via video. To be able to have this in a format that could be watched by everyone, I have uploaded to Youtube all of the videos and would really appreciate your feedback.

Are these the videos that you wanted to see? Would you want to see any others/different ones?

- Emily.

Posted by Emily Luijbregts on: May 17, 2019 02:16 PM | Permalink | Comments (8)

Agility, Generativity, Terrific TED, and a Sparkling Shiny Surprise! Terrific Third Day of #PMIEMEA19

Dia daoibh ar maidin! (“Good morning all” in Irish/Gaelic)

Agility, Generativity, Terrific TED, and a Sparkling Shiny Surprise!

These phrases bring out my key learnings from what I felt was a terrific third day of #PMIEMEA19 at delightful Dublin.


Agilely Vaulting Over Waterfalls – Sripriya Narayanasamy and yours truly.

My day three started the same way that day two had ended: Presenting an EMEA Congress session on a completely different topic..

Many PMs mistakenly think that Agile and Waterfall are like oil and water that don’t easily mix, However, as Jesse Fewell, Agile Evangelist once wrote, “Many of us have been told that agile approaches are an all-or-nothing collection of techniques. However, true agility is defined by the agile manifesto… Don’t fall into the trap of only-this and only-that. A little agile can help anyone!

I presented two stories of Walter the Waterfall PM and Agata the Agile PM to highlight eight points on how Agile techniques can be used in Waterfall projects and vice versa:

  • Customer Engagement. Waterfalls projects see drastic drops in customer engagement after scope is defined. Increased levels of engagement can help project teams be more flexible, and avoid late-stage changes which can be extremely expensive!
  • Minimum Viable Features (MVFs) to deliver phased Minimum Viable Products (MVPs): Project Managers can get great results from grouping the customer’s highest-priority features into shorter project phases. This way, the clients actually get quicker value for money.
  • Avoid the ICU! Incomplete, Unclear, and Complex scope can be perilous for projects. Walter could effectively leverage user stories for the most critical 20% of requirements to derive advantages for 80% of project scope.
  • Poker, Anyone? Inaccurate Time, Cost, and Resource estimates imperil project success. Waterfall PMs can leverage the power of the “Wisdom of Crowds” to increase the accuracy of estimates, stakeholder buy-in, and sponsor confidence.
  • Meetings are events where the minutes are kept and the hours are lost! Countless hours are lost in unproductive meetings full of long monologues, arguments, and conflicts. Walter could derive considerable benefits from the agile technique of short, effective stand-up meetings.
  • Bonus Methods: I also briefly mentioned Ownership, Kanban Boards, “Just-enough” documentation, and Gamification as Agile techniques that could be effectively leveraged.

  • Don’t miss the forest for the trees: When there are several agile projects/sprints within a program, teams risk the possibility of the “big picture.” Kick-off meetings and frequent reinforcement of the overall program goals can really help.
  • Don’t Desert Design Discipline: Design discipline could be a casualty in environments of extremely high pace. Increased peer reviews and quality checks could go a long way in improving the quality of deliverables.
  • The Deadly Disappearing Design Dependencies! Missing dependencies between Agile projects, programs and sprints can be really deadly. Increased coordination between teams could help reduce these issues.


Creating Collective Value through Generativity: A Leadership Approach for Complexity

Stefano Setti, President of the PMI Northern Italy Chapter spoke of the challenges project managers face in a Volatile, Uncertain, Complex, and Ambiguous (VUCA) world. Emphasizing the difference between “Complex” and “Complicated, he spoke of the relevance of Complex Adaptive Systems to project managers.

The speaker then discussed “Generativity,” a term coined by Erik Erikson in the book “Childhood and Society.” Generativity denotes “a concern for establishing and guiding the next generation.”

Comparing Erikson’s work with Maslow’s Hierarchy of Needs, he said that both conceive a person as moving from a “self-centered” to “other-centered” orientation.

Stefano emphasized the importance of “Servant Leadership” in Agile projects, mentioning 12 key virtues.

He concluded by stating that the real mark we can leave as leaders is to have project team members grow and flourish.


Closing General Session with Roberto Toledo and TED Talks curated for PMI

Roberto Toledo, member of PMI’s Board of Directors, opened the closing session.

