Project Management

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Topics: Agile, Information Technology, Risk Management
US Democratic Part
Does anyone know about the project management *behind* the shadow app used by the American Democratic party to tally their votes?

I'd REALLY like to know about the PROJECT MANAGEMENT TECHNIQUES USED at Shadow. Or a sneak peek at the project plan would be cool. We could all learn a great deal from this.

"A coding error led to the transmission errors "had catastrophic impact" on the caucus results"

"Shadow executives were initially silent when the error was reported Wednesday morning"

https://www.vice.com/en_us/article/y3m33x/...iowa-last-night
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I heard about this earlier today. I thought the same thing.
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1 reply by David Maynard
Feb 06, 2020 3:53 PM
David Maynard
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I'd *REALLY* like to know. But, I bet they're busy right now. I'm going to do some digging. I have plenty of people hang up on me in my short life, so a few more won't hurt. :)
Feb 06, 2020 3:04 PM
Replying to Babalola Coker
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I heard about this earlier today. I thought the same thing.
I'd *REALLY* like to know. But, I bet they're busy right now. I'm going to do some digging. I have plenty of people hang up on me in my short life, so a few more won't hurt. :)
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1 reply by Babalola Coker
Feb 06, 2020 4:45 PM
Babalola Coker
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I absolutely love your resilience; standing by when you hear anything.
Feb 06, 2020 3:53 PM
Replying to David Maynard
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I'd *REALLY* like to know. But, I bet they're busy right now. I'm going to do some digging. I have plenty of people hang up on me in my short life, so a few more won't hurt. :)
I absolutely love your resilience; standing by when you hear anything.
Feels like a dual failure in quality and transparency. The former might be forgivable, the latter not...
I'm not typically that interested in politics, but when I heard this headline that was the 2nd thing that went through my head.

The first thing was gratitude that the national news corporations weren't talking about MY mobile app.

The second thing was an insatiable desire to know the story behind the development and deployment of the app. It's partly just morbid curiosity, but I also want the lessons learned.
Hi Dave - can't wait to hear what you find out!
What was really tested before Monday? very limited dial in!

Transparency and prompt communication should have prevailed.

Those kinds of events just don"t leave place for error, it should be rehearsed a few times, not at the go-live.
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1 reply by Scott Theus
Feb 07, 2020 3:06 PM
Scott Theus
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I suspect that there was some level of testing of the app prior to go-live, but not nearly enough and whatever they did wasn't comprehensive.

To be honest, when I saw the failure of the "back-up plan" of having the results phoned in I seriously doubted their risk-management efforts. it looks like they planed for one level of failure:

"The app might not work properly so we will mitigate the impact by having agents call in the results when they experience issues with it."

What is apparent is that they did not consider the current political climate and the possibility that someone might try to interfere. Once the app's failure was apparent and agents started calling in results the opposition launched a denial of service attack on the phone lines. Hindsight is 20/20, but I think that could have been foreseen and steps taken to 1) keep the phone numbers private and 2) have a "Plan C"
Feb 07, 2020 12:14 PM
Replying to Vincent Guerard
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What was really tested before Monday? very limited dial in!

Transparency and prompt communication should have prevailed.

Those kinds of events just don"t leave place for error, it should be rehearsed a few times, not at the go-live.
I suspect that there was some level of testing of the app prior to go-live, but not nearly enough and whatever they did wasn't comprehensive.

To be honest, when I saw the failure of the "back-up plan" of having the results phoned in I seriously doubted their risk-management efforts. it looks like they planed for one level of failure:

"The app might not work properly so we will mitigate the impact by having agents call in the results when they experience issues with it."

What is apparent is that they did not consider the current political climate and the possibility that someone might try to interfere. Once the app's failure was apparent and agents started calling in results the opposition launched a denial of service attack on the phone lines. Hindsight is 20/20, but I think that could have been foreseen and steps taken to 1) keep the phone numbers private and 2) have a "Plan C"

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