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Topics: Resource Management
How to calculate the resourced workload in a program?
Network:77



In my company we had some external audits from customers regarding to our New Product introduction process. These customers have raised the finding that my company does not have an accurate methodology to calculate resources in the different phases of a program.

So my question to the community is how can this be done?
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Network:1442



Ivan -

Are you referring to people or material resources? What control objective is this finding tied to - i.e. why should the customers care about how accurate your resource estimation processes are?

There are many ways to estimate resource needs - actuals from past similar projects, leveraging the wisdom of SMEs and so on.

Kiron
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1 reply by Ivan Macias
May 21, 2019 8:45 PM
Ivan Macias
...
I am referring people. What they have shared they expect us to identify in advance the resources (People) need for different phases, different phase, different amount of people needed to properly deliver the program requirements. As you may know New Program Launch refers to APQP manual as base line then over different phases of the program, quotation, Product and Process design, Product and process verification and Launch readiness the program launch have different needs. Is there a technique or methodology to obtain this amount of resources?
Network:96428



Given you're into Auto Lamps, I presume your "customers" are automobile manufacturers and parts resellers. I suspect they want to be reassured that you are serious about product quality.

Have you looked into Lean Production? I expect this would provide you the framework to quantify and improve your product quality.
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1 reply by Ivan Macias
May 21, 2019 9:28 PM
Ivan Macias
...
I am referring people. What they have shared they expect us to identify in advance the resources (People) need for different phases, different phase, different amount of people needed to properly deliver the program requirements. As you may know New Program Launch refers to APQP manual as base line then over different phases of the program, quotation, Product and Process design, Product and process verification and Launch readiness the program launch have different needs. Is there a technique or methodology to obtain this amount of resources?
Network:77



May 21, 2019 5:44 PM
Replying to Kiron Bondale
...
Ivan -

Are you referring to people or material resources? What control objective is this finding tied to - i.e. why should the customers care about how accurate your resource estimation processes are?

There are many ways to estimate resource needs - actuals from past similar projects, leveraging the wisdom of SMEs and so on.

Kiron
I am referring people. What they have shared they expect us to identify in advance the resources (People) need for different phases, different phase, different amount of people needed to properly deliver the program requirements. As you may know New Program Launch refers to APQP manual as base line then over different phases of the program, quotation, Product and Process design, Product and process verification and Launch readiness the program launch have different needs. Is there a technique or methodology to obtain this amount of resources?
...
1 reply by Kiron Bondale
May 22, 2019 8:13 AM
Kiron Bondale
...
Ivan -

There are many different methods to estimating the people required to complete activities over the life of a project. You could use the PMBOK Guide as a starting point to review the standard approaches and identify the one which most closely aligns with your organization's approach.

From an audit perspective, what your customers are likely looking for is:

1. The estimation approach has been documented
2. There is a quality assurance procedure in place to ensure that approach is being followed consistently.
3. There is evidence to show that the estimation approach has been used on a sample of projects.

Kiron
Network:77



May 21, 2019 7:42 PM
Replying to Stéphane Parent
...
Given you're into Auto Lamps, I presume your "customers" are automobile manufacturers and parts resellers. I suspect they want to be reassured that you are serious about product quality.

Have you looked into Lean Production? I expect this would provide you the framework to quantify and improve your product quality.
I am referring people. What they have shared they expect us to identify in advance the resources (People) need for different phases, different phase, different amount of people needed to properly deliver the program requirements. As you may know New Program Launch refers to APQP manual as base line then over different phases of the program, quotation, Product and Process design, Product and process verification and Launch readiness the program launch have different needs. Is there a technique or methodology to obtain this amount of resources?
Network:1822



Perhaps I did not understand your question but all type of resources demand in a program are the sum of resources demand of all projects that are part of the program. The other thing to take into account is the relation with other programs.
Network:20546



I agree with Sergio. You really need to clarify the question
Network:1442



May 21, 2019 8:45 PM
Replying to Ivan Macias
...
I am referring people. What they have shared they expect us to identify in advance the resources (People) need for different phases, different phase, different amount of people needed to properly deliver the program requirements. As you may know New Program Launch refers to APQP manual as base line then over different phases of the program, quotation, Product and Process design, Product and process verification and Launch readiness the program launch have different needs. Is there a technique or methodology to obtain this amount of resources?
Ivan -

There are many different methods to estimating the people required to complete activities over the life of a project. You could use the PMBOK Guide as a starting point to review the standard approaches and identify the one which most closely aligns with your organization's approach.

From an audit perspective, what your customers are likely looking for is:

1. The estimation approach has been documented
2. There is a quality assurance procedure in place to ensure that approach is being followed consistently.
3. There is evidence to show that the estimation approach has been used on a sample of projects.

Kiron

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