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Topics: Change Management
Change management Plan
Q. During a status meeting, one of the client's employees asks the project manager for a new product feature. The project manager is unsure who has the authority to approve this request. To what document should the project manager first refer?

1) Organizational process assets
2) Change management Plan
3) RACI matrix
4) Change log
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it should Change Management plan, since it outlines the roles and responsibility personnel involves in the change management process.
Thanks for posting the question.

My submission.

OPA is an obvious wrong answer.

RACI - is primarily used for RAM for deliverables and activities which are mostly part of agreed plan.

Change Log - This is just the log and doesn't contain the details of authority who can approve or reject.

Change Management Plan looks to be the most likely choice.
Hmm, would go for change log.

Any change raised by a stakeholder should be put into the change log. It will then be checked by the change control board which decides what happens (and which is defined in the change management plan).

The authority is with deciding on a change, not with raising it. Otherwise all client change requests would need to be funneled thru a buerocratic pre-approval.
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1 reply by ARPAN MAGOO
Jun 27, 2020 2:49 PM
ARPAN MAGOO
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I understand that work flow will follow as : A new change is identified or requested, as in this case it is requested by the Client, then A CR to be raised by any specific function such as Eng., Quality or any other function. When a CR is created, it will be logged in Change request as raised CR but not as approved CR. When it is reviewed and approved further by CCB i.e. Change Control Board then only status of raised CR will change as formal approved CCR.

Therefore, As asked in question, When PM does not know who has authority to approve it then it should online in Change management plan since CMP coves the complete process from beginning to end with mentioning that who has authority to approve the CCB.
Jun 27, 2020 1:28 PM
Replying to Thomas Walenta
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Hmm, would go for change log.

Any change raised by a stakeholder should be put into the change log. It will then be checked by the change control board which decides what happens (and which is defined in the change management plan).

The authority is with deciding on a change, not with raising it. Otherwise all client change requests would need to be funneled thru a buerocratic pre-approval.
I understand that work flow will follow as : A new change is identified or requested, as in this case it is requested by the Client, then A CR to be raised by any specific function such as Eng., Quality or any other function. When a CR is created, it will be logged in Change request as raised CR but not as approved CR. When it is reviewed and approved further by CCB i.e. Change Control Board then only status of raised CR will change as formal approved CCR.

Therefore, As asked in question, When PM does not know who has authority to approve it then it should online in Change management plan since CMP coves the complete process from beginning to end with mentioning that who has authority to approve the CCB.

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