The Role of Communication in Projects and Small Organizations

Angelica Larios is a Project Manager Professional (PMP)® certification holder with more than 15 years of experience in implementing SW projects related to BI, planning and consolidation of financial solutions to support business decision processes. She is an owner of ALACONTEC, an IT consulting company in Los Angeles.


Topics: Communications Management, Innovation, Knowledge Shelf

Small- and medium-sized business projects can lose a source of competitiveness by not communicating accurately. Business owners, executives, administrators, and project managers seldom forget that a source of innovation and competence comes from inside the organization. Employees and project members are the best way to improve quality and customer experience.

Business, in general, faces a lot of challenges. If we think of our project as a small business, we can find common ground with business owners. When thinking about the challenges small businesses face, it is not uncommon to focus on external aspects such as competitors and a changing economic climate and forget about internal issues. The reality is small businesses should also focus on challenges that occur in the inner environment as they grow, such as communication and innovation. Project managers are so involved in the dynamics of their projects that they can forget to search the team to find other ways of thinking.

Small companies are great because they boost the economy. In America alone, they represent 89.6% of businesses according to the U.S. Census Bureau. In Latin America, between 90–95% of businesses are small enterprises that are managed by owners or relatives that might not have enough preparation to build the business.

If we talk about projects, there are over 800,000 Project Management …

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- Frank Lloyd Wright