Project Management

The Battle-Hardened PM

The Battle-Hardened PM examines traditional subjects in project management from non-traditional perspectives, in hopes of inspiring both the current and next generation of PMs to move beyond their limits.

About this Blog


Recent Posts

Strategic Lessons Learned – the Rejects

What you feel vs. What you know -- the domain of self regulation

Project Management Satire Night

Who are you as a Project Manager?

Surviving the Bends

Strategic Lessons Learned – the Rejects

For those of you who suffered through my Webinar “Strategic Lessons Learned From a Battle-Hardened Project Manager,” I mentioned that I had excluded quite a few lessons from the presentation due to running out of time. Well, although that is a true statement, the real issue of “time” was that they were not prime-time ready.

So, since blogs are about bearing personal truth, I thought I would show you some of the rejects, and based on the response of the one or two that read my postings, maybe I’ll show more at a later time. After all, this is about “rejection therapy,” that is, overcoming my fear and desensitizing myself to the blog statistics page.



As project managers we push for effort estimates on all tasks; however, we treat the estimates differently based on the approach used (e.g. waterfall, hybrid or agile). Have you ever noticed this effect, wherein a team or individual incrementally decreases their effort estimate as they become more familiar with the subject matter? Such situations are likely to put you out on the limb, and when the perceived float turns to bloat, the mass determines your fate – oh, snap.



Behind every policy or process is an “army of exceptions” that guard the predominate facts against exposure to the light. This naturally occurring phenomenon requires an offensive strategy called the “tactic of isolation.” Start your engagement by locating the central core of understanding and then make your advance on your target, rejecting every exception that encroaches on your position. – Knowledge will be revealed with the objective is no longer concealed.



So, before I embarrass myself any further, let me know if you have an interest in postings of this type. It would also be interesting to hear some of your “strategic lessons,” and/or your thoughts related to the subject matter of the ones I posted above.

Posted on: October 27, 2019 01:33 PM | Permalink | Comments (2)

What you feel vs. What you know -- the domain of self regulation

What you feel vs. What you know -- the domain of self regulation

Mindfulness is a popular topic in our profession based on the responses we see from articles, webinars, books, and speaker engagements. However, for many, the topic does not resonate well due to preconceived notions or interpersonal concerns related to the subject matter. In this posting, I’m going to explore some of these concerns and share some insights that I hope will assist others who are exploring or having issues with “the domain of self-regulation.”

Please note: I am not an expert in this field, and although I’m a fan of mindfulness-based strategies, my goal here is to provide personal insights only - with no judgments made to anyone's belief, approach, or thoughts on this subject.



I just came back from a symposium where the realm of interrogating one’s emotions was front and center across multiple keynote speakers. I enjoyed and appreciated the content and the exercises provided and found it relevant to our profession. However, for some, the content and activities were, let’s say – uncomfortable.

Although it is not too unusual to see social anxiety grip a percentage of participants during speaker driven exercises, my table was quite social, that is, until the content and exercises went into self-regulation territory. At that point, most of the table reached for their keys to lock their personal “pandora’s box.”

Despite recognizing this, I asked the person to my left, “do you want to share,” and the answer was an expressive “No.” I then looked at the person to my right, and the facial expression stated, “say one word, and there will be severe consequences.” I then turned my gaze toward the speaker to provide my table mates some relief, waited an uncomfortable minute, and then noticed the individual on my left had exited the conference hall with all of their gear.

This response was understandable to me, as my journey into this realm has had challenges as well on both the professional and personal front. After getting home that evening, I reflected on the interactions I had during the day and remembered; I have a blog, one that I rarely use, maybe I should post on this subject. I then did my best to convince myself otherwise, but lost the battle – so here we go.



Most of the individuals I have come in contact with (or have read about) that appreciate self-regulation based strategies do so because they have received value in their personal life from practicing it. Most of those individuals also admit that they were initially reluctant to the idea at first, but then warmed up to it after “giving it a chance” and seeing positive results.

So, why do some reject or pushback on strategies of this type? Well, for one, it is a loaded proposition on face value, consider the following “over thoughts”:

  • What, my reality is not real, and yours is (i.e., your right and I’m wrong)?
  • So, I’m no longer present and aware if I show emotions of any kind?
  • Are you implying that my emotions are not regulated?
  • Who gets to decide “the way things truly are”?

These thoughts by themselves are neither right nor wrong; they are instead, thoughts that require cognitive challenging. Although a correct statement, it is not that simple for those who have endured emotional trauma or abuse, or for those who have deficits in their emotional management toolkit. In either case, these types of thoughts can easily trigger feelings from the past that one is not prepared to address, especially in public forums.

For these individuals, self-regulation strategies can easily become stigmatized as the psyche recognizes it as a trigger-area for uncomfortable or unbearable feelings. To state it another way, consuming this type of content outside of a controlled environment can create anxiety and other symptoms that the strategy is purposed to treat – creating an unfortunate paradox.

