Project Management Central

Please login or join to subscribe to this thread

Topics: Business Intelligence, Career Development, Communications Management
Communication skills in project management.
Network:6

I have three questions to ask for a school assignment. I am just beginning a degree in PM through Bellevue University. I am supposed to conduct a short interview with a project management professional at my work place (R&D work at a national laboratory) but do not know anyone that I could interview. I would really appreciate some posts to answer these question and a brief description of what kind of work you do so that I can write my essay.

1.) What kinds of communication skills (ex. listening, concision, persuasion, empathy, non-verbal, etc...) do you use on a daily basis in meetings, in digital communication, or in preparing presentations and reports?

2.) What skills do people in your field need in order to carry out their duties or advance professionally?

3.) What are the most common communication mistakes that you see in your field?

Thank you.
Sort By:
Network:43



Hi Douglas,

1) Communication skills : Active listening., Feedback, Presentations. (see 13.4.2.4 COMMUNICATION SKILLS PMBOK 6th Edition P.534)

2) The skills do people need are describe in the PMBOOK. In page 52. PMI describe the Knowledge and skills

3) Mistakes (High-Impact Project Mistakes and Remedies)
1. Avoid squeezing initial CAPEX estimations meant for techno-economic feasibility reports and funding arrangements.
2. Avoid jumping the sequence of processes in the Planning Process Group.
3. Know your limit—and avoid crossing it—while decomposing scope.
4. Avoid curtailment of budget for quality assurance.
5. Avoid managing from behind the desk.
6. Avoid pushing problems, deal with them up front.
7. Avoid scope creep by all means.
...
1 reply by Douglas Kyle
Nov 29, 2018 8:35 PM
Douglas Kyle
...
Thank you for the input.
Network:6

Nov 29, 2018 7:01 PM
Replying to Verdieu St Fleur
...
Hi Douglas,

1) Communication skills : Active listening., Feedback, Presentations. (see 13.4.2.4 COMMUNICATION SKILLS PMBOK 6th Edition P.534)

2) The skills do people need are describe in the PMBOOK. In page 52. PMI describe the Knowledge and skills

3) Mistakes (High-Impact Project Mistakes and Remedies)
1. Avoid squeezing initial CAPEX estimations meant for techno-economic feasibility reports and funding arrangements.
2. Avoid jumping the sequence of processes in the Planning Process Group.
3. Know your limit—and avoid crossing it—while decomposing scope.
4. Avoid curtailment of budget for quality assurance.
5. Avoid managing from behind the desk.
6. Avoid pushing problems, deal with them up front.
7. Avoid scope creep by all means.
Thank you for the input.
Network:341



You can refer in PMBOK for communication management chapter, you can find all information for this topic!!!
Network:13



1.) What kinds of communication skills (ex. listening, concision, persuasion, empathy, non-verbal, etc...) do you use on a daily basis in meetings, in digital communication, or in preparing presentations and reports?

- Always use active listening and a feedback loop to make sure that not only you, but the entire room understood what was just said or agreed upon.

- One of the most important skills that I depend on is the ability to read body language when in person and tone of voice when on conference calls. Often you can pick up on non-verbal cues that signal that you need to dive deeper into the topic at hand. I've often discovered additional risks or even tasks that weren't obvious until I followed up on those signs.(This is especially useful in global teams where language barriers may be disruptive.)

- Know your audience. This one is important when preparing for a meeting, communicating via email or preparing your presentation. Technical people need to understand details, while higher level executives are interested the bullet points and the bottom line. Tailor your message to the target audience so that it can be easily received.


2.) What skills do people in your field need in order to carry out their duties or advance professionally?

Flexibility, organization, communication skills (so important!!), people skills (understanding what motivates people and how to draw them in to the project), ability to manage expectations, ability to stay calm in the middle of a storm.


3.) What are the most common communication mistakes that you see in your field?

- Not knowing your audience. I've seen PMs get burned in meetings where they went into so much detail that they lost the focus of their audience. Or they weren't prepared with enough detail to support their communications and their audience lost faith that they actually knew what they were talking about. (Structure your communication efforts to fit the audience who is receiving the message.)

- Not communicating often enough. It is in the best interest of the PM, the team members, and stakeholders to have everyone up to date at all times.

- Not including the right people in a meeting or email. I've seen progress on a project come to a halt and then lose ground with rework when the appropriate technical person or owner of an area was left out of a conversation and later came back to explain why it couldn't be done the way it was decided without him or her.
...
1 reply by Douglas Kyle
Nov 30, 2018 2:39 PM
Douglas Kyle
...
Thank you that is exactly the type of information I was looking for.
Network:0



1. What kinds of communication skills (ex. listening, concision, persuasion, empathy, non-verbal, etc...) do you use on a daily basis in meetings, in digital communication, or in preparing presentations and reports? Clear&Concise communications on the status and current state of project / project deliverables.

2.) What skills do people in your field need in order to carry out their duties or advance professionally? Being able to Manage business and Stakeholder expectations within an Agile working environment.

