We live in a world with technology to give businesses the ability to run an efficient operation. Well that's not going to happen if the wrong components and processes are in place or it's time for a technology refresh.
The Business Analyst is the person that needs to understand how the business operates to meet their objectives now and into the future. A good Business Analyst needs to roll up their sleeves and get dirty digging for information. A Business Analyst needs to work with the business units by documenting the process flow by observation and asking a lot of questions. Spend a week with the business unit that is targeted for improvement to get a good feel on how they operate.
Something to remember when you work on improving a process. I was told by an instructor in a class I attended on process improvement, "If you can measure it, you can manage it."
(Note - this article was originally written by Drake Settsu and published on DrakeSettsu.BlogSpot.com in January 2016)
Hawaii Civil Defense
Hawaii gets a nice Saturday morning wake up alert on their phone.
Words cannot describe the initial reaction you get when you receive an alert that you need to seek immediate shelter because a ballistic missile is on it's way. You only have about 20 minutes to find your hiding place.
Project Management failed on setting up the new civil defense preparedness for a ballistic missile attack on Hawaii. The failure caused panic and pain. Your life could be ending in 20 minutes. You keep waiting for the all clear and nothing happens. It took over 38 minutes for the Hawaii Civil Defense to send out an alert that there is no threat.
Some lessons learned:
My final thoughts on the incident is that Project Management and Leadership play such an import part no matter what type of project it is. In this case the residents and visitors in Hawaii will never forget this date 01-13-2018 because a Project Manager and lack of Leadership really really messed up bad.
Running projects and playing football have similarities you are working toward a goal. Projects have milestones and football has touchdowns. The project manager will direct and manage project execution making adjustments along the way to keep the project moving. The quarterback will run plays and make adjustments to guide the team down the field.
(Note - this article was originally written by Drake Settsu and published on DrakeSettsu.BlogSpot.com in January 2015)