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How to win friends and influence people by Dale Carnegie - it's a classic, but its lessons are forever...
Perfect! I think we will have a list of good books soon!
there are a lot of good books, and once you start reading and applying what you learned, you will probably want to learn more.
Stakeholder management is about influencing people and before you can do that you have to listen to them. Also, understand that emotions are a key part of relations, so being aware of emotions is all important. I just described emotional intelligence.
As to books, I found good reads
- crucial conversations by Patterson, Grenny et al.
- how to talk so kids will listen .. - Faber, Mazlish
- Switch - Chip and Dan Heath
Hope this helps.
Another good and short book is Tom Peter's The Project 50.
Most of the 50 ways to make a project successful are dealing with stakeholder management, even before the project starts!
Take a look to Solution Selling or SPIN Selling selling methods books.
I second Kiron's choice. It is a must read.
Many thanks for the replies. Definitely helpful :)
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