Project Management

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Topics: Career Development, Leadership, Talent Management
Online meetings (video), recording, streaming and projects
What, in your opinion, are the advantages and disadvantages of recording online meetings?

What is the effect of recording meetings on the behavior of team members?
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Apr 23, 2020 9:49 AM
Replying to Luis Branco
...
Dear Peter
Thank you for sharing your opinion with us

The support of Trust is the Character and the Competence manifested by the Project Manager

The 4 Dimensions of Credibility are Integrity, Intention, Training and Results

Often the Project Manager's intention may not be the same as that of the Organization
the point I was trying to make, apparently not too clearly, is that you should not judge trustworthiness based solely on one's impression from a recorded on-line meeting. What you heard, saw and/or understood may not be what was intended. Additionally the situation may have changed since the recorded meeting.

I am in agreement that trust within the team and organization is paramount in the successful delivery of the project.

I'm not sure what you meant with the last statement; "Often the Project Manager's intention may not be the same as that of the Organization"? Typically the PM is retained by the Organization, directed by the Organization, mandated by the Organization and thus is the Organization. If there is an issue of trust between the PM and the Organization the project has no hope of success.
...
1 reply by Luis Branco
Apr 24, 2020 5:04 AM
Luis Branco
...
Dear Peter
Thank you for sharing with us your opinions and questions

The Project Manager may be developing a project in a very well-intentioned manner, which does not mean that there are no "cards up his sleeve" by other people or the organization

Example: The organization argues that meetings should be recorded because their content is important for the knowledge repository in the company.

The real intention is to monitor people's behavior
Apr 22, 2020 8:32 AM
Replying to Tiago Romao
...
Hello LB,
i started recording MS Teams meetings because:
1)Unable to attend all meetings related to the project i'm managing.
2)Not always understood about business members requirements.

I ask permission in the beginning.

MS Stream, the program included in MS Office 365 package, lets you trim and share video afterwards.

I decided to try a month ago, in my opinion as said, it may help to clarify doubts and unfold requirements,

After a month experience it, more than a dozen meetings recorded, some people approve, others don't.
Not easy to manage, so i only record the meeting if all the people attending agree.

As everything there is the positive and the negative perspective about the situation.

As project manager, it's one more tool at my disposition.

best regards
Dear Tiago
Thank you for participating in this reflection and for your opinion

Weighing things well, there are more pros and cons to using your cameras and recording meetings. Did I interpret what you meant?
Apr 22, 2020 8:41 AM
Replying to Peter Rapin
...
I believe I wrote that I was of the opinion there is a greater chance of misunderstanding with recorded on-line meetings due to failure to focus, transmission issues, failure to identify speaker. Add to that your point of "how" it was said. However, the "how" applies even more so to written minutes as body language, tone, etc is rarely recorded - "Joe agreed with the decision while rolling his eyes"
Dear Peter
Thank you for sharing your opinion with us

Interesting your observation about body language ... (you can observe it better when you are watching the videos)

We will still have doctoral theses on this topic :-)
...
1 reply by Peter Rapin
Apr 23, 2020 2:11 PM
Peter Rapin
...
"you can observe it better when you are watching the videos"
I think you have to answer that with "yes and no"

Yes - in that you can watch and re-watch, use slow motion and stop-frame

No - in that you only see what's in the recording and thus may not be exposed to the context, reactions off-camera.

Typically the camera(s) are focused on the speakers face or you may get everyone's headshot. With a face-to-face meeting you get to scan the room, read the body language of participants and provide your own. In the case where you get a camera person scanning, you get what they think is relevant which may be bias, uninformed or directed.

Obviously I am not a fan of on-line meetings, recorded or otherwise. Truth be said, I'm not a fan of meetings in general. I think there are too many, too long and poorly run.
Apr 22, 2020 12:22 PM
Replying to Stéphane Parent
...
Like any other information, video recordings can be viewed as having permanent or transitionary business value.

When you record a meeting as an input to the preparation of meeting minutes, the value is transitionary. The recording should be deleted once its purpose has been satisfied.

When you record a presentation for the purpose of re-broadcasting, it becomes an organizational asset and needs to be protected as such.

I will leave it to lawyers to equivocate on the legal value of video recordings.
Dear Stéphane
Thank you for participating in this reflection and for your opinion

Interesting your approach: Under what circumstances can online video recording of meetings be used

Really, I had not analyzed the situation in this perspective: "I will leave it to lawyers to equivocate on the legal value of video recordings"
Apr 22, 2020 2:39 PM
Replying to Daire Guiney
...
Dear Peter,

I agree with your point that some team members may use the recording of meetings as a stage to manipulate the work environment for their own benefit.

