Project Management

Online Help Guidelines

Format: Specifications/Procedures

Have you ever wondered if online help was written by space aliens on a bad word day? Does your online help need help? This sample document shows how help text can be standardized and simplified. The results: Online documentation that's useful, helpful and easy to understand.

Related Processes

Data Warehouse Process

process

The data I need is out there somewhere, but how do I find it? Data Warehousing provides easy access to the right data at the right time to the right users so that the right business decisions can be made. The Data Warehouse Process is a prescription for identifying strategic business information, collecting it from diverse, enterprise-wide sources, organizing it for instant access to all levels of users according to their specific needs, and implementing the architecture that makes it all possible.

Distributed Application Development Process

process

The Distributed Application Process will help you harness the power of an object oriented (OO) design approach, OO implementation tools and distributed computing technologies to build business systems based on user-friendly interfaces, tiered architectures, shared data, reusable components and incremental upgrades to functionality. Distributed computing systems are easily scalable to accommodate business growth and enable users to be productive quickly with each release.

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