Stating the vision statements of PMI (Making Ideas a Reality) and TED (Ideas worth spreading), he mentioned that this partnership was indeed “a match made in heaven!”

Session attendees were then treated to five fabulous TED speakers, each enchanting us with amazingly amazing and practically useful ideas.

I’ve added brief summaries. You can view the entire talks in their entirety through the YouTube links I’ve added for each speaker:

Mona Chalabi emphasized the importance of being skeptical about numbers. She said it was important to determine whether one could see uncertainty and relate to data. She said it was also critical to check the veracity of data by carefully looking at whether sample sizes were representative.

Mona also showed us excellent examples of how information could be effectively presented to us, including, visuals, voice, animation, and so on.

Interested? Watch a full video here: https://www.youtube.com/watch?v=Zwwanld4T1w

Anab Jain started with the startling statement, “I visit the future. Not one future, but many possible futures. I don’t have a time machine!” She spoke about how she’s almost like the Avengers’ Dr. Strange, working to visualize many possible outcomes of the future based on current trends.

Anab gave us details of how she created a case study of a possible future lawsuit based on trends in genetics, insurance rates, and crime.

Fascinated? Watch more at https://www.youtube.com/watch?v=PYjWLqE_cfE

Mark Pollock & Simone George This amazing couple’s extremely inspirational and moving story brought most in the audience to tears. Simone had met Mark when he was blind. They fell in love and married. Tragedy struck when Mark fell from a second-story window, taking him to the doorsteps of death.

Mark and Simone narrated the extraordinary story of how he miraculously survived. He spoke about how realism, determination, and an undying spirit helped him achieve what doctors had said was impossible. He exhorted attendees to follow his mantra: “When the going gets tough, succeed as a REALIST rather than fail as an OPTIMIST!”

You can watch and get inspired by this amazing story at https://www.youtube.com/watch?v=WvfydcUeXls

Julia Dhar spoke passionately on the importance of healthy debate. She spoke about her journey from her early stages of debating to being a motivational TED speaker. While it was important to convince the audience of one’s extreme position, she said it was key to be “intellectually humble.”

Julia exhorted project managers to disagree respectfully, separate ideas from personalities, accept that they could be wrong, and find common ground.

Learn more at https://www.youtube.com/watch?v=phgjouv0BUA

Ingrid Fentell Lee spoke about her experience as a design student. She narrated how terrified she felt when a group of professors examined all her design work in a full year. When one of the professor’s verdict was “your work gives me joy”, she could not quite understand.

Ingrid said there was a difference between “joy” and “happiness. While “joy” was a little "feel good right now, " “happiness” was "feel good over a longer period of time." Joy could begin with sensual insights such as pops of color, rounded shapes, patterns, and symmetry

She stressed the importance of actively and frequently looking for several small moments of joy rather than keep searching for elusive long sequences of happiness.

To get more on Ingrid’s excellent advice, you can watch her talk at https://www.youtube.com/watch?v=A_u2WFTfbcg


The session ended with a very sweet surprise. Roberto Toledo spoke about PMI’s “Global Celebration of Service” pledging 50,000 hours towards the United Nations Development Program’s (UNDP) 17 Sustainable Goals.

What had happened in under five months? Watch here: https://youtu.be/jHvny4MlYPw and here: https://youtu.be/FfOz9s0frlg

If you didn’t watch, you really missed something!

Roberto Toledo announced that PMI volunteers all over the world had exceeded the 12-month goal of 50,000 hours of Celebration of Service in under five months! “We’re doubling in Dublin,” he said, adding that the new goal was now 100,000 hours.

Confetti was showered on the delegates and hundreds of coloured balloons of various descended on us. We erupted with applause. For a while, we all became kids, throwing the balloons at each other and enjoying every moment of the sweet surprise!


I hope you have enjoyed the continuous coverage of the EMEA Congress 2019 by our team of Correspondents Team of Emily Luijbregts, Stephanie Jaeger , Moritz Sprenger, and me, Karthik Ramamurthy.

In addition to tweets by @PMInstitute @ProjectMgtCom and @PMIEvents, we provided regular updates through Twitter handles of our team members, @heykristinj, @Em_the_PM,  @StephanieJaeg10, @moritz_sprenger and yours truly, @KarthikPMO.

