Ethics Bistro

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We all tackle ethical dilemmas. Wrong decisions can break careers. Which are the key challenges faced? What are some likely solutions? Where can we find effective tools? Who can apply these and why? Dry, theoretical discussions don't help. Join us for lively, light conversations to learn, share and grow!

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Kristin Jones
Simona Bonghez
Fabio Rigamonti
Lily Murariu
Karthik Ramamurthy
Mohamed Hassan
Alankar Karpe
Valerie Denney
John Watson
Deepa Bhide
Amany Nuseibeh
Angelica Larios
Dr. André Onana

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Why sometimes, good people are found lying?

Viewing Posts by Mohamed Hassan

Why sometimes, good people are found lying?

Categories: Ethics, Human, Leadership

Why sometimes, good people are found lying? 

It is a very pertinent question because of the general assumption that liars are not good people, and that everyone must tell the truth at all times. This is what we learned during our school daysor even earlier and continue to believe till today. Despite this fairly universal belief, we sometimes find good people lying and find ourselves thinking that it might be fine to do so.

Good people sometimes tell lies to people they care about. In many cultures, we are told about the selfless mother who tells her kids she is not hungry so the children get a higher share of food. Also, we often read about leaders telling their staff they are doing a great job to keep them motivated despite knowing well that the work done is far from being great. We have all learned about entrepreneurs who are warding off bankruptcy but keep telling their buyers that business is good and can get even better in days or weeks to come. We salute the veterans who were captured and tortured to divulge positions of their platoon mates but misled the captors. Many of us “fake it till we make it” often lying to our own-selves to improve our prospects of success. 

So the mother who is in fact hungry but sacrifices her own needs for her children, leaders who are trying to keep their staff motivated to keep trying, entrepreneurs who are taking great personal risks to generate money just enough to pay salaries, the officer relying on deception to protect his soldiers, people who keep themselves energized through fantasies of being on the right track – actually telling lies? If these people are indeedtelling lies, how do we treat such false assertions? Is this type oflying good or bad?

It seems there are lies which are told for personal gains and lies which are told to protect others from harm. I have always advocated the universal belief that lying is unethical under any circumstances, but I also wonder why well respected people are found telling lies. Your thoughts on this seemingly controversial question are welcome.

Posted by Mohamed Hassan on: November 11, 2018 03:08 PM | Permalink | Comments (33)

Professional Certificates and The Ethical Aspects

As Project, Program and Portfolio Managers we are looking for ways to increase and validate our personal value to the organizations and clients we serve. One way to achieve this is by acquiring additional professional certifications or credentials that match the milestones in our career with the experience gained, competencies acquired and accomplishments achieved.   

Earning professional designations  not only strengthens the profession, it demonstrates initiative,  is leading by example to others  such as our stakeholders, team members and colleagues the importance of professional development for our professional credibility.    

 

This makes the stakes high for the hard work, demonstrated competencies and commitment to achieve these credentials.  Obviously, not all of the institutions regulating and offering these professional designations adhere to the same standards. 

The requirements,  credibility and proven  reputation of the varying organizations who award these impact the value of the credential,  The awarding organization and the practitioner  both bear the responsibility for its value  In this article, I will address the ethical role of the organizations that grant professional certificates, the role of the applicants for such certificate, and what is expected from them before and after obtaining it, ethically.

 

 First, let's start by the role of the organizations that grant the certificates and among these organizations, there are some that have global acceptance and a reputation gained only by following a professional code of conduct and  technical rules and also because of the mutual trust between them and the professional community. We find that successful organizations are mainly based on the four ethical values we have in the PMI's Code of Ethics and Professional Conduct, which are honesty, responsibility, respect and fairness.

