Project Management

Project Management Central

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Topics: Applications Delivery, Quality, Testing/Test Management
Do I need to be certified to lead the QA Team?
The primary objective of project quality management is to ensure the project will meet or exceed the stakeholder’s needs and expectations. The project team must develop a good relationship with key project stakeholders, especially the sponsor and the beneficiaries of the project to understand what quality means to them. One of the causes of poor project performances is that the project focuses only in meeting the written requirements for the main outputs and ignores other stakeholder needs and expectations for the project.

In project management, quality means delivering the project within scope, within the allocated budget, and within the agreed schedule. Whether you are working for a construction company, engineering services, or information technology projects, you need a team to run quality assurance tasks. You must possess the appropriate knowledge and skills in order to perform your role as a quality management professional that include the following:

> Quality management planning that determines quality policies and procedures relevant to the project for both project deliverables and project processes, defines who is responsible for what, and document compliance.
> Quality assurance processes that are used effectively to produce quality project deliverables. It involves following and meeting standards, continuously improving project work, and correcting project defects.
> Quality control processes that monitors project deliverables to verify that the deliverables are of acceptable quality and the customer is satisfied.

Assuming you do have the above skills and knowledge, do you think a certification in QA is necessary or just PMP is sufficient?
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Skills and knowledge are sufficient to perform the job but certification increases marketability.
I have to agree with Pankaj, skills and knowledge are a must and speaking from an automotive background certification in FMEA's, 6 sigma blackbelt, APQP, problem solving etc carry a lot more weight than PMP.
I agree with Pankaj. Your experiences, skills and knowledge is what is absolutely key. A certification is not needed but certainly enables for you to "stand out" from the others.
Given that you are not doing project management per se, the PMP certification will only attest to your management experience and your ability to work on a project.
You do not need a certification. You need to know about quality. That is not common. For example, some organizations create quality areas with the name "quality assurance" while quality is about quality control and quality assurance. IN fact, while the name is QA the only tasks some organizational quality areas performs is quality control. So, you need to really understand what quality is. Quality is fully related to things that today are buzzwords like agile and organizational agility.
Typically you don't need certification. Nevertheless in some cases it can be required by customers or are stakeholders. normally those tasks can also be performed by outsourced people/companies.
Pankaj provided a concise, simple answer. Also depends on the organization itself.
Agree with Pankaj!
Agree with Pankaj
Agree with Stéphane PMP is not required
I agree that you do not need to be certified to lead the QA Team but you must have skills and knowledge about quality and experiences in this area.
1 reply by Jess De Ocampo
May 19, 2017 7:51 AM
Jess De Ocampo
I agree. In my previous company, QA Managers/leaders are not required to be certified (particularly in the BPO industry) as long as you meet the skills and knowledge about quality and have gained the required experience.
Although some industries i.e. manufacturing require certification to lead the QA Team.
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