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Topics: Quality
Cost of Quality
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How important is Cost of Quality and how does it impact the overall Project?
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Anonymous
Excellent Overview of the big picture from Sergio
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Mounir,

From my side, there is no confusion at all between Quality and Grade, both are totally different things.

I've done previously COS & COQ. In cost of quality, we first checked the level of quality required and based on that we assessed the preventive and appraisal costs. Cost of Non-Conformance,we used to assign a contingency reserve for it based on previous lessons learned or Avoid / Mitigate in case of scrap for example.

As works progressed, if any rework surfaced for some reasons, we record all the details on an" Abortive Work Format" so we know how much was spent on quality in terms of Non-Conformance then it will be lessons learned and so on. IMHO, COQ and COS are very important and plays pivotal role in maintaining project success.
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The quality if not initially done well, can make projects and organizations are not viable, sustainable, profitable anThe quality if not initially done well, can make projects and organizations are not viable, sustainable, profitable and competitive. That's why so imporant planning theme: what are we to do? how are we going to do? And it is where quality plays an important role: what rules, practices and standards to follow.d competitive. That's why so imporant planning theme: what are we to do? how are we going to do? And it is where quality plays an important role: what rules, practices and standards to follow.
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Thanks to all for the reply and explanation
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