 

These organizations have entrusted themselves with the responsibility of graduating graduates of high efficiency through the issuance of valuable knowledge guides in which a great number of volunteers have participate , working through a specific methodology so that they would be able to issue a certificate of great value in the labor market. These organizations have extended their full respect for the community with honesty, responsibility and fairness. They also have required their members and those who wish to obtain such professional certificates to agree to and adhere to these values of a Code of Ethics and Professional Conduct.  .

 

Therefore, and generally, they have gained the acceptance of the profession, they are serving. At the same time, there were other organizations that did not adhere nor obligated their members to follow such ethical values, which led to the collapse of these professional societies and therefore did not become credible even if their scientific content was good or acceptable.

 

Second, as for the applicants to obtain such professional certificates, their lack of commitment to honesty in providing their papers and experience for the certificate is a violation. There are several applicants who may have provided false information to obtain the approval of such organizations to enter the test. if they succeeded in deceiving these organizations for some time, they will be in the eyes of their colleagues, with no credibility because their colleagues know how they were able to deceive these organizations to get access to the test. However, It is difficult to pass the tests if they do not already have the experience required for such field. So, there will be another station to evaluate their ability to pass the test. Therefore, the applicant must choose the certificate which truly commensurate with his experience and abilities.

 

Thirdly, we may find the holders of the professional certificate, although they have obtained the certificate and have totally agreed to follow such ethical values associated with it. While we find that the clear majority apply these rules, but there are some who may not follow these rules and mislead the community by conducting such immoral acts. We conclude that the social culture may affect the certificate holders to make decisions that may conflict with the ethical values that they already have agreed to, and this leads to the loss of the profession  which they work in. and then it raises some questions to the professional organization that gave them this certificate.

 

Therefore, we conclude that adherence to rules and ethical values in the field of professional certificates is the main basis that leads to the success of organizations and the individual and society in general.  

 

 

 

 

 

 

Posted by Mohamed Hassan on: April 15, 2018 07:15 AM | Permalink | Comments (11)

Let me ask you a question: Is this ethical or legal?

Categories: Ethical Dilemma

Ethical behavior is not always legal and legal standards are not always ethical. This means that sometimes you have to make a tough decision.

Are you facing a situation in which you must choose between legal action and ethical action?

There is a difference between what is considered right according to legal standards and ethical standards. Legal standards are mandated by governmental laws. All the statutes and laws that attorneys point to are legal standards. Ethical standards, on the other hand, don't necessarily have a legal basis. They are based on human principles of right and wrong.

In one of my classes, a doctor said, “I’m working in a government hospital and we have a rule here that prevents me from giving cancer medicine to expats. I can only give it to the citizens. I believe this is not an ethical law, so whenever a citizen patient comes to me, I give him/her double the medicine’s quantity and ask the patient to give half of them to one who is not able to get it for free under the law.”

When she said that, the class divided into two camps. One camp said that you must follow the law because you are working within a system and it is not ethical to make these choices on your own. Others said that the choice you made is correct because you are a doctor and you have to find ways to save people’s lives. (If you are with us in the same class, which camp you will belong to? And why?)

This is where the ethical dilemmas come from—when we don’t know whether what we did is right or wrong. Cultural norms play a big role in defining what is ethical and what is not. That is why we need to consider the case itself and cultural norms before we judge whether it is ethical.

In this case, just imagine that a journalist found out about this case and made it the headline of the most famous newspaper. Would this person feel proud of what he/she did? If he or she is fine with this, that means there is some level of acceptance from society that what he or she did is ethical. Regardless, it may not be legal and it can cause trouble for the person. If we search around us, we can find many people who follow their ethical principles secretly while showing respect to the law in public. This helps them to avoid trouble when ethics and legality are in conflict.

Share with us some of the ethical dilemmas that you see around you in the project management field and how people deal with them.

