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There are different systems that we use for knowledge management and each depends on the level of interaction
1. sharepoint based system for collaborating at project level
2. self-developed system which introduces the concept of lessons learned which can be sued by PM's and PMO to ensure the knowledge is shared. This system mainly helps the PM's of new projects to identify the risks that would have happened in the past and how it has been mitigated.
3. A central system, which acts as a knowledge repository (process, methodology, training, how to). there are wiki's and forums in place, where anyone related to project management can raise questions and so on
As an employee (depends on your role) it certainly adds value. However it is essential to set this in the right way. Have seen knowledge management systems fail in the past, the main reason being management support and identifying the actual needs of the system (a Charter)
SharePoint based knowledge management system is very common and useful.
We have document libraries in sharepoint, which works reasonably well, but requires training and adherence to the system.
For personal and volunteer projects, I use a shared folder on a google drive, and I use google docs, which allows for collaboration on the documents (even live).
In either case, we have a naming convention and in sharepoint, metadata requirements. For the google drive, I use a similar naming convention, and ask that people select titles that are truly descriptive. The convention is to start with the year, then the month, then the day, then the article or document descriptive name, eg: "2016-01-04_Knowledge_Management_Naming_Conventions."
SharePoint enterprise portal can do these jobs very well. It is centralized, integrated with your active directory domain system if you're on Microsoft platform, provides collaboration and works fine with your ms office system. You could use it as knowledge repository as well, not just limited to these mentioned here...
Yes, knowledge sharing is one of the best practices in an organization. That would help overcome many know issues, arrive at a collective solution/ feedback, helps increase productivity of employees and so on...
Thank you all for your input - It is very valuable.
I used to work for an international company operating in 50 countries. We had a department in our head office called Knowledge Management and we had something in between Facebook and LinkedIn limited to the company where all company employees can login, create their profile and see everything going on in the company, all lessons learned divided per discipline, all memorandum, method statements - Literally everything. It was fantastic.
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