Please follow, like, comment, and retweet our continuous coverage on Twitter (https://twitter.com/KarthikPMO), LinkedIn (linkedin.com/in/kramamurthy) and Facebook ( https://www.facebook.com/forkarthik )

See you soon with a wrap-up of my overall experience with #PMIEMEA19!


Meanwhile, have a great day, or as they say in Irish, “Bíodh lá maith agat”

Keep smiling, keep shining, and keep inspiring!

Posted by Karthik Ramamurthy on: May 16, 2019 06:46 PM | Permalink | Comments (14)

The grand Finale - Day 3 of PMIEMEA19

Today was another packed day and you could see that everyone was getting tired but was still energised to take part in the sessions and contribute.

Session 1: Cutting Edge Project Management: the future of Technology in Project Management - Dan Lefsky

My first session was with Dan Lefsky. I have a great admiration and respect for Dan as not only does he provide a lot of practical advice but he really goes all-out in a session including some wonderful live demos to see how things could be done in reality. During his session on: Cutting Edge Project Management: the future of Technology in Project Management, he showed possible technical solution to build out your solutions within your company. He really challenged us with how we work today and what the limitations could be in the future with regards to the reliability of data/ questioning the data that we have. This really resonated with me during the TedTalks Closing keynote as one of the presenters was talking about how we can critically look at the data and studies that we see in every day life.

Dan gave me a few minutes of his time to record a short video about his session. You can find it here.

Networking lunch:

During today's lunch session, I sat with some of my peers and discussed 'conflict resolution'. This came about as one of the table was working during lunch on an escalation and asked the table: How would you handle this sort of situation? Where a vendor is more focused on the contract than delivering the project? It really gave a lot of valuable insight into how other Project Managers would handle the situation and we had quite a lively debate!

I also managed to catch up with Laurel and got her insight into the conference, you can view the video here

Ted Talks - Closing Keynote:

I will first admit that I am a massive fan of TED Talks and regularly use them to learn about new topics/interesting topics. During this closing keynote, PMI and TED partnered together to cover a series of talks that covered every aspect of Life, Career and the possibilities of the future.

This end to the PMIEMEA Conference was not just an inspiring end to a fantastic conference but also an amazing opportunity to be inspired to what is really possible.

In the final closing, we found out that the goal that PMI had set itself at the start of the year to record 50,000 hours of volunteering had been met ALREADY! So they announced that it was going to be increased to 100,000 hours. I really hope that you'll get involved in the Year of the Volunteer to be able to contribute to the UN Goals. This is my video of volunteering for PMI when I was in Philadelphia earlier this year.

Over the next few days, I'll be writing a summary post of my time at PMIEMEA19, so if you have any questions, please feel free to write them below and I'll answer them in the summary post.

Do you want to know what the food was like? What was it like to network with so many people? How were the breaks? There's nothing off limits! 

Posted by Emily Luijbregts on: May 16, 2019 03:45 AM | Permalink | Comments (9)

The Third Day with a Grand Finale

I can't believe the congress is over already. However there is so much we have learned, so much we need to digest.

Today I started my day by attending another session on Virtual Teams. Dr. Mike Oliver brought us the session #603 "Enhancing Virtual Project Leadership Effectiveness". He has worked many years from home and virtual teams have become second nature to him. However globally more and more PMs realize they can work anywhere, anytime. After laying out for us why we are having more and more virtual teams and what the characteristics are of virtual teams are, he helped us think through the challenges of virtual teams. The 3 interactive functions of the Complexity Leadership Theory 

- administrative Leadership

- adaptive Leadership 

- enabling Leadership

need to be balanced and the PM needs to know when to use which and how. 

His practical tips:

1. Communication needs to be much more detailed, to ensure everyone gets the same message. Situations like the one in this video need to be avoided:

https://www.youtube.com/watch?v=kNz82r5nyUw&t=11s

2. If budget allows, it is best to meet at least once physically with the whole team as early as possible during the project.