3.) What are the most common communication mistakes that you see in your field? No communications; Assumptions that all SH are well informed.
...
1 reply by Douglas Kyle
Dec 02, 2018 8:27 PM
Douglas Kyle
...
Thank you, I have been getting some very good responses with real answers.Thank you for taking the time to relpy.
Network:6

Nov 30, 2018 12:21 PM
Replying to Blaine Kruizenga
...
1.) What kinds of communication skills (ex. listening, concision, persuasion, empathy, non-verbal, etc...) do you use on a daily basis in meetings, in digital communication, or in preparing presentations and reports?

- Always use active listening and a feedback loop to make sure that not only you, but the entire room understood what was just said or agreed upon.

- One of the most important skills that I depend on is the ability to read body language when in person and tone of voice when on conference calls. Often you can pick up on non-verbal cues that signal that you need to dive deeper into the topic at hand. I've often discovered additional risks or even tasks that weren't obvious until I followed up on those signs.(This is especially useful in global teams where language barriers may be disruptive.)

- Know your audience. This one is important when preparing for a meeting, communicating via email or preparing your presentation. Technical people need to understand details, while higher level executives are interested the bullet points and the bottom line. Tailor your message to the target audience so that it can be easily received.


2.) What skills do people in your field need in order to carry out their duties or advance professionally?

Flexibility, organization, communication skills (so important!!), people skills (understanding what motivates people and how to draw them in to the project), ability to manage expectations, ability to stay calm in the middle of a storm.


3.) What are the most common communication mistakes that you see in your field?

- Not knowing your audience. I've seen PMs get burned in meetings where they went into so much detail that they lost the focus of their audience. Or they weren't prepared with enough detail to support their communications and their audience lost faith that they actually knew what they were talking about. (Structure your communication efforts to fit the audience who is receiving the message.)

- Not communicating often enough. It is in the best interest of the PM, the team members, and stakeholders to have everyone up to date at all times.

- Not including the right people in a meeting or email. I've seen progress on a project come to a halt and then lose ground with rework when the appropriate technical person or owner of an area was left out of a conversation and later came back to explain why it couldn't be done the way it was decided without him or her.
Thank you that is exactly the type of information I was looking for.
Network:1464



1. What kinds of communication skills (ex. listening, concision, persuasion, empathy, non-verbal, etc...) do you use on a daily basis in meetings, in digital communication, or in preparing presentations and reports?

Clear communication within the team and with the sponsor or other stakeholders
These communications can be from sharing the information within the team or updating the project status

Active listening is very essential again within the project team and outside with stakeholders

2. What skills do people in your field need in order to carry out their duties or advance professionally?

Understanding the typical project management essentials and understanding and managing client (stakeholder) expectations is the key to success

3. What are the most common communication mistakes that you see in your field?

Over communication and not communicating are some of the mistakes PMs do.
During the meetings, not having a proper agenda or not turning the team when they go out of the agenda are very common mistakes
...
1 reply by Douglas Kyle
Dec 02, 2018 8:34 PM
Douglas Kyle
...
Thank you for the relpy, I have really learned alot from this posting. I am new to the Projectmanagement.com forum but I can see the the value in sharing knowledge like this.
Network:6

Nov 30, 2018 12:29 PM
Replying to Renee Nelson
...
1. What kinds of communication skills (ex. listening, concision, persuasion, empathy, non-verbal, etc...) do you use on a daily basis in meetings, in digital communication, or in preparing presentations and reports? Clear&Concise communications on the status and current state of project / project deliverables.

2.) What skills do people in your field need in order to carry out their duties or advance professionally? Being able to Manage business and Stakeholder expectations within an Agile working environment.

3.) What are the most common communication mistakes that you see in your field? No communications; Assumptions that all SH are well informed.
Thank you, I have been getting some very good responses with real answers.Thank you for taking the time to relpy.
Network:6

Dec 01, 2018 1:28 PM
Replying to Sripriya Narayanasamy
...
1. What kinds of communication skills (ex. listening, concision, persuasion, empathy, non-verbal, etc...) do you use on a daily basis in meetings, in digital communication, or in preparing presentations and reports?

Clear communication within the team and with the sponsor or other stakeholders
These communications can be from sharing the information within the team or updating the project status

Active listening is very essential again within the project team and outside with stakeholders

2. What skills do people in your field need in order to carry out their duties or advance professionally?

Understanding the typical project management essentials and understanding and managing client (stakeholder) expectations is the key to success

3. What are the most common communication mistakes that you see in your field?

Over communication and not communicating are some of the mistakes PMs do.
During the meetings, not having a proper agenda or not turning the team when they go out of the agenda are very common mistakes
Thank you for the relpy, I have really learned alot from this posting. I am new to the Projectmanagement.com forum but I can see the the value in sharing knowledge like this.

Please login or join to reply

Content ID:
ADVERTISEMENTS

"I have not failed. I've just found 10,000 ways that won't work."

- Thomas Edison

ADVERTISEMENT

Sponsors

Vendor Events

See all Vendor Events