I’m not saying that we should stop the self-regulation movement within our profession, I’m instead saying that we need to be empathetic and careful when we deliver content on the subject. Self-regulation is a journey that never ends, and for some, it’s a journey that never begins. Let’s recognize this fact and be sensitive to it.



In the realm of self-regulation, my personal goal is to implement a strategy that mitigates the transference of stress into my life in both professional and personal settings. To accomplish this goal, I must first be mindful; that is, I must be aware and focused on the moment at hand. When this is true, I can then implement tooling to accomplish my goal.

The approach I have adopted encapsulates (at least for me) the quintessential question of self-regulation into a challenge-based response cognitive-tool. This insight is not unique but has served me well in my journey. To wield this tool, you ask yourself the following question when confronted with a concern:

  • Are you about to respond based on what you feel (i.e., your emotions), or what you know (i.e., acquired knowledge)?

Once you ask yourself this question, you can then internally reply with:

  • My knowledge on this subject has a deficit, and my feelings need vetting – I will defer my response?
  • What I feel is fine (being neither right nor wrong), but what I know is the following.
  • What I know is what I feel – it happened.

This millisecond of clarity affords one a “regulated moment in time” where opportunities outweigh the challenges. For most, this approach is simply a choice that one needs to “step into.” However, for some, the dots do not connect without engaging a professional to help them through the process.



This subject for most (and absolutely for me) is a personal one, and I must say it feels a bit uncomfortable posting on it. However, let me close by giving a big “thank you” to the Mindfulness and self-regulation evangelist we have in our profession. You are doing important work not just for the profession, but also for the human condition.

Posted on: October 22, 2019 12:02 PM | Permalink | Comments (4)

Project Management Satire Night

Project Management Satire Night


Irony is a tool within satire that highlights the distance between the way individuals speak/feel about a topic and the broad issues that are presented by the topic.  It’s a way to pose questions and have challenge-based conversations because it purposely “stirs the pot” on all sides of the concern and/or issue.

I have put together three examples of it below, and am interested in how it is received.  If you have kept up with my articles and postings, you know that I’m interested in sharing transformative thought, in hopes of preparing the next generation to have the technical, business and interpersonal skills to tackle today’s dynamically changing environments. 

So, please recognize that I’m not making a positioned statement on any topic; I’m simply interested in seeing if this type of “device” can create productive conversations in project management.  I’ll ask a few questions at the end.



There’s a time in every Project Manager’s life when one too many change requests takes you over the edge and requires you to give a literal meaning to the word "stake-holder".

When Stakeholder Management Requires and Intervention

Mr. Happy - the project manager is presenting signs of a disorder I call the PIT (i.e., Project Induced Trauma), and evidently missed the webinar on Mindfulness.  Who do you have empathy for?



When a software developer believes the “NO Accountability” movement has won the hearts and minds of the Enterprise, then it’s time for him/her to wake up and start their day.

A Software Developers Interpretation of Agility

John – the software developer is on cloud-nine taking in his coffee with no concern to accountability, as his form of agility has vanquished the need for 1) project managers, 2) Documentation, 3) Estimations and 4) Planning.  Although these NO’s are partial truths, why do their legends persist?



Agile and Hybrid on a bonding excursion – Waterfall ahead!

Agile and Hybrid were whitewater rafting one day (on a bonding excursion) when they noticed a sign stating “Danger: Waterfall Ahead.” Agile, recognizing a teachable moment, told Hybrid that the rigid structure of the upcoming Waterfall posed an extreme danger to the general public, but that they had full indemnification from injury due to their flexibility.

Hybrid, recognizing Agile’s emotionally driven statement, expressed the risk this opinion would have on their immediate wellbeing. Undeterred, Agile (still in the teachable moment) insisted that they accept this risk and move forward, while Hybrid - hearing a rumbling in the distance, recommended an immediate strategy of avoidance.

How does this story end?

Agile purists (as a whole) view waterfall approaches as the epitome of project evil and immediately take the contra view on a given subject if they sense anything that gives validity to a waterfall (e.g., a sign stating - waterfall ahead) – oh, now I get it.



What are your thoughts on the actual subject material; did it make you ponder your position and/or reflect on its relevance or non-relevance in your practice; and finally, do you think this type of device has value in our community?

Posted on: August 05, 2019 11:50 PM | Permalink | Comments (6)

Who are you as a Project Manager?


What would our world look like if it reflected the qualities of our community, where diversity (in all its forms) meets collaboration that strengthens and supports its members?  When we reflect on this question, we immediately know the answer – we would be in a much better place (to say the least).  So, how did our community become this pillar of strength?  Well, project managers, by their nature, bring people and resources (of all types) together to share a common objective.  So yes, it makes sense


Although we draw strength from our ethnic and cultural diversity, this post is about the strength garnered through our diverse professional qualities. I believe that our professional diversity is what fuels our community, case, and point: What would our community look like if we were all "technical IT project managers"? The answer, something that is lacking the energy to sustain vitality.  Now, I’m not picking on IT-PM’s, as the answer would be the same for any project manager subtype.

