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Topics: Resource Management, Talent Management
How to deal with more experienced team members?
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As compared to my technically proficient teammates, I am very young. There is an experience gap of around 20 years. Being a PM, its very difficult to give feedback to such a skilled person. Being a technical guy, the resource try to overdo the things technically which I can clearly foresee that its not required and can affect the project KPIs.
My approach is to create boundaries during task allocation. Instead of managing the task at micro level, I give them activity based deadline and not the task based.
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Savrabh -

¬°Good Job!

Giancarlo.
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Good one
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I lived the same experience from years mainly when I started as project manager. Is like in some sports like futbol. You have to demonstrate you are adding value to the team. And you have to demonstrate that you are in charge of the team and the project. Micromanagement is not recommendable for all situations not only what you describe.
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I agree Sergio. That's what i try and intend to do. Its just that the more experienced you get, the more rigid you are in aligning yourself to a new process. That's why its harder to manage experienced people. They do bring vast knowledge though.
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1 reply by Sergio Luis Conte
Jan 30, 2019 9:13 AM
Sergio Luis Conte
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Is a matter of human being behavior. All human beings have a tendency to solve problems in the way they learn to solve it in the past. That is because you find some kind of flexibility in young people: they still do not have the amount of knowledge than older people. In my case I was CIO at 25 years and I have to manage more than 250 people distribute in 3 computer centers where each computer center manage a high tech activity. What works for me was: 1-people known me before I was CIO so I did not do something different than before I was CIO. 2-I used servant leadership (without know about it because that term was created time after) and I demonstrated that I was at their side helping them to do their job and getting to the objective. 3-No matter that, I always be strong on my position to show that I was the accountable to achieve the objectives.
My recommendation: take it as an opportunity to learn. Each thing that happen to you is an opportunity to learn. Try in the field what you decide to do and learn from that. Believe me, you always will have people with more experience than you and just in case you dont young people could behave in the same way.
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Savrabh -

Regardless of the delivery approach (predictive or adaptive), I like to ensure there are acceptance criteria defined for all deliverables and key activities. That helps to avoid gold-plating and increases shared understanding...

Kiron
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Nice way to ensure quality Kiron. Thank you!
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Jan 30, 2019 5:50 AM
Replying to Savrabh Mishra
...
I agree Sergio. That's what i try and intend to do. Its just that the more experienced you get, the more rigid you are in aligning yourself to a new process. That's why its harder to manage experienced people. They do bring vast knowledge though.
Is a matter of human being behavior. All human beings have a tendency to solve problems in the way they learn to solve it in the past. That is because you find some kind of flexibility in young people: they still do not have the amount of knowledge than older people. In my case I was CIO at 25 years and I have to manage more than 250 people distribute in 3 computer centers where each computer center manage a high tech activity. What works for me was: 1-people known me before I was CIO so I did not do something different than before I was CIO. 2-I used servant leadership (without know about it because that term was created time after) and I demonstrated that I was at their side helping them to do their job and getting to the objective. 3-No matter that, I always be strong on my position to show that I was the accountable to achieve the objectives.
My recommendation: take it as an opportunity to learn. Each thing that happen to you is an opportunity to learn. Try in the field what you decide to do and learn from that. Believe me, you always will have people with more experience than you and just in case you dont young people could behave in the same way.
...
1 reply by Savrabh Mishra
Jan 30, 2019 9:17 AM
Savrabh Mishra
...
Wow, Thank you so much Sergio. I will remember these words my entire life.
Network:79



Jan 30, 2019 9:13 AM
Replying to Sergio Luis Conte
...
Is a matter of human being behavior. All human beings have a tendency to solve problems in the way they learn to solve it in the past. That is because you find some kind of flexibility in young people: they still do not have the amount of knowledge than older people. In my case I was CIO at 25 years and I have to manage more than 250 people distribute in 3 computer centers where each computer center manage a high tech activity. What works for me was: 1-people known me before I was CIO so I did not do something different than before I was CIO. 2-I used servant leadership (without know about it because that term was created time after) and I demonstrated that I was at their side helping them to do their job and getting to the objective. 3-No matter that, I always be strong on my position to show that I was the accountable to achieve the objectives.
My recommendation: take it as an opportunity to learn. Each thing that happen to you is an opportunity to learn. Try in the field what you decide to do and learn from that. Believe me, you always will have people with more experience than you and just in case you dont young people could behave in the same way.
Wow, Thank you so much Sergio. I will remember these words my entire life.
...
1 reply by Sergio Luis Conte
Jan 30, 2019 10:43 AM
Sergio Luis Conte
...
You are welcome. I hope it could help you. Regards.
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Jan 30, 2019 9:17 AM
Replying to Savrabh Mishra
...
Wow, Thank you so much Sergio. I will remember these words my entire life.
You are welcome. I hope it could help you. Regards.
Network:336



You are so lucky to have more experienced members in your team and the truth is that, frankly, your team members will always better than you in their expertise. Manager, specifically PM, is not the best person in project team but the one who know how to use resource (including people) to achieve project goal. In your case, I think you did not set acceptance criteria for work at the beginning as Kiron mentioned above and you also did not communicate well in order to have consensus from your team members.
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1 reply by Savrabh Mishra
Jan 31, 2019 2:12 AM
Savrabh Mishra
...
Sometimes, the acceptance criteria is subjective. Sometimes, the best is not required and just a "good" will do. Its a sort of gray area. Acceptance criteria was defined but wasn't quantified. Consensus was build but not at micro level. I am more involved in a new product development so there are a lot of uncertainties. So we have to be a little flexible based on resource availability, sudden changes etc. That's where I need the experienced people to step up. I just want to be more proficient in such a condition.
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