September 28 & 29, 2020 | Virtual
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Failing in what sense? Cost, schedule, functionality? These are going to be similar whether you are in Healthcare or some other field.
If the failure is value realization, it could be project-related. Maybe the wrong thing was delivered. Maybe there isn't an actual demand for what was delivered (been there). In my experience, coming up with a unified health record has problems in scope, support from the intended recipients (demand vs privacy concerns), competing interests, standards that are understood (HL7 is getting better, from what I've heard), budget concerns (small providers needing new or upgraded systems), companies attempting to monetize the UHR into exchanges that providers have to subscribe to (also affects small providers)... It's been a few years, so things may have improved since I was involved.
Are there really hidden indicators or just indicators which we haven't paid attention to? Growing change resistance from clinicians and other key stakeholders, shifts in funding within fixed portfolio funding envelopes and not meeting key regulatory or other control requirements might all lead to failure, but none are truly hidden if we are effectively monitoring & controlling the project.
Failure in terms of realization and I will echo the privacy concerns as well.
Why fail? Think for positive. Look up project performance report. Try to find the lags & root cause.
Having worked in the health care field over the last twenty years, I can attest that jurisdictional legislations can hamper your products and services. For example, in Canada, each province and territory are responsible for health care. You will not likely see national registers/indicies, whether residents, clinicians or medications.
I worked with clinicians on EMR projects. They told me flat out that they won't use our solution if it will add a minute to each of their patients' visits.
Do not underestimate the time spent with point of service solution providers. Your solution will have to integrate with pharmacy and clinic POS. Make sure that your solution follows standards. Then it's just a question of asking POS suppliers to comply to the standards and test against the standards.
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