Project Management Central

Please login or join to subscribe to this thread

Topics: Organizational Project Management
Feedback collection from project stakeholders on your performance as a Project Manager
Network:12494



I am interested in learning on the type of feedback, format (survey, f2f...), periodicity, follow up on points for improvement, link - if any - to additional compensation / bonus, etc.
Sort By:
Page: 1 2 next>
Network:1940



In my actual work place we have a review each 3 month take feedback from our stakeholders. The feedback is structured or composed by a predefined framework first and then a free of use component. That´s helps us a lot to our continue improvement.
Network:1708



Eduard -

There are two measures which can be used for this:

1. Surveys with qualitative or quantitative feedback
2. Repeat business

#1 works well as an input into performance evaluations but #2 is the real measure of how well your stakeholders liked the team's work.

Kiron
...
1 reply by Eduard Hernandez
Nov 26, 2019 3:36 AM
Eduard Hernandez
...
Thanks, Kiron. In case of internal projects, I assume that #1 would be then the only way to receive feedback.
Network:3007



Dear Eduard
Interesting your question
Thanks for sharing

It raises 4 types of questions:
- Frequency for data collection
- Method of collecting information
- Universe, sample and statistical validity
- Transformation of data into information
Network:16218



Aside from end of project surveys, I catch up with stakeholders throughout the project to receive feedback. Better than nasty little surprises at the end of the project.
...
1 reply by Eduard Hernandez
Nov 26, 2019 3:40 AM
Eduard Hernandez
...
Thanks, Sante, it's a good tip. Similarly to lessons learned, which some PM do post-mortem, I am keen on performing sessions at certain gates during project execution, to avoid capturing them too late!
Network:12494



Nov 25, 2019 3:13 PM
Replying to Kiron Bondale
...
Eduard -

There are two measures which can be used for this:

1. Surveys with qualitative or quantitative feedback
2. Repeat business

#1 works well as an input into performance evaluations but #2 is the real measure of how well your stakeholders liked the team's work.

Kiron
Thanks, Kiron. In case of internal projects, I assume that #1 would be then the only way to receive feedback.
...
1 reply by Kiron Bondale
Nov 26, 2019 6:52 AM
Kiron Bondale
...
One way to combine #2 with #1 for internal projects is to have a question which asks "If you had another project, would you want this team or this PM to deliver it?".

Kiron
Network:12494



Nov 25, 2019 4:02 PM
Replying to Sante Vergini
...
Aside from end of project surveys, I catch up with stakeholders throughout the project to receive feedback. Better than nasty little surprises at the end of the project.
Thanks, Sante, it's a good tip. Similarly to lessons learned, which some PM do post-mortem, I am keen on performing sessions at certain gates during project execution, to avoid capturing them too late!
Network:1708



Nov 26, 2019 3:36 AM
Replying to Eduard Hernandez
...
Thanks, Kiron. In case of internal projects, I assume that #1 would be then the only way to receive feedback.
One way to combine #2 with #1 for internal projects is to have a question which asks "If you had another project, would you want this team or this PM to deliver it?".

Kiron
Network:107824



360 degrees evaluations are useful tools to get feedback from everyone with whom you interact. Don't forget to do your own self-assessment. You may find that you are harder on yourself than your stakeholders.
...
1 reply by Eduard Hernandez
Dec 10, 2019 3:41 AM
Eduard Hernandez
...
Stéphane, this is indeed a great tool. I did one this year in the context of a Leadership program, collecting feedback from managers to whom I report, peers and people that reported to me on the basis of projects (not organically). It was a good exercice to see how others see you and how this compares to how one sees himself. Some other participants (it was a group session) broke down in tears when they learned about this feedback.
Network:582



Just ask them " how do you think I am going?"
Network:30


If the time allows the best would be f2f, here probably you can decide to whom you want to dedicate how much time.

I plan such a session to exchange feedback after the finished project with Business Owner.

Regards,
Lukasz
Page: 1 2 next>  

Please login or join to reply

Content ID:
ADVERTISEMENTS

"If you can't convince them, confuse them."

- Harry S. Truman

ADVERTISEMENT

Sponsors