November 5, 2020, 8:30 a.m. to 6 p.m. EDT | November 6, 2020 – February 7, 2021, On-Demand | Online Conference
Please login or join to subscribe to this thread
Raising effectiveness at benefits management drives a maturation in portfolio management capabilities which some organizations are unwilling to undertake. If no projects in flight are ever killed, it's likely a sign that true benefits management is a ways off in the distance...
For sure, in my organization, there is a PMO in charged of alignment of projects with strategy. As an international team, we have specific PMs on every location that is responsible for specific project goals.
In our case the project that we are working on is already on production, it means that the PM director interact directly with customers that are already using our project product and every iteration directly answer to their needs. The metric in our case is simple, it depends on the number of wires done per day in our branches, but also with external agencies.
How do we accomplish that? That's easy, we include all team members on every meeting even strategic ones. Working together and communicating the customer needs in the right way as well organization goal, allows us to reach adding value to our customer, get benefits and cover customer needs.
I know this will not be the answer for your question but just to post additional information I was part of the group that is creating a new practice standard on benefit realization management inside the PMI. I was there the first 4 month. If it does not change the intention is to publish that on late 2018
Now about your porint, I was in charge to create the benefit realization management framework in my actual work place.There are a lot to comment but key things are: 1-define the meaning of critical terms: benefit, value, cost. To do that the first thing to do is to define the term client. 2-understand that projects do not deliver benefits. What deliver a benefit is the product/service/result the project create. Project contribute to deliver benefits by creating the product/service/result as defined in the expected time/cost/quality. 3-like quality the whole organization is responsible for benefit management. But the role which is key to all related to benefit is the business analyst.
I totally agree. That is a very important point.
Please login or join to reply