Off course this may happen without the meetings being recorded but I have found that when people are being recorded, even if its at a wedding or a family occasion, their persona and personality changes especially if they do not know those person present very well.

it seems that it is an opportunity to inflate their personality and come across as a completely different personality.

I think the recording or meetings for latter playback give rise to such instances occurring and as a result you are not getting a true picture of this person.

With this they may try to play down or play up their strengths and weaknesses which does not bode well for the project team or the project.

Daire
Dear Daire:
Thank you for sharing your opinion with us

Behavior repeated several times can be internalized.

Will the behavior resulting from the recording of the online meetings be better than the previous one?

I leave the question here
Apr 23, 2020 5:27 AM
Replying to Daire Guiney
...
Dear Luis,

Thanking you for creating the topic and monitoring and controlling it so well.

Daire
Dear Daire:
Thank you for sharing your opinion with us

In general, I really like to know people's opinions (and, honestly, I wish there were more) because it helps me to reflect from multiple perspectives

Thank you for appreciating the way I encourage people to give their opinion
Apr 23, 2020 1:14 PM
Replying to Luis Branco
...
Dear Peter
Thank you for sharing your opinion with us

Interesting your observation about body language ... (you can observe it better when you are watching the videos)

We will still have doctoral theses on this topic :-)
"you can observe it better when you are watching the videos"
I think you have to answer that with "yes and no"

Yes - in that you can watch and re-watch, use slow motion and stop-frame

No - in that you only see what's in the recording and thus may not be exposed to the context, reactions off-camera.

Typically the camera(s) are focused on the speakers face or you may get everyone's headshot. With a face-to-face meeting you get to scan the room, read the body language of participants and provide your own. In the case where you get a camera person scanning, you get what they think is relevant which may be bias, uninformed or directed.

Obviously I am not a fan of on-line meetings, recorded or otherwise. Truth be said, I'm not a fan of meetings in general. I think there are too many, too long and poorly run.
...
1 reply by Luis Branco
Apr 24, 2020 5:25 AM
Luis Branco
...
Dear Peter
Thank you for sharing your thoughts with us

In my opinion, meetings are important to align team members, share ideas and solutions, discover new options

Depends on how they are conducted

We agree that many meetings are held whose results are unique and simply wasting time

It is possible to observe the sign language of all participants in an online meeting with video
Apr 23, 2020 9:39 AM
Replying to Peter Rapin
...
I appreciate the frog story. I have been both the frog and the cook, sometimes concurrently - the frog to my seniors and cook to my juniors. Lessons learned have allowed me (hopefully) to avoid both in my later years but still recognize the symptoms.

Some see this as evolution, a new idea is brought in slowly and gradually accepted - if it turns out to be a good idea (innovation) - its evolution, if bad - its a boiled frog.
Dear Peter
Thank you for sharing your opinion with us

I also find this story of the boiled frog very funny and, above all, quite pedagogical

Sometimes organizations use this strategy and when we find out, we’re cooked

I call this strategy to have a card hidden up its sleeve

Project Managers are often unaware of this situation

It is necessary to develop a critical sense and the ability to listen and observe and validate the real intentions of the top management of companies
Apr 23, 2020 5:27 AM
Replying to Daire Guiney
...
Dear Luis,

Thanking you for creating the topic and monitoring and controlling it so well.

Daire
Dear Daire
I believe that consulting people is a good practice in Project Management and in life

I strongly recommend that all Project Managers do so
Apr 23, 2020 10:07 AM
Replying to Peter Rapin
...
the point I was trying to make, apparently not too clearly, is that you should not judge trustworthiness based solely on one's impression from a recorded on-line meeting. What you heard, saw and/or understood may not be what was intended. Additionally the situation may have changed since the recorded meeting.

I am in agreement that trust within the team and organization is paramount in the successful delivery of the project.

I'm not sure what you meant with the last statement; "Often the Project Manager's intention may not be the same as that of the Organization"? Typically the PM is retained by the Organization, directed by the Organization, mandated by the Organization and thus is the Organization. If there is an issue of trust between the PM and the Organization the project has no hope of success.
Dear Peter
Thank you for sharing with us your opinions and questions

The Project Manager may be developing a project in a very well-intentioned manner, which does not mean that there are no "cards up his sleeve" by other people or the organization

Example: The organization argues that meetings should be recorded because their content is important for the knowledge repository in the company.

The real intention is to monitor people's behavior
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