Voices on Project Management

by , , , , , , , , , , , , , , , , , , , , , ,
Voices on Project Management offers insights, tips, advice and personal stories from project managers in different regions and industries. The goal is to get you thinking, and spark a discussion. So, if you read something that you agree with--or even disagree with--leave a comment.

About this Blog

RSS

View Posts By:

Cameron McGaughy
Marian Haus
Lynda Bourne
Lung-Hung Chou
Bernadine Douglas
Kevin Korterud
Conrado Morlan
Peter Tarhanidis
Mario Trentim
Jen Skrabak
David Wakeman
Roberto Toledo
Vivek Prakash
Cyndee Miller
Shobhna Raghupathy
Wanda Curlee
Rex Holmlin
Christian Bisson
Taralyn Frasqueri-Molina
Jess Tayel
Ramiro Rodrigues
Linda Agyapong
Joanna Newman

Past Contributers:

Jorge Valdés Garciatorres
Hajar Hamid
Dan Goldfischer
Saira Karim
Jim De Piante
sanjay saini
Judy Umlas
Abdiel Ledesma
Michael Hatfield
Deanna Landers
Alfonso Bucero
Kelley Hunsberger
William Krebs
Peter Taylor
Rebecca Braglio
Geoff Mattie
Dmitri Ivanenko PMP ITIL

Recent Posts

4 Tips for Project Closing Parties

Project Planning Using Canvas

What Do the Great Thinkers Say About Change Management?

Combat Pushback—and Protect Your Portfolio

Free Your Team With Liberating Structures

How to Lean In—and Thrive—in Project Management

By Jen Skrabak, PMP, PfMP

Over nearly two decades in project management, I’ve learned a number of strategies to make my voice heard and advance in my career. Much of that success has come by “leaning in,” as Sheryl Sandberg advocates.

As a woman in project management, I believe the following are key:

  1. Show grit. Demonstrate courage, show your perseverance and never give up in the face of obstacles. Know that it’s a multi-year journey, and you must demonstrate the passion to achieve your long-term goals as a leader in project management.
  2. Be the best. Knowledge, skills, abilities—you need to consistently demonstrate that you’re the best, and not be afraid to speak up and show it. Throughout my career, I have always assessed gaps in my knowledge or experience, and actively worked to close them. For example, although I started in IT, I wanted to transition to the business side to lead business transformation programs. I actively sought out progressive assignments by building a track record of successful projects that became larger in scope and team size with each project, until I achieved my goal of an enterprise-wide program impacting hundreds of thousands of users.
  3. Execute flawlessly. Execution is an art, not a science, and it requires creativity, impeccable organization, exceptional communication and most of all, follow-through. Many of these skills are intuitive in women, and the key is to understand that execution requires the leadership of large teams through four stages:
    1. Awareness: Create the right “buzz” around the project.
    2. Understanding: Teams need to understand their role and how their actions fit into the larger picture.
    3. Acceptance: Teams need to accept the message or change by changing their behavior and taking the appropriate action.
    4. Commitment: To demonstrate true commitment, teams should help champion the message throughout the organization.
  4. Build confidence and trust. Multiple studies support the notion that women are not only better at assessing risk, they are also better at guiding actions and decisions accordingly. Women should use this natural decision-making ability and risk management expertise to build confidence and trust as project leaders.
  5. Communicate clearly and concisely. Keep communications rooted in data and facts, not based on subjective information or personal preferences. Women in leadership roles tend to rate themselves lower than men on key attributes such as problem solving, influencing and delegating, and rate themselves higher than men on supporting, consulting and mentoring. How much time are you spending on communicating the right messages and influencing to gain commitment to your viewpoints versus supporting others?

International Women’s Day is March 8, and this year’s theme is #BalanceforBetter. Please share your thoughts on how we celebrate the achievement of women while we continue to strive for balance for women socially, economically and culturally around the world.

Posted by Jen Skrabak on: March 05, 2019 10:42 PM | Permalink | Comments (11)

Don’t Fear Organizational Politics — Master Them

Imagine you're a project manager reporting to a senior director of a subsidiary, with a dotted line to a group director in the HQ. In a meeting, you're caught in their crossfire. What would you do?

If you’re wondering whether getting involved in the politics is mandatory, the answer is yes. What if you wish to stay away? You can, but you’ll put your career at risk.

There’s no need to be afraid of organizational politics. Often the top performers are those who have mastered the art. In the organizational hierarchy, there is a level beyond which winning at politics is more important than mastering any technical skills.

What Are Organizational Politics?

Workplace politics are simply the differences between people at work—whether they’re contrasting opinions or conflicts of interest. They’re important, because you need these politics to:

  • Get your job done;
  • Get the resources you need to accomplish your goals;
  • Influence stakeholders to say yes and give you access to their resources;
  • Fetch critical information necessary for your success;
  • Get to know the facts—they are not offered on a platter;
  • Effectively deal with people around you; and
  • Read between the lines.

What Aren’t Organizational Politics?

Politics aren’t about cheating or taking advantage of other people. They are not about:

  • Defeating, abusing or dodging others for self-interest;
  • Getting too obsessed with yourself;
  • Playing mischievously;
  • Harming others for your own benefit.