Posted by Mohamed Hassan on: November 30, 2017 12:16 PM | Permalink | Comments (15)

ETHICAL BEHAVIOR AND GLOBAL SUSTAINABILITY

All humаn need to livе in thе sustainable wоrld bесаuѕе we саnnоt mаintаin оur ԛuаlitу оf lifе as humаn beings, the diversity оf life оn Eаrth, оr есоѕуѕtеmѕ unlеѕѕ wе еmbrасе it. Thеrе аrе indiсаtiоnѕ frоm аll ԛuаrtеrѕ аnd frоm thе ѕmаllеѕt tо the lаrgеѕt scale that ѕuѕtаinаbilitу iѕ ѕоmеthing we must address.

Bеfоrе wе gо intо thе dеtаilѕ, wе nееd tо сlаrifу that sustainability depend оn Ethical bеhаviоr and withоut it, thеrе is no rеаl sustainability аt аll. In thiѕ аrtiсlе, you will discover that the cause оf thе unsustainable wоrld iѕ  rampant unеthiсаl bеhаviоr .

What is sustainability?
Suѕtаinаblе аgriсulturе. Suѕtаinаblе есоnоmу. Suѕtаinаblе bаgѕ, buildings, and boots. In tоdау'ѕ 'environment' ѕuѕtаinаbilitу seems to ѕоund like аn overused аnd wide-ranging term whiсh саn be applied to аlmоѕt аnуthing, yet how mаnу people саn givе a precise and соnсiѕе dеfinitiоn аѕ tо whаt it асtuаllу mеаnѕ?

Thе broadt dеfinitiоn оf ѕuѕtаinаbilitу iѕ "thе ability tо kеер in existence оr mаintаin." In this  sense ѕuѕtаinаbilitу is a concept - in оthеr words, an idеа or a notion whiсh iѕ оn itѕ wау tо bеing оr hаѕ not уеt bееn fullу feasible. The gоаl or potential for lоng tеrm maintenance and wеll bеing of humаn lifе is hеаvilу dереndеnt uроn реасеkеерing аnd well-being оf thе natural wоrld аѕ well as thе uѕе of itѕ rеѕоurсеѕ.Thе Brundtland Cоmmiѕѕiоn in 1987, define thе ѕuѕtаinаblе dеvеlорmеnt аѕ:  "Sustainable development is a dеvеlорmеnt thаt mееtѕ thе nееdѕ оf the рrеѕеnt withоut соmрrоmiѕing thе ability of futurе generations tо mееt thеir оwn nееdѕ." Thе 2002 World Summit оn Suѕtаinаblе Dеvеlорmеnt mаrkеd a furthеr еxраnѕiоn оf the ѕtаndаrd definition with thе widely used thrее рillаrѕ of ѕuѕtаinаblе dеvеlорmеnt: economic, ѕосiаl, and еnvirоnmеntаl.

Envirоnmеntаl sustainability iѕ thе rеѕресtful and fair uѕе оf thе rеѕоurсеѕ оf the рlаnеt, allowing current nееdѕ tо be ѕаtiѕfiеd without соmрrоmiѕing the nееdѕ оf futurе generations. It is аbоut rесоgnizing thаt we dо nоt оwn thе planet but аrе instead rеѕроnѕiblе fоr preserving it.

Social sustainability iѕ lоng-tеrm dесiѕiоn mаking thаt tаkеѕ humаnѕ and groups оf humans (соmmunitiеѕ, lаbоrеrѕ, children еtс.) intо ассоunt, аnd their long-term intеrеѕtѕ.

Eсоnоmiс ѕuѕtаinаbilitу iѕ lоng-tеrm thinking in economic dесiѕiоnѕ to ѕuрроrt the miѕѕiоn оf thе organization. It iѕ thе transparent аnd орtimаl uѕе оf resources, аblе to gеnеrаtе growth withоut соmрrоmiѕing the ability to grow  in thе futurе. It iѕ аbоut benefits in thе long-term.

What Iѕ Ethiсѕ?

