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Brilliant Question, My best opinion would be , as Project Managers, we need to have great levels of emotional intelligence , irrespective of the projects or the span that we handle. Because , we are the leaders who can influence others professionally. So, it doesn't vary by project. I can share with you a framework that i prepared and use it regularly.
John makes a good point.
As emotional intelligence is a part of your unconscious perception and behavior, it would be hard to limit the amount which we have. It is not at your disposal and we need all we have.
A project manager manages the rational aspects of a project, the processes, roles, plans etc. And they lead the irrational aspect, the behaviors of people, mostly by applying emotional intelligence.
Descartes split the human mind into ratio and emotio and this drove the rational mindset of the western world for 400 years. It is proven now that this model (like all models) is wrong and creates more damage than benefits. So I think, a project manager does and must use both.
Hi Marcus, the PMBOK was clunky on this. "Now I will use interpersonal skills" is a bit humorous. I read it years ago, but Covey's 7 habits book discusses emotional intelligence and how to build up the bank with empathy and awareness. Marcus' contribution here describes how the servant leader goes about this. I don't think one can communicate with your team or stakeholders without it.
Good question, Marcus. I agree with my peers. I would add that emotional intelligence is not something that comes with an on/off switch, some individuals are equipped with more or less EI (difficult to quantify, but yet somehow measurable). In this regard, I published a blog entry on this topic. I hope you find it useful.
I would argue that emotional intelligence as you defined it represents 50% of a project managers requirements, with 30% project management skills and 20% subject mater technical skills. Emotional intelligence is what makes you a leader versus an administrator.
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