It is not about me over you (win-lose), but both of us together (win-win).

Why Are Organizational Politics Inevitable?

You can’t avoid them, because the following are all sources of politics:

  • Organizational structure and culture
  • Competing objectives
  • Scarcity of resources
  • The fact that not everything can be told upfront in public
  • Everyone having an ego
  • Insecurity (fear of loss)
  • Competitive work environment (rat race)
  • Prejudice

Some of these factors are always present in an office, making politics inevitable.

How to Win in Organizational Politics

The most common reactions to politics at work are either fight or flight, which can have harmful consequences. Remember, we always have a choice to approach the situation and then hold on, understand or work out a viable solution.

Here are few steps you can take:

Know Enterprise Environmental Factors:

The first step is to understand the source. You can put together a winning solution if you understand factors influencing your project execution, such as organizational culture, organizational structure, various communication channels, organizational policies, individual behavior and risk tolerance of stakeholders.

Analyze Stakeholders:

Politics always come down to the people who are involved. Until we understand their interests, power, influence, buy-in and support, it may not be easy to prepare a strategy. There are various tools like the power/interest grid, buy-in/influence grid, stakeholder engagement matrix, etc. that help in stakeholder analysis and preparing strategies. There are tools like power/interest grid, buy-in/influence grid, stakeholder engagement matrix etc. that help in stakeholder analysis and preparing strategies. In fact, it is a good idea to always maintain a stakeholder register so you have information ready to quickly deal with a situation.

Discover Hidden Agendas:

Hidden agenda aren’t always as bad as they appear. Many times a personal objective is driving someone’s actions. Therefore, it is necessary to talk to the people and understand the driving factors behind their opinion and actions to strengthen your strategy.

Think Win-Win:

Somehow, we are encouraged to think that someone has to lose in order for us to win. We see our colleagues as rivals instead of as our team members. This may be because of the organization’s politics. We have to find a solution that not only makes you win, but others too. This may not be easy, but understanding other people’s point of view and putting your feet in their shoes will help you find a win-win solution.

Build your network:

One of the best ways to do this is through networking, which builds relationships. This will help you better understand other people’s viewpoints and get their support in facilitating a solution. Networking is also very effective in getting buy-in and reaching consensus.

By taking these steps, you can propose win-win solutions and steer your projects to success.

What ideas do you have for dealing with organizational politics? Please share your thoughts in the comments below. I look forward to reading about your experiences.

 

Posted by Vivek Prakash on: March 04, 2019 07:14 PM | Permalink | Comments (16)

What’s Holding Women Back in Project Management?

By Jen Skrabak, PfMP, PMP

As a woman who’s worked for the past 18-plus years in project, program and portfolio management, as well as building and leading enterprise project management offices for Fortune 500 companies, I wanted to address the topic of women in project management.

In the United States, women hold 38 percent of manager roles, according to a study conducted by McKinsey in partnership with LeanIn.Org. And while women have made gains in some STEM fields, particularly healthcare and life sciences, they are underrepresented in many others. U.S. women hold 25 percent of computer jobs, and just 14 percent of those in engineering, according to the Pew Research Center.

In project management, as in other professions, women earn less than men. For project managers in the United States, men earn an average US$11,000 more annually than women, according to PMI’s Earning Power: Project Management Salary Survey.

Historically, women have been pigeonholed in project administrative or project coordination roles instead of project management roles, and the key question is “Why?”

We’ve all heard that we need to “think differently,” and as Sheryl Sandberg advocated in her book, Lean In: Women, Work, and the Will to Lead, women need to raise their hands, project confidence, be at the table and physically lean in to make themselves heard. The dictionary definition of “lean in” means to press into something. So when faced with an overwhelming force such as wind, you need to lean toward the force rather than away in order to not be blown away. 

“Lean in” can be a metaphor for asserting yourself as a leader in project management. As women, we may be held back by self-doubt, our speaking voice or body language that conveys a lack of self-confidence. The advice here is not limited to women; people of color can “lean in,” too.

There are three key cognitive biases that may hold women back in project management. The key is to recognize that these exist, and work to build awareness while overcoming them:

  1. Affinity Bias: We naturally like people who are like us, including those who are the same gender or ethnicity. Men tend to be over-represented in leadership positions and in industries where project management predominates, such as IT, engineering, manufacturing and construction. It is natural that men would prefer to work with and report to people like themselves.  
  2. Inter-Group Bias: This can occur with many groups, such as people from a certain geography (cities or regions), university, culture or other characteristics such as an interest in sports. We naturally feel an instant connection to people with whom we share the same background or a common characteristic, versus those with whom we don’t have anything in common.
  3. Confirmation Bias: A widely held belief is that women appear to not be as confident as men. And when people believe this, they embrace information or experiences that confirm that belief. Research has shown that women are usually expected to be nice and warm, instead of assertive, direct and confident.

By understanding and recognizing these biases, we can work to defeat them. I’ll explore these topics more in my next post, which will coincide with International Women’s Day on March 8. How do you combat biases in the workplace?