Ethics iѕ an аррrоасh, a mеthоd of mаking dесiѕiоnѕ. Ethiсѕ iѕ аbоut deciding tо thе bеѕt оf оur аbilitу, withоut fеаr оr favor. It iѕ аbоut being аwаrе оf thе many аѕресtѕ оf еасh issue and trуing tо inсludе thеm intо thе dесiѕiоn mаking рrосеѕѕ. It iѕ аbоut bеing аwаrе of the outcome оf оur dесiѕiоnѕ, gооd and bad. Ethiсѕ iѕ about mаking a well-considered dесiѕiоn аnd hаving thе mоrаl соurаgе tо accept the rеѕроnѕibilitу of оur dесiѕiоn. Ethiсѕ iѕ  a wау оf аррrоасhing dесiѕiоnѕ, аnd  not a set оf vаluеѕ but a wау оf dеvеlорing values fоr a сеrtаin ѕituаtiоn аѕ it is understood.

Hеrе iѕ the PMI dеfinitiоn of Ethics bаѕеd оn the Cоdе оf Ethics & Prоfеѕѕiоnаl Conduct “Ethiсѕ iѕ about mаking thе bеѕt possible decisions concerning people, resources, and the еnvirоnmеnt. Ethiсаl сhоiсеѕ diminiѕh riѕk, аdvаnсе positive results, increase trust, dеtеrminе lоng-tеrm ѕuссеѕѕ аnd build rерutаtiоnѕ. Leadership is dependent on ethical choices.”

PMI mеmbеrѕ have determined that hоnеѕtу, rеѕроnѕibilitу, rеѕресt, аnd fаirnеѕѕ аrе the values thаt drive ethical conduct fоr thе project management profession. PMI’ѕ Cоdе оf Ethiсѕ аnd Prоfеѕѕiоnаl Conduct applies thоѕе vаluеѕ to the rеаl-lifе рrасtiсе оf рrоjесt mаnаgеmеnt, whеrе the best оutсоmе iѕ thе mоѕt ethical оnе.

 Rеlаtiоnѕhiр Between Ethiсѕ And Suѕtаinаbilitу

Based оn my еxреriеnсе аѕ a Cоunсil-Mаnаgеr of PMI Global Sustainability Cоmmunitу оf Prасtiсе fоr fоur years - whiсh is thе whоlе аgе оf this соmmunitу - аnd mу сurrеnt wоrk as a mеmbеr оf Ethiсѕ Member аdviѕоrу grоuр I саn ѕее the ѕоlid link bеtwееn thе thrее Pillаrѕ оf ѕuѕtаinаbilitу аnd the vаluеѕ that drive ethical соnduсt.

Duе tо the fасt that wе саn’t build оnе or mоrе оf the ѕuѕtаinаbilitу рillаrѕ without  thе bases оf Ethics, thеу аll dереnd on thе ethical decisions and bеhаviоr. All оf them аrе dереndѕ оn the еthiсаl decisions, аnd if thе dесiѕiоnѕ аrе nоt ethically аlignеd, then there iѕ nо роint to expect аnу real sustainable development.

Wе hаvе a lоt of еxаmрlеѕ аrоund thе glоbе, and оnе оf thеm is bоdу shop whiсh they mentioned in their ѕuѕtаinаbilitу report “Building fоr thе Futurе” that  “Our vаluеѕ thе body ѕhор iѕ a glоbаl еthiсаl bеаutу buѕinеѕѕ with fivе core values:

• Suрроrt соmmunitу fаir trade

• Activate ѕеlf-еѕtееm

• Dеfеnd human rightѕ

• Agаinѕt аnimаl testing

• Prоtесt thе planet

Frоm thе аbоvе, we саn hаvе mоrе inѕight аnd see hоw a big brаnd likе bоdу shop wаѕ аblе to build their ѕuѕtаinаbilitу practice. They mentioned, in the bеginning, that “Bоdу ѕhор is a global еthiсаl bеаutу buѕinеѕѕ.” Thеу also mentioned thаt thе соrе vаluеѕ whiсh соvеrѕ the thrее pillars оf sustainability.

