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What is the best way to feedback my managers bad behaviours
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My Manager has little Project Management experience or insight into best PM practise. The environment is non-PM stuctured.

My manager has lately been misinterpreting information he is being given and reacts by calling meetings with my project team, with no notice at times, to discuss if on track. I have already received team feedback and progress against project baselines and checked their level of team satisfaction. This has been provided to my manager who is disregarding it as being correct. He often says he is getting conflicting messages. But I have noticed he has not been interpreting information provided in the right way, which is sometimes due to not fully reading it or interrupting.

At my meetings where I always provide notice of the meeting; a purpose and an agenda. He regularly goes off agenda if he attends my meetings, which is disruptive and has caused 1 meeting to not deliver its full agenda due to running out of time. I run controlled & effective meetings when he is not there.

He is not following best meeting protocol that enables effective meetings. Ie. Arrives late, interrupts the person talking including the person running the meeting. He discusses his own agendas which have not been planned for not and often outside of the purpose for the meeting. Hw takes phone calls in meetings (it's my boss, I better take it - let him wait) meaning the attendees either wait for him (can be 5+ minutes x 6 people = 1/2 hour+ down time), or have to recap for him when he's back.

HE Calls meetings wutb teams on the spot at no notice, sends meeting invites with no meeting purpose or agenda, and the headings are non-descriptive. He has also done this with clients owned meetings, including inviting himself without 1st checking with the client that this is ok which has surprised the client when he turns up announced.

Although he is fully acknowledging how well I do my job he's not supporting me best, or showing confidence of that to me or my team due to his behaviour. He is not allowing me to run my meetings on topic or effectively, he is undermining the authority I am given as project manager, he is not having faith in what he's being told and not supporting escalations when I do raise them.

He is not interpreting information correctly and is even running meetings that should be held by someone else who is not at the meeting as he wasn't invited and he is providing inaccurate information at the meetungs, which is causes frustration, interruption and unecessary work.

I am a seasoned project manager and I do deliver. My team and my clients show faith in me and ask for me. Client executives will phone me directly rather than phone my manager. I need to salvage things when my manager behaves badly and which is extra and sometimes unpleasant especially when a client is impacted.

I now need to discuss this with him. I'm hearing his team talking poorly about his behaviour. He is however a good guy with genuine good intentions, but he's off track right now.

I would value any input to discussions you have had wuth a manager in situations like this, where a positive outcome and an improved relationship with your manager and his behaviour has been the result. What did you do and what was your approach to achieve that? Thanks for all and any feedback.
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Where to start: Ground rules for your meetings. Every meeting should have established ground rules and it sounds as if your managers actions are hindering your meetings. Even if last week you mentioned ground rules, there is no harm revisiting them.
Network:2785



Apart from what John mentioned, try to have face to face informal conversation with your manager and make him understand.
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Sometimes it's good to be open as discuss issues, that's the first step. If it is too much a struggle, and there is no patiente, you may consider moving around within the company.

There are lots of options, eigther way you're going to learn a lot from the experience.
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1 reply by Edmon Agron
May 10, 2016 8:46 AM
Edmon Agron
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I agree. Its only a matter of attitude.

You know attitude is like a fragrance. If you chose to wear a stingy fragrance everything around you we'll get annoyed and become stingy as well. But if you chose to wear a fragrance that smells like plumeria I'm sure everybody will be happy. So chose what you wear.
Network:557



do you have process named as skip meeting where in you and the team discuss issues with the manager's manager (senior manager) directly. In this meeting your manager is not allowed to participate and the discussion is kept confidential between senior manager and your team.

This helps to make the manager behave in desired manner as the communication comes from higher management, because most the time we guys cannot confront with the manager directly and tell them to improve.
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1 reply by Bala S Duvvuri
May 10, 2016 2:34 AM
Bala S Duvvuri
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Do you really believe in skip meeting that it is kept confidential between senior manager and your team. At least in my personal experience it is not like that and whatever we discuss in skip meeting will be shared to our immediate manager because he is close and interacting frequently with senior manager.
Network:2785



May 10, 2016 1:31 AM
Replying to saurabh mahajan
...
do you have process named as skip meeting where in you and the team discuss issues with the manager's manager (senior manager) directly. In this meeting your manager is not allowed to participate and the discussion is kept confidential between senior manager and your team.

This helps to make the manager behave in desired manner as the communication comes from higher management, because most the time we guys cannot confront with the manager directly and tell them to improve.
Do you really believe in skip meeting that it is kept confidential between senior manager and your team. At least in my personal experience it is not like that and whatever we discuss in skip meeting will be shared to our immediate manager because he is close and interacting frequently with senior manager.
Network:557



In my experience it worked as the senior manager conveyed the way of working to our manager in his style and in his words.

But I also agree that it will be shared with the immediate manager in some cases.
Network:941



I can relate to that. I believe everyone who started from the grassroots understands such scenario. There is no exact framework / rule how to manage your Boss effectively (as far as I know - but let me know if there is).

He is your boss anyway and understand that sometimes we can do nothing about their personal flaws but we can always adjust for them - again his your boss anyway.

My suggestion is talk to him, discuss your concerns but don't fight or argue with him. Try to find his soft spot and tickle it -- I'm sure you will be best friend.
Network:144



Bruce, your manager seems to need more information, or maybe information in a different manner, than what he's getting. He is a stakeholder in your project even if not directly on the team, and his needs and expectations need to be managed as such. It could be daily status reports, lots of charts, or a 15-minute stand-up meeting every morning. Look for ways to manage him as a stakeholder and he might back off on the unannounced meetings.
Network:941



I would also like to add don't belittle your boss "My Manager has little Project Management experience or insight into best PM practice," he's your boss anyway.

Understand him and give due respect. In the military, you have to salute the rank not who's on that rank and follow the chain of command, you'll not get lost. Impress him of what you know, teach him but you have to understand him first.
Network:941



May 09, 2016 9:46 PM
Replying to George Lewis
...
Sometimes it's good to be open as discuss issues, that's the first step. If it is too much a struggle, and there is no patiente, you may consider moving around within the company.

There are lots of options, eigther way you're going to learn a lot from the experience.
I agree. Its only a matter of attitude.

You know attitude is like a fragrance. If you chose to wear a stingy fragrance everything around you we'll get annoyed and become stingy as well. But if you chose to wear a fragrance that smells like plumeria I'm sure everybody will be happy. So chose what you wear.
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