Posted by Jen Skrabak on: February 25, 2019 11:17 PM | Permalink | Comments (11)

Are You Neglecting Your Professional Development?

By Conrado Morlan

“An investment in knowledge always pays the best interest.” ―Benjamin Franklin

I’ve heard from colleagues in project management that they don’t have access to professional development opportunities to help them improve and increase their capabilities. That led me to do some research. I found Training magazine's Training Industry Report, which is recognized as the training industry’s most trusted source of data on budgets, staffing and programs in the United States. It found that U.S. companies spent over US$90 billion on training and development activities in 2017, which represents a year-over-year increase of 32.5 percent. 

With that information on hand, I took the opportunity to ask my colleagues if the companies they work for are among the organizations spending money on training and professional development.

Some of them were fortunate to work for companies with professional development budgets, but they didn’t take the training due to their workload or personal reasons. In other words, the opportunity was there but it was neglected.

For those who worked for companies without professional development dollars, their main complaint was that the company did not appreciate them and the opportunities to develop more capabilities were so limited.

I asked them: Who takes charge of your professional development? You, or the company you work for? Many of them responded that the responsibility fell to the company they work for, because training would help create a more competitive workforce, increased employee retention and higher employee engagement. I agree on all the benefits the company would get, but ultimately the individual is responsible for their professional development.

I have worked for both types of companies. In the ones with development budgets, I saw former colleagues neglecting opportunities because “they did not have time,” they did not like to travel or simply because they felt it was not needed. In the ones without budgets, I heard the same claims mentioned above.

While working for the latter type of company, I took ownership of my professional development. Instead of seeing roadblocks, I saw opportunities, which led me to do the following:

  • Attend conferences. When I found out the company wouldn’t pay for the conferences I wanted to attend, I explored three options:
  1. Submit a paper. In many cases guest speakers do not have to pay the registration fee, or the fee might be reduced. This has to be done ahead of time during the call-for-papers period
  2. Volunteer to support the event. Volunteers are assigned to different tasks before, during or after the event, but they are allowed to attend the conference while they are not on duty.
  3. Find other ways to save. If options one and two did not work and I saw the value of attending the conference, I looked for early-bird registration or contacted sponsors to see if they would share a discount code to avoid paying the full registration fee.
  • Get stretch assignments. I was looking to learn more about the company and expand my knowledge outside project management, so I looked for an assignment on the business side that would challenge me.
  • Be a volunteer. This gave me the opportunity to give back to my community and support local chapters of professional organizations like PMI. I was able to attend chapter events, such as professional development days or chapter dinners, free of charge, and they helped me discover how to improve my project management capabilities. 

So do not solely hold the company you work for responsible for your growth. Take charge of your professional development. After all, if you do not invest in yourself, nobody will.

How do you take charge of your own professional development?

Posted by Conrado Morlan on: February 20, 2019 09:44 AM | Permalink | Comments (12)

How to Unleash Your Presence as a Leader

By Peter Tarhanidis, MBA, Ph.D. 

In project management, your presence as a leader is vital to your success. But how do you begin to refine this skill set? Start by considering what kind of presence you convey, and how that presence impacts your influence with teams.

Underlying a leader’s presence are sets of behaviors and actions directed toward team members in various situations. A leader must distinguish between the two prevailing behavioral approaches. In the task approach, leaders accomplish their goals by setting structures, organizing work, and defining roles and responsibilities. The relationship approach, on the other hand, employs behaviors to help teams feel at ease within a variety of situations.

In other words: Is the leader driven to treat team members as valued individuals and attend to their needs, or do they see team members as a means to achieving a goal? This approach will affect a leader and their team’s performance.

Project managers are constantly combining these two approaches to influence teams and attain a goal. Clearly, there are certain behaviors that emerge in one’s presence which increase one’s influence over teams. Examples include humility, honesty, confidence, composure and emotional intelligence. But the truth is, influencing teams takes a great deal of time and energy. There is only a certain amount of time and energy one dedicates in every moment. For many project managers this creates a challenge: What can a leader do to be present in every moment?

The opportunity does exist for leaders to train themselves to be present. By applying a certain regimen of actions, a leader can apply a thoughtful approach to increasing their presence. Dedicating yourself to increasing your energy and presence will result in positively influencing teams. Below is a list of four actions to help unleash one’s performance through increased energy, focus and presence:

  1. Define your purpose to engage your passion and goals. Write down an easy and memorable statement that you can use as your personal branding message.
  2. Identify the key relationships that require your energy and balance their needs.
  3. Stay physically and emotionally healthy, which will increase your energy levels.
  4. Take time daily to meditate to recognize your feelings and the consequences of the decisions you need to make to attain your goals.

Let me know how you unleash your performance. Please share your top behavior picks, why they define your presence, and how you successfully increased your influence with teams!

Posted by Peter Tarhanidis on: February 06, 2019 10:54 PM | Permalink | Comments (13)
ADVERTISEMENTS

"Wise men talk because they have something to say; fools, because they have to say something."

- Plato

ADVERTISEMENT

Sponsors