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Topics: PMO, Using PMI Standards
Lesson's Learned
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I am working on identifying a repository for Lessons Learned. Does anyone store lessons learned in a searchable database? I'd be interested to hear about your solution.

Since mine needs to be "no-cost", I am considering building something in Quick Base or in Microsoft Access.
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May 11, 2016 3:53 PM
Replying to Patrick Dicey
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I actually really like the idea of internal wikis, but haven't seen it fully implemented anywhere. Most people are familiar with the format, they are easy to edit, and are searchable and cross-linkable. I believe they are also free (aside from hosting internally).
We use Confluence at work which is particularly well suited for this purpose. I did not bring it up before as I suspect its cost might be a barrier for Kristin.
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1 reply by STEVE BOEDECKER
May 12, 2016 10:39 AM
STEVE BOEDECKER
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Confluence looks like a great solution too.
But Im reading up and uploading the XWiki. Which looks even better.
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May 10, 2016 1:59 PM
Replying to Stéphane Parent
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Be wary of home-grown solutions. You could wind up sinking a lot of time in it. And your time should not be considered "no-cost".

You may find that EverNote or OneNote are good, suitable and inexpensive solutions. I am constantly amazed at OneNote's ability to do textual search across graphic (i.e., screen shots) and even ink-based text (i.e., handwriting).
As Patrick already said ... thanks for the tip about OneNote. I've never used it and will have to look at its capabilities more closely. No matter what solution is used, if it's not easy for the users (and also *required* by Senior Management) then it will probably only be a success for those that choose to take advantage of it.
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I've used SharePoint Enterprise (which is not free at all) for several customers, you might consider the Foundation version which is a free download if if you have Windows server 2008 or 2012 version available to use. Other options are Google Docs or Dropbox if you organization allows proprietary info to be stored off site.
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USE ACCESS to create your own. It would be easy to use and is a great private lesson! Also makes sure you create this prototype by importing an excel spreadsheet as the field template. Then you can copy and change relationships in database and experiment to get what you want.
Also as mentioned above,I have two projects and all docs including change log and registers, are on google docs.
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May 11, 2016 7:20 PM
Replying to Stéphane Parent
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We use Confluence at work which is particularly well suited for this purpose. I did not bring it up before as I suspect its cost might be a barrier for Kristin.
Confluence looks like a great solution too.
But Im reading up and uploading the XWiki. Which looks even better.
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We are using sharepoint and sharing through categorised articles, links to external sites and blogs . But it is paid version.

WordPress can be option ?
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Great comments in this discussion. Trying to add something I´d like to say that you need to think about this in the context of knowledge management system. For example, this is critical to gain in organizational agility, now that agile and agility become buzzwords. So, I can say that I have used ms access and I have used sharepoint to do this. But allways inside the context of a knowledge management system where the repository and the retrieval tools are a must convined them with some king of "intelligence" to expose the information when a new initiative is started that is quit similar to other previous initiative.
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For those that are using One Note, do you have one large file that contains tabs for each of the projects or are you using it some other way?
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May 11, 2016 9:43 AM
Replying to STEVE BOEDECKER
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I was wondering the same thing as far as if there is a database template, that yes, we would put on SharePoint or create as a WIKI. Any links?
I use OneNote as a personal wiki, it allows to create pages, attach files and link them very easily.
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If the organization – project owner does not have a high volume of Lessons Learned (LL), a solution may not need to be more complex than MSWord files, inventory index and a common and accessible folder.

The organization should have a Lessons Learned practice/procedure for standardizing format and content, development frequency, and topic categories as well as threaded requirements in other PMO procedures that point Project Manager’s to review the folder for applicable LLs at critical points in a project life cycle.

The topics categories should be related to the Risk Management topic categories and the frequencies of LL processes be related to project start, project closure and at critical risk triggers.
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