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Topics: Quality
The small company I work for values profits over quality. Is this company doomed to fail?
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I try to instill a basis of high quality in my projects, but the boss is only concerned with the almighty dollar. Nothing has blown up in his face yet, but I feel like it's inevitable. Should I start exploring other options?
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Network:514



Yes, you should. You can compare this organization to the 2007 housing market bubble. The organization might make some short-term gains by ignoring quality, but eventually everything will come crashing down. It's possible your boss might even be positioning you as the scapegoat when everything falls apart. Get out of there as soon as you can.
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1 reply by Bruce Watts
May 22, 2018 6:02 PM
Bruce Watts
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Thanks Eric!
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Bruce, it never hurts to remain current, explore options, and expand your footprint in the industry. To be quite honest, based on your posts, the answer seems quite clear :)

The process to find a new opportunity can be lengthy. It is much easier to navigate while employed.
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1 reply by Bruce Watts
May 22, 2018 6:03 PM
Bruce Watts
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Thanks Andrew!
Network:1652



Something that organizations often forgot is this: 1-quality is a strategical matter. To define quality organizations must define client first. 2-quality is a subjective matter that organizations must translate into objective ones. 3-when organizations define quality must not forget the concept of grade that is associated with quality. You have products with low quality and high grade and those organizations are in the top 3 in the world in terms of profit (in the software field for example).
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Bruce, after reading several of your posts, my first thought is "RUN! and don't look back."

This may not be sage advice, but I agree with Eric.

If your employer is as dysfunctional it sounds, you are only setting yourself up for frustration. It's up to you to determine if this is a short term or long term situation, and if you can live with that or if you are better off somewhere else.
Network:82130



Agree with Aaron. Bruce you have a whole basket full of issues....

On this particular topic, what is the "acceptable" level of quality?
If the customer is okay with the level of quality, then it's good enough?

On the other side, what is the cost of non-comformance?
Is there re-work? Bugs? Loss of client goodwill? Excessive time spent on support?
Network:1540



I agree with my colleagues here.
You should try for a better opportunity while you are employed, so go for it and good luck.
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1 reply by Bruce Watts
May 22, 2018 6:03 PM
Bruce Watts
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Thanks Anish.
Network:48



I agree with other posters here. From your posts you sound very unsatisfied with this organization. The culture is clearly not for you and you seem to feel you have some power struggles as the PM.

Continue working there, explore your options, and make the move. I can tell you are instinctively ready to move on. Don't burn bridges, continue to deliver your best, be motivated, come with the same energy and show up each day. You will be a superstar to the right fit in the future. Your heart is in the right place, but don't try to over lead with your heart. It will lead to frustration and self sabotage.

Hope this helps and makes some sense to you.
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1 reply by Bruce Watts
May 22, 2018 6:03 PM
Bruce Watts
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Thanks Michael!
Network:157



I think it depends on the reasons your boss is valuing price over quality. Is it due to a net loss in the business? Is this associated with a sprint where things just need to get done and time can't be spent perfecting the quality? Having some more context would be helpful.
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1 reply by Bruce Watts
May 22, 2018 5:14 PM
Bruce Watts
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Hi Al. Profits are great. He believes he needs to make as much money as he can in order to sustain any downtime he may have in the future. He believes that as long as the product is good enough, it makes more sense to have high margins as a small company versus not having a large bank roll and possibly collapsing if something goes wrong with the business or the market. And besides all that, he's just a greedy person. He loves to show off his money.
Network:105688



Quality is suggestive, but you can't go without delivering a level of quality that is acceptable to the client.

Agree with other comments, look for a better company.
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1 reply by Bruce Watts
May 22, 2018 6:04 PM
Bruce Watts
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Will do. Thanks Vincent!
Network:1735



May 22, 2018 4:31 PM
Replying to Al Chen
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I think it depends on the reasons your boss is valuing price over quality. Is it due to a net loss in the business? Is this associated with a sprint where things just need to get done and time can't be spent perfecting the quality? Having some more context would be helpful.
Hi Al. Profits are great. He believes he needs to make as much money as he can in order to sustain any downtime he may have in the future. He believes that as long as the product is good enough, it makes more sense to have high margins as a small company versus not having a large bank roll and possibly collapsing if something goes wrong with the business or the market. And besides all that, he's just a greedy person. He loves to show off his money.
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