3. Set very clear rules that touch on meeting etiquette, use of social media etc

4. Build trust and keep affirming it. 

In Session #609 "Governance: A framework for applying Agile Practices within Projects, Programs & Portfolios" Nicholas Clemens showed us that progressive elaboration has been part and parcel of the PMI Standards since the first PMBOK Guide. The use of Planning Packages helps tackle the unknowns. "Change is your job security", hence we best embrace it. Nicholas reminded us of the Movie "Dead Poet Society" and the central message that changing once standpoint can give us a totally new perspective.

In Session #614: "Collaborating with the Sales Team to delight your Customers" Neil Shorney gave us a refreshing insight into what Sales Teams and PMs think of each other, how they can complement each other and how they should work together. Sales People are not the ogres but the biggest source of information. Their job is:

1. Understand

2. Propose

3. Gain Commitment

They should provide all relevant project information through SPACE CHAMPS. If you ask the right questions following this acronym you get all the information you need. If you contact Neil through LinkedIn he will share the question list with you.

The Closing Session of the Conference was a series of TEDTalks, which were meant to build us up and help us focus on the possibilities not the problems. Often this is shackled by our belief systems and we need to overcome these. 

Mona Chalabi showed us how with 3 simple questions you can check if statistics are trustworthy or not.

1. Can you see uncertainty?

2. Can I see myself in the data?

3/ How was the data collected? - was the sample size representative? For example a sample of 600 might not be big enough if you try to assess the entire population of a country like America. Where key words defined and do all understand it the same way?

Anab Jain  visits the future for a living. No she does not have a time machine. However she and her husband are hired to imagine possible outcomes in the future. They then simulate these in extensive laboratory set-ups and simulations. With that they help clients to find ways of preventing the negative outcomes.

Mark Pollock & Simone George: Mark lost his sight with 22, when he met Simone he was "only" blind. Later he broke his back through a fall from a window. His biggest message is If you can't change the circumstances, you have to change yourselve". He is involved in amazing research and development of robotic walking aides and new approaches. He has seen the possibilities on his own body, including when well aimed electrical shocks made him be able to move his limbs again without the robotic exoskeleton. Now when he walks it is becoming less of the robot walking him and more of Mark walking. 

He stressed that the Optimist often get frustrated along the way. A Realist however accepts the brutal facts and moves on. Be a realist when the going gets tough!

Julia Dhar showed us how debate is healthy if done right. Engage yourself respectfully, separate the ideas from the person and accept that you may be wrong. If there is conflict about an idea / a situation / an issue, have a face-to-face meeting and discuss in the prescribed manner. Practice intellectual humility.

To practice this in your team you can start by devoting 10min in every meeting to debating and idea or issue.

Ingrid Fentell Lee showed us easy ways to find joy. Joy is a little short blimp of "feel good right now" as apposed to happiness which is "feel good over longer time". Joy begins with the senses. Pops of color, rounded shapes, patterns, symmetry, abundance will put joy back into your life. This will then lead to your team being more alert, more productive and happier. Each moment of joy is small, but these joyful dots add up and have many positive long term effects. Look for joy in your life, don;t chase the elusive happiness. It will come by itself.

Roberto Toledo, of the PMI Board of Directors brought us the great news that the pledged 50,000 hours of community service for the UN global sustainability programs has already been reached! The Goal has now been doubled. Lets all work together to reach 100,000 hrs - check on PMI.org for details, or ask your chapter!

Posted by Stephanie Jaeger on: May 15, 2019 06:29 PM | Permalink | Comments (9)

AA & Mi7 (Ambition, Achievement, Motivation and Inspiration in Seven Steps). My Day Two at #PMIEMEA19

Dia daoibh ar maidin! (“Good morning all” in Irish/Gaelic)

Ambition, Achievement, Motivation, and Inspiration!

These phrases bring out my key learnings from Day Two of #PMIEMEA19 at delightful Dublin.

Turning Ambition into Achievement – A Workshop by Jamil Qureshi

Jamil Qureshi was truly a Rockstar of this event. On 13th May, my fellow team member Stephanie Jaeger and I had enjoyed his exclusive workshop for alumni of PMI’s Leadership Institute Master Class (LIMC).