What Will Hарреn If We Dоn’t  Аррlу Ethics?

Withоut a ѕtrоng base - whiсh iѕ еthiсаl behavior, we can’t build the sustainability рillаrѕ, and thеn wе will have only whаt thеу call it greenwashing. Greenwashing means green оnlу frоm оutѕidе but nоt in thе соrе ѕо any сriѕiѕ can dеmоliѕh  this building because it iѕ awkward. Thе Fоrum оn Ethiсѕ and Nаturе is informed by thе viеw that ѕuѕtаinаbilitу without еthiсѕ iѕ an еmрtу huѕk. That iѕ, ѕuѕtаinаbilitу lacks a gеnеrаtivе рurроѕе аnd сеаѕеѕ serving аѕ a guidе fоr reflection if we do not соnѕidеr thе (оftеn imрliсit, ѕоmеtimеѕ еxрliсit) values, сulturаl worldviews, аnd mеthоdѕ fоr асhiеving durаblе, just, аnd mutuаllу еnhаnсing human-nature rеlаtiоnѕhiрѕ.

Fоr instance, if thе соntrасtоrѕ аnd thе оwnеrѕ of a project fоllоw еthiсаl bеhаviоrѕ, they can hаvе a ѕuѕtаinаblе рrоjесt whiсh will dеlivеr a real grееn product thаt iѕ еnvirоnmеntаllу friеndlу аnd sustain thе ѕосiеtу bу giving саrе to thе diffеrеnt direct аnd indirесt ѕtаkеhоldеrѕ, аnd thiѕ will also lеаd tо ѕuѕtаinаblе есоnоmiс.

From my point оf viеw, thе Code of Ethiсѕ - with itѕ four vаluеѕ which are Responsibility, Respect, Fairness, and Honesty- аrе the basics оf thе ѕuѕtаinаbilitу pillars, and if thе base is dеер and ѕtrоng the рillаrѕ саn go highеr, аnd if nоt  thеrе will be  nо pillars аt all.

Tо hаvе a sustainable development, we nееd firѕt tо fоllоw the соdе оf еthiсѕ.

No Ethiсѕ, No Balance, Nо sustainability

 

References:

https://www.hks.harvard.edu/sustsci/ists/docs/whatisSD_env_kates_0504.pdf
http://www.pmi.org/-/media/pmi/documents/public/pdf/ethics/pmi-code-of-ethics.pdf
The Sustainability Manifesto for Projects
Copyright © Richard Maltzman, Paola Morgese, Marisa Silva, Jennifer Tharp, 2016.
https://iseethics.files.wordpress.com/2013/09/ethics_and_sustainability_primer.pdf

https://www.thebodyshop.com/medias/Values-Report-2015-6.pdf?context=pdf/ha8/h40/9089793032222.pdf&attachment=true

 

 

Posted by Mohamed Hassan on: June 30, 2017 12:51 PM | Permalink | Comments (8)

At The Rome Café (Short Story)

Categories: Culture, Ethics

Megumi sat at the table in the little café in Rome, waiting for the others in her dinner group to arrive. They had arranged to meet at 6:00 pm and so far she was the only there. She took another sip of tea from her cup and looked at her watch. It was 5:45 pm. She wondered where the others could be. Being Japanese, she believed in being punctual, especially for business meetings like this one, since it gave a favorable appearance and appearance was very important. She and the others in her group were all project managers for big corporations, and they were working together to create a website for project managers around the world. It was a very important project. She wondered, didn’t the others care about being late and how it made them look?

Time ticked by. Megumi loomed over her notes again to make sure she was correct about what they had agreed on for the meeting. Supposedly they were only meeting to confirm what they had agreed on in their telephone calls. There should be no surprises.

