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Topics: Stakeholder Management, Strategy
Building Relationships with Stakeholders
Network:72



Dear Community,

Would like to seek advice about stakeholders.
The organizational environment exerts a variety of pressures on an organization and its managers. It is important to have awareness and understanding of stakeholders in the internal environment, as well as external environment.

The challenge for project/functional managers is to develop and sustain strong relationships with stakeholders locally and globally in the complex and changing organizational environments. The challenge for stakeholders is to discover or develop ways in which they can work together with the project/functional managers for a common end.

How do you engage with internal/external stakeholders to develop and sustain strong relationships?
From stakeholders' perspectives, what are the ways/strategies to ensure the working relationships are smooth and projects are on track?

Thank you,
Pang DX
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Masslow in convination with sales methods like Solution Selling, Power Base Selling and LAMP.
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1 reply by Pench Batta
Sep 27, 2018 5:29 PM
Pench Batta
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Sergio, happy to know about Solution Selling, Power Base Selling and LAMP methods.
Network:1106



Pang -

Creating shared alignment towards the project's goals and its success is a key responsibility for PMs. This starts with stakeholder identification and analysis but then the hard work really begins of using influence & persuasion to try to bring everyone on board...

Kiron
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1 reply by Pench Batta
Sep 27, 2018 5:27 PM
Pench Batta
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Kiron, well said!
Network:1526



Sep 27, 2018 2:28 PM
Replying to Kiron Bondale
...
Pang -

Creating shared alignment towards the project's goals and its success is a key responsibility for PMs. This starts with stakeholder identification and analysis but then the hard work really begins of using influence & persuasion to try to bring everyone on board...

Kiron
Kiron, well said!
Network:1526



Sep 27, 2018 2:04 PM
Replying to Sergio Luis Conte
...
Masslow in convination with sales methods like Solution Selling, Power Base Selling and LAMP.
Sergio, happy to know about Solution Selling, Power Base Selling and LAMP methods.
Network:1526



Pang, Stakeholder engagement is always a big responsibility for PMs. I think continuous communication will help stakeholders keep engaged.
Network:4505



Not much to add to above.

Would like to refer a book, if interested - "Managing Stakeholders as Clients - by Mario Trentim". I found it really helpful.
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Program management has particular emphasis on stakeholder benefit realization. One useful approach is to identify the "job" that the stakeholder is trying to accomplish and understand how that stakeholder uses metrics in describing and improving that job they are trying to get done.
Network:72



Dear All,

Thank you for the insights and advices. Appreciate.
Network:54



First of all, the basics are very important, such as: stakeholder identification, analysis, understanding of requirements, impact etc. In terms of building strong relationships, all affected stakeholders need to be engaged at the earliest possible opportunity to ensure they are active participants and contributors to the project / change. It is important to work collaboratively with stakeholders and the best ways/strategies will depend on stakeholder preferences / how critical the project / change is for them. Ask them what they want to see / why / when / where / how etc . They are the ones who can answer these questions best.

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