September 28 & 29, 2020 | Virtual
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In my actual work place we have a review each 3 month take feedback from our stakeholders. The feedback is structured or composed by a predefined framework first and then a free of use component. That´s helps us a lot to our continue improvement.
There are two measures which can be used for this:
1. Surveys with qualitative or quantitative feedback
2. Repeat business
#1 works well as an input into performance evaluations but #2 is the real measure of how well your stakeholders liked the team's work.
Interesting your question
Thanks for sharing
It raises 4 types of questions:
- Frequency for data collection
- Method of collecting information
- Universe, sample and statistical validity
- Transformation of data into information
Aside from end of project surveys, I catch up with stakeholders throughout the project to receive feedback. Better than nasty little surprises at the end of the project.
360 degrees evaluations are useful tools to get feedback from everyone with whom you interact. Don't forget to do your own self-assessment. You may find that you are harder on yourself than your stakeholders.
Just ask them " how do you think I am going?"
If the time allows the best would be f2f, here probably you can decide to whom you want to dedicate how much time.
I plan such a session to exchange feedback after the finished project with Business Owner.
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