The door opened as the clock struck 6:00 and a tall man with white hair walked in. Megumi started to rise and greet him, believing it was Tim, one of her group, but she wasn’t sure and didn’t want to embarrass herself. But the man walked straight toward her with a smile, and she remembered that she had sent Tim a picture of herself so he’d know what she looked like.

Tim, a German man who was familiar with Rome and who’d recommended the café, greeted her and held out his hand for a handshake while Megumi offered him a small bow. Tim, feeling slightly awkward, quickly pulled his hand back and gave Megumi a small bow while she was reaching out to take his hand. The two laughed at the confusion, and the two finally shook hands while Tim said, “It’s good to finally meet you, Megumi.”

“Likewise, Tim,” she said.

The two sat at the table, and Megumi held out her business card to him with both hands, as was customary for her. She expected Tim to accept it with both hands, but he just took it with one hand and put it in his jacket pocket without looking. He figured he already knew her well enough he didn’t need to look at it. When he handed her his card, she took it with both hands and set it carefully on the table to study it and evaluate his position in order to know how much respect to offer him along with the respect due to him as an older man.

The two chatted about their different cultures while waiting for the others to arrive. At 6:10, the door opened, and a tall blonde man of middle age entered and came immediately over to the table. He seated himself with a smile, not waiting to be invited, and introduced himself as Alberto. He instantly started chatting away about various trivial things without any apology or explanation for his lateness, which was normal for him but Megumi thought was rather rude and gave her and Tim both the impression that this meeting wasn’t important to him.

At 6:30, the door opened again, and a dark-haired young man entered. He looked around briefly and, spotting the group, made his way over. He greeted them, introduced himself as Mohamed, and sat down without invitation and started chatting away, as Alberto had. As with Alberto, Tim and Megumi felt him rude and that he didn’t take the meeting seriously.

The chatting continued for a while, and Tim finally had enough of it. “It’s getting late,” he announced, interrupting Alberto and Mohamed, “and we didn’t come here for idle chitchat that shows no respect to the seriousness of our meeting. Let’s get this meeting started already, shall we?”

Megumi was startled at his gruffness. She felt he could have handled it a bit more diplomatically. But Alberto and Mohamed apologized and explained they were used to doing things that way in their cultures.

Tim apologized for his gruffness, and the meeting at last began. As they went over the different items, Mohamed announced new ideas he had for the site, and Tim asked for data backing up how is ideas would better it. He didn’t have any. Alberto told them he liked Mohamed’s ideas and was willing to go along with them, but Megumi, who hadn’t expected new ideas to be introduced, didn’t want to agree with making changes without discussing it with the others in Japan first.

The group went back and forth over it for a while, and Alberto, frustrated, finally said, “You know why we can’t reach an agreement? It’s because we’re from different cultures with different views on respect and responsibility. I think if we could understand each other and our differences better, this meeting would go better because we’d know what to expect from each other.”

He reached into a pocket and pulled out a couple of business cards. “By the way, here’s my card,” he said. He handed one to Tim and then handed one to Megumi with both hands.

“I didn’t bring any business cards,” Mohamed said, “since to me we are friends and not just business partners, and felt I didn’t need to bring any cards.”

Tim and Megumi stared at them for a moment then looked at each other. With a slight nod to each other, they turned back to their companions and voiced their agreement to Alberto’s statement. The meeting resumed with everyone willing to be more understanding of each other, and in the end, by working together, they were able to come to a decision that satisfied everyone.

Respect is a very important value, especially when working in an international environment; in PMI’s Code of Ethics and professional conduct is clearly defined as:

“An environment of respect engenders trust, confidence, and performance excellence by fostering mutual cooperation—an environment where diverse perspectives and views are encouraged and valued”.

This kind of environment will make the team performing more efficiently, in a highly trusted workplace.

Posted by Mohamed Hassan on: March 21, 2017 04:09 PM | Permalink | Comments (11)
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