Project Management
Step                                              0200                                               - Roll-out Data Warehouse0200 Roll-out Data Warehouse Step                                              0400                                               - Establish Service Level Agreement0400 Establish Service Level Agreement

Step 0300 - Implement User Technical Support

Task 010 - Staff Help Desk
Task 020 - Train Help Desk Staff
Task 030 - Roll-out Help Desk
Objectives
Outputs
Templates for this Process
Templates for this Stage
Index
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Description

Appoint the technical staff to handle the Help Desk activities to provide support to end-users in need of technical assistance with the Data Warehouse. It may be feasible to assign the Data Warehouse support responsibilities to existing Help Desk staff if such a program already exists for other sys...

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Objectives


Outputs


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