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Topics: Cost Management, Information Technology, Requirements Management
What is a good process / template to calculate TCO of a cloud CRM implementation
We are working on a business case / vendor selection for a CRM system and was wondering if anyone had a good model to calculate TCO from different offerings with a key to include ongoing support costs. Information on this would be highly appreciated.
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A quick Google search reveals a few possibilities. Have you looked into them so as to define your particular requirements?
Goodness of Process/Template needs to be assessed first hand before usage.
Agree with Stephane.
Hi Rodigo, did you come up with a reliable template yet? I am curious to hear from you as I am in the same situtation now. I helping the team build a solid business case to migrate a legacy system to cloud.
Dear Rodrigo
Interesting your question
Thanks for sharing

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