So, recognizing that our professional diversity creates the whole that is our vibrant community and that we are all project managers no matter how you slice it – I ask, who are you as a project manager?  To help you answer this question, I have put together a list of ten neutral qualities (i.e., neither good or bad), or to put it another way, “your brand(s) of expertise.”  These brands may be of your own making, or they may be ones that have been placed on you by others.


You may have many of these qualities/brands in your repertoire, but normally one stands out as your key value proposition.  Remember that our baseline assumes that all individuals are full-fledged project managers capable of executing a project under methodology.  If at all possible, refrain from making judgments regarding one quality/brand being better than another, and take an inventory from your viewpoint of project-self and then see if that matches your understanding of how others view you as a project manager.

  1. Business Domain Expert – Is considered a subject matter expert in one or more of the business domains the project is engaging.  This knowledge enhances their ability to navigate the business spectrum of the project and confirm the validity of deliverables.
  2. Coach – Keeps apprised of all activities, looking for opportunities to Coach (i.e., Challenge) team members to success when facing hurdles.  Their desire to make a difference at the personal and project level makes them very engaging and structured in their approaches.
  3. Executive – Demands a high degree of empowerment to take on a project.  Has a strong personality, is influential and often a great leader.  Relies on information filtered up through the team leads to make project decisions.
  4. Manager – Focused primarily on making sure the necessary resources are brought to bear on the project (e.g., people/skills, tools, equipment, logistics, etc.).  Enforces methodology with a strong hand, having faith that the defined process will take care of itself.
  5. Next Generation PM – Newcomer to the profession with at least one project under their belt.  Is not so interested in finding their niche, but is instead focused on learning everything they can to prove their abilities to their customer.
  6. Philosopher / Architect – Normally a key member of the PMO, reviewing approaches and practices coming before the office.  Keeps tabs on the portfolio and challenges other project managers when they see the appearance of assumptions and the like.
  7. Pragmatist (mixed methods) – Focused on getting the job done, and is not afraid of mixing things up, if they find it necessary based on the data and expert opinion.  Some may see this individual as a cowboy gunslinger, but in reality, they are focused on managing risk more than a pristine project.
  8. Process Specialist – Is highly respected for their technical project management skills and ability to keep everyone methodologically on track. Normally stays on the periphery of project activities engaging leads and subject matters experts as needed.
  9. Soft-Skills Expert – Engages team(s) regularly, leveraging soft-skills at the group and personal levels to motivate and gain knowledge of project progress and activities.  Believes that caring for the needs of the team lays a path to success.
  10. Technical Delivery Expert – Is considered an expert in the technical domain that is producing the deliverable.  This knowledge (when properly used) enhances their ability to navigate through issues and roadblocks due to their understanding of the problem space and their ability to communicate in the technical vernacular.

I recognize that these ten categories of qualities/brands are not comprehensive, but they represent what I have normally seen over the decades in my practice.  I limited myself to a couple of sentences to describe each one, but to give them justice, you would need to write a few paragraphs, and this would become an article versus a posting.  

So, giving a little room for “additional interpretation,” please let me know your opinion of these categories and how you scored yourself.

Posted on: May 24, 2019 04:34 PM | Permalink | Comments (4)

Surviving the Bends

As many project managers do, I swim from the abyss to the surface every three years to renew my PMP Certification.  For most, this is a gradual ascent causing no repercussions, but in my last cycle the dive computer malfunctioned, leaving me no choice but to rapidly ascend.  As I breached the surface and tore off my mask, the dive team pulled me into the boat where I immediately logged into my PMI account to read the current CCR (Continuing Certification Requirements) handbook.

As the Talent Triangle and minimum PDU requirements came into focus, I felt the "bends" coming over me like a wet blanket.  Looking for support, I directed my gaze towards my crew only to see them shaking their heads and taking in the entertainment as if this was a prescheduled team-building event.  Having little recourse, I entered into a hyperbaric podcast chamber to repair my self-inflected wounds, where, after receiving my educational PDU’s, I promised to never “bends” that way again. 


So here I am, correcting past patterns and giving back to the profession via this new BLOG called "The Battle-Hardened PM" where we will dive into examine traditional subjects in project management from non-traditional perspectives, in hopes of inspiring both the current and next generation of PM’s to move beyond their limits. 

The first BLOG series will be on “Reaching your Project Management Potential”, where we will examine the following questions:

  1. Who are you as a project manager?
  2. Where do you want to go in your career?
  3. How do I get there?

We will look at these questions in pragmatic challenge-based ways, so as to complement the traditional views that are most often written about and discussed. 

It is my desire that this BLOG be a forum for discussions whether you are in agreement or not, so be sure to make your thoughts known.  If you are interested in “non-traditional perspectives” then check out my article on the Knowledge Shelf called  Strategic Lessons Learned from a Battle-Hardened Project Manager.

Stay Tuned!

Posted on: June 05, 2018 03:48 PM | Permalink | Comments (7)

"There is more to life than increasing its speed."

- Mahatma Gandhi