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Topics: Change Management, Organizational Culture, Strategy
Should all project managers be change managers?
In my current role, I am a Program Manager and Change Lead for a digital transformation. Two jobs ago, I was heading up an Agile Transformation and it was mainly about change management. It would seem that most large projects and transformations have an overlaying change management program. Perhaps we should be qualified in both disciplines?
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Dear Sante
Very interesting your question
Thanks for sharing

In my opinion, any change in the way people work (eg digital transformation) is most successful when you have associated a change management project

The change management project aims to "win" people to the digital transformation project (or program)

Does the change management project necessarily have to be managed by the same project manager?

It depends on the project manager's skills and the characteristics of the organization.

PMI considers that project managers may have change management skills

https://www.pmi.org/pmbok-guide-standards/practice-guides/change
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1 reply by Sante Vergini
Dec 22, 2019 3:01 PM
Sante Vergini
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Hi Luis, no the change manager doesn't have to be the project manager, but the question is should they be change managers (even if not the change lead) since almost every project involved change of some kind.
All project managers should participate in the change management program, but depending on the size and impact of the project, a change manager may also be required. The change management program lifecycle normally is longer and start before the project and finish after the project ends during operations, for example.

Therefore, the process can be time consuming, resulting in two schedules, one for the project and one for the change management program, implying that the schedules must be synchronized, two different functions must exist, although the functions overlap in some. areas. These roles will need a person's unique dedication to each role to be effective.

This does not invalidate the fact that a project manager can't also be an expert in change management thereby complementing his domain of knowledge.

if I remember correctly some time ago I even suggested that pmi also had certifications in change management. Given that almost every project implies change in the organization or environment where it is carried out, always impacting diverse stackholders and the way they work or will work in the future.

My greatest challenge was to participate in the implementation of the Dayton agreement in Bósnia Herzegovina. Shifting mentalities from a war environment to a peace environment is the most hard thing to do, specially because they have to interact with the oposite sides, sides that had caused losses of goods and persons, years of hatress that are present in their minds.

Alexandre
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1 reply by Sante Vergini
Dec 22, 2019 2:58 PM
Sante Vergini
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Thanks Alexandre. It is true that it depends on the size of the organization, as I am playing both roles in a reasonably small head office within an organsation that serves 240 sub-branches.
Sante -

I would agree with Alexandre that depending on the scale of the transformation a dedicated change lead may get involved before the project is chartered and would likely remain associated with the impacted areas helping with sustainment of the changes.

A good PM will ensure that change strategies and deliverables are part of the scope of the project and are being implemented at the "right" time, but their hands are likely to be quite full with delivery responsibilities to be able to be the primary change lead as well.

Kiron
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1 reply by Sante Vergini
Dec 22, 2019 2:59 PM
Sante Vergini
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I agree with that assessment Kiron. My hands are becoming fuller by the day.
Dec 22, 2019 2:14 PM
Replying to Alexandre Costa
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All project managers should participate in the change management program, but depending on the size and impact of the project, a change manager may also be required. The change management program lifecycle normally is longer and start before the project and finish after the project ends during operations, for example.

Therefore, the process can be time consuming, resulting in two schedules, one for the project and one for the change management program, implying that the schedules must be synchronized, two different functions must exist, although the functions overlap in some. areas. These roles will need a person's unique dedication to each role to be effective.

This does not invalidate the fact that a project manager can't also be an expert in change management thereby complementing his domain of knowledge.

if I remember correctly some time ago I even suggested that pmi also had certifications in change management. Given that almost every project implies change in the organization or environment where it is carried out, always impacting diverse stackholders and the way they work or will work in the future.

My greatest challenge was to participate in the implementation of the Dayton agreement in Bósnia Herzegovina. Shifting mentalities from a war environment to a peace environment is the most hard thing to do, specially because they have to interact with the oposite sides, sides that had caused losses of goods and persons, years of hatress that are present in their minds.

Alexandre
Thanks Alexandre. It is true that it depends on the size of the organization, as I am playing both roles in a reasonably small head office within an organsation that serves 240 sub-branches.
Dec 22, 2019 2:23 PM
Replying to Kiron Bondale
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Sante -

I would agree with Alexandre that depending on the scale of the transformation a dedicated change lead may get involved before the project is chartered and would likely remain associated with the impacted areas helping with sustainment of the changes.

A good PM will ensure that change strategies and deliverables are part of the scope of the project and are being implemented at the "right" time, but their hands are likely to be quite full with delivery responsibilities to be able to be the primary change lead as well.

Kiron
I agree with that assessment Kiron. My hands are becoming fuller by the day.
Dec 22, 2019 12:25 PM
Replying to Luis Branco
...
Dear Sante
Very interesting your question
Thanks for sharing

In my opinion, any change in the way people work (eg digital transformation) is most successful when you have associated a change management project

The change management project aims to "win" people to the digital transformation project (or program)

Does the change management project necessarily have to be managed by the same project manager?

It depends on the project manager's skills and the characteristics of the organization.

PMI considers that project managers may have change management skills

https://www.pmi.org/pmbok-guide-standards/practice-guides/change
Hi Luis, no the change manager doesn't have to be the project manager, but the question is should they be change managers (even if not the change lead) since almost every project involved change of some kind.
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1 reply by Luis Branco
Dec 22, 2019 4:33 PM
Luis Branco
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Dear Sante

Thanks for your comment

In my opinion, organizational change can be managed as a project
Dec 22, 2019 3:01 PM
Replying to Sante Vergini
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Hi Luis, no the change manager doesn't have to be the project manager, but the question is should they be change managers (even if not the change lead) since almost every project involved change of some kind.
Dear Sante

Thanks for your comment

In my opinion, organizational change can be managed as a project
No.

Change management and business analysis are adjacent roles to project management, which are useful after respectively before delivery projects. Both need special skills beyond project management.,

I have often seen that project managers are from a contractor but change managers are employees to increase their credibility.
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1 reply by Sante Vergini
Dec 23, 2019 2:04 AM
Sante Vergini
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Interesting Thomas. It is true that the other roles require special skills, which is why I am doing some training in change management soon to better assist the organization.
Dec 23, 2019 1:51 AM
Replying to Thomas Walenta
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No.

Change management and business analysis are adjacent roles to project management, which are useful after respectively before delivery projects. Both need special skills beyond project management.,

I have often seen that project managers are from a contractor but change managers are employees to increase their credibility.
Interesting Thomas. It is true that the other roles require special skills, which is why I am doing some training in change management soon to better assist the organization.
I do agree with Alexandre.
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