Jamil started today’s workshop with the thought-provoking group activity to suggest global impacts of all humans mandatorily changing sex at age 30. Several impacts came up: a. Increased gender neutrality b. Increase in sales of unisex clothing c. Booming demand for sex-change surgeries, with specialist doctors becoming billionaires!

The speaker stressed how important it was for project managers to provide time & space for team members to get their work done. “It's about driving productivity, not simply activity,” he said.

Jamil pointed out that it was perfectly normal for people to make mistakes. Excellent lessons could be learned from detaching the action from the person.

Having several bobble-heads on the team is detrimental to project success. Instead, he recommended that project managers could play the imaginable/provable game to explore ideas. The game was a safe way to generate healthy conflict.

Mi7! Motivate and Inspire with Seven Proven Leadership Techniques for Project Success by Sripriya Narayanasamy and yours truly.

It was now time to reverse roles. To take the stage, presenting the first of my two sessions at the #PMIEMEA19 event. It was extremely gratifying to see almost a hundred people in our session. My co-presenter and I felt bad that there were almost 20 people who had no chairs for our session. Here’s a summary of what we presented:

  • Project Success is elusive. Motivational and Inspiring Leadership is a necessity, not an option. Here were seven practical, proven success secrets:
  • Serve as the CEO or your project. Create a compelling vision and communicate clearly. Develop project logos and catchy slogans for project success.
  • Understand & Leverage Diversity: Culturally diverse teams won’t magically “gel” well. As PM, you need to proactively build cohesiveness and work hard to ensure trust, teamwork.
  • Catch them Doing Things Right: Far too often for comfort, project pressures force us to find fault and assign blame. This negative atmosphere drags morale down. Make it a habit to catch people doing things right and praise them for it. This attitude can work wonders in increasing team morale.
  • Cultivate Ethical Behavior: Unethical leaders lose respect and trust. Be open and honest with all your stakeholders. Follow the four pillars of PMI’s Ethics Code: Responsibility, Respect, Fairness, and Honesty.
  • Elevate with Empathy: Emotional Intelligence and Empathy are two of the most important skills in a project manager’s success toolkit. Thinking from your stakeholder’s point of view can vastly improve your leadership effectiveness.
  • Embrace Social Media: Social Media connections can be leveraged to understand team members’ interests, passions, and motivations. This understanding can be invaluable in customized motivation plans.
  • Drive Motivation With Visibility: Almost all humans respond positively to visibility and being assigned important work. However, not all project roles can guarantee these. Leverage WBS-Building, Risk Ownership, and the Critical Path to give visibility to team members with the right attitude.

The tips were an acrostic that forms the word “SUCCEED”


I hope you’re enjoying the continuous coverage of the EMEA Congress 2019 by the Community Engagement Team. In addition to tweets by @PMInstitute and @PMIEvents, regular updates are available on the Twitter handles of our team members, @heykristinj, @Em_the_PM,  @StephanieJaeg10, @moritz_sprenger and yours truly, @KarthikPMO.

Please follow, like, comment, and retweet our continuous coverage on Twitter (https://twitter.com/KarthikPMO), LinkedIn (linkedin.com/in/kramamurthy) and Facebook ( https://www.facebook.com/forkarthik )


On the last day of the conference. I plan to attend and cover these great sessions. Look for detailed coverage of these sessions tomorrow!

  • Strategic Analysis and Decision Making for Complex Projects by Esra Tepeli
  • Creating Collective Value through Generativity: A Leadership Approach for Complexity by Stephano Setti
  • Closing General Session and Keynote Speaker: TED Talks, Curated for PMI by TED

I will also be presenting this session at 9 am (first session of the day).
If you are at the Congress, I’d love to see you there!

  • Agilely Vaulting Over Waterfalls: Applying Agile to Waterfall and Vice Versa

See you soon with updates of the final day.

Meanwhile, have a great day, or as they say in Irish, “Bíodh lá maith agat”

Keep smiling, keep shining, and keep inspiring!


 

Posted by Karthik Ramamurthy on: May 14, 2019 08:33 PM | Permalink | Comments (6)
ADVERTISEMENTS

It's the old gag: people that pay for things never complain. It's the guy you give something to that you can't please.

- Will Rogers

ADVERTISEMENT

Sponsors