I was on the plane back from Brisbane to Melbourne and a very Business-like gentleman was seated next to me. He took out his massive Dell Laptop computer and his book " Leading Change" by John .P . Kotter.
I myself haven't read this book just yet but when this gentleman was sitting next to me I was reading Dale Carnegie's "How to win Friends and Influence People" on my Kindle and the topic I was on at that time was "Talk in terms of the other person's interest".
Instantly I was inspired to start a conversation with this stranger. I started off with a question " So what change are you leading today?" With a broad smile, he started to explain that he acquired a company related with the State Fire Authority and he was about to bring in changes in the way the firemen have been working with the same business model for 25-30 years. He is going to bring about improvements in efficiency and streamline the business process therein. I listened intently to him for 15-20 minutes as he spoke. He also spoke about different kinds of books that he read that taught him about business.
So Taking a leaf out of Dale Carnegie's principle on " Talk in terms of the other people's interest", I had listened with great attention as the other person spoke about his interests, his accomplishments and his aspirations . I had made him feel important. I had respected the fact that he was a Leader and was undertaking a highly respectable task of introducing Change in a large organization. I had also respected his knowledge and erudition when he was speaking about the books that he had read.
After sometime, he started talking to me, asking me what I was doing and what my career aspirations were. I then talked about my job and expressed my interest in reading motivational books by authors like Dale Carnegie, Norman Vincent Peale and Anthony Robbins and how these are helping me in my current career.
Without a lot of effort in my part , I had a decent and interesting conversation with this person . And either he saw something in me that told him that I was an aspiring leader or he was intending to share his success as a leader with me. Whatever the case may be, In parting , he highly recommended three books which I am going to read next , "Good to Great - By Jim Collins", "The First 90 Days - by Michael Watkins" and "The Goal - by Eli Goldratt" apart from "Leading Change".
In short, The Principle "Talk in terms of the other person's interest" really worked for me and may impart me some valuable insights about leadership when I finish with the four books mentioned above. And who knows what other life gifts will be unraveled when I keep following this and the other principles suggested by Dale Carnegie?