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Topics: Communications Management, Risk Management, Scheduling
When do you consider, is the best/worst day of the week for a PM to send out an email?
Network:10085



When do you consider, is the best day of the week for a PM to send out a regular email?

When do you consider, is the worst day of the week for a PM to send out a regular email?
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I am not sure about the best day, but I think it is important than the PM sends out all communications during regular working hours (i.e. between 8 AM and 5 PM, from Mon to Fri). Reaching out to project stakeholders at non-working hours or over the weekend might give the impression than the PM is lacking time management skills and/or the project is getting out of hand.
Network:168



For an "important communication mail" there is no best day, it has to be communicated immediately to the appropriate audience, otherwise it maybe will be outdated.
For regular communication mails select a day to your needs: e.g. monday to inform about the activities of the upcoming week or friday about what happend in the past week. Or the day after the regular project (status) meeting with the customer about the outcome.
And describe it in your "Communication plan" so every stakeholder is aware about the communication to expect.
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2 replies by Andre Trindade and George Lewis
Jul 04, 2016 8:09 AM
George Lewis
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Manfred - you're right... the intend of the question was not to address an emergency communication which has to be immediately.
I have remove the word "important" from the question"...

Don't forget to vote as well http://www.projectmanagement.com/polls/335...nication-email-
Jul 11, 2016 5:45 AM
Andre Trindade
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Totaly agree Manfred.

For key issues, as soon as possible, preferably in a formal communication matter/method.
Network:10085



Jul 04, 2016 7:51 AM
Replying to Manfred Kress
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For an "important communication mail" there is no best day, it has to be communicated immediately to the appropriate audience, otherwise it maybe will be outdated.
For regular communication mails select a day to your needs: e.g. monday to inform about the activities of the upcoming week or friday about what happend in the past week. Or the day after the regular project (status) meeting with the customer about the outcome.
And describe it in your "Communication plan" so every stakeholder is aware about the communication to expect.
Manfred - you're right... the intend of the question was not to address an emergency communication which has to be immediately.
I have remove the word "important" from the question"...

Don't forget to vote as well http://www.projectmanagement.com/polls/335...nication-email-
Network:903



I agree with Manfred: For regular communication chose the day regarding content and need of stakeholders.
Network:471



Hi George,

For regular project info I'd avoid Monday and Friday, no need to explain, I guess. ;)

Many mailing services suggest that Thursday morning / before noon would be the best time to get people open your mail. You may want to try that if it fits into your schedule.

Apart from that it always helps to keep the mail as short as possible to avoid TL/DRs. :)

Bests
Christina
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1 reply by George Lewis
Jul 04, 2016 5:56 PM
George Lewis
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Christina - I got your point, hopefully responses will go around your direction of reasoning.

I was amazed of the amount of reasoning behind sending out an email.

Keep up your proper responses Christina.
Network:74



Perhaps a more important question might be, "When did we decide that "sending" an email at any time on any day was "Communication?"
Cheers,
Bill
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1 reply by Cynthia Clark
Jul 05, 2016 12:06 PM
Cynthia Clark
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In my workplace, sending an email is one form of communication, and an expected form to receive updates, notes to meetings, calendar invites, instructions. notifications on actions performed and additional actions expected, and information on upcoming scheduled events. Because we have a limit to the size of our individual email boxes, we do not spend much time sending jokes back and forth.
Network:101029



I am not sure if there is a specific answer for this question - Communication emails are sent as and when needed. It depends on the situation, project, urgency, and so on.
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2 replies by George Lewis
Jul 04, 2016 5:50 PM
George Lewis
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Rami - Thanks for your response.

We are all knowledgeable in Project Management so the question has to a purpose.

I was reading online and saw all this information regarding the worst/best days of the week to send out an emails.

I saw some pretty good scientific explanations, so, there is where this question is going, not sure everyone is on the same page.

But, thank you as always for your proper response.
Jul 04, 2016 8:46 PM
George Lewis
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Rami - here is the link, I don't say I agree, I'm just posting out the question and sharing what I read... https://customer.io/blog/timing-week-day-e...g-schedule.html

Let me know when you think...
Network:1426



I would just say don't wait for the best day or moment. If you want to communicate any important information about the project, do it ASAP.

For regular updates, consult your communication plan.
Network:74



Isn't "ASAP" in the same category as "Ready, Fire, Aim?"
Cheers,
Bill
p.s. How does one answer the original question without first having a shared understanding of what the word "Communication" is intended to mean? And please spare us the reply "We all know what that means!"
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1 reply by George Lewis
Jul 04, 2016 5:52 PM
George Lewis
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William - No need to respond.
Network:10085



Jul 04, 2016 12:11 PM
Replying to Rami Kaibni
...
I am not sure if there is a specific answer for this question - Communication emails are sent as and when needed. It depends on the situation, project, urgency, and so on.
Rami - Thanks for your response.

We are all knowledgeable in Project Management so the question has to a purpose.

I was reading online and saw all this information regarding the worst/best days of the week to send out an emails.

I saw some pretty good scientific explanations, so, there is where this question is going, not sure everyone is on the same page.

But, thank you as always for your proper response.
...
1 reply by Rami Kaibni
Jul 04, 2016 7:19 PM
Rami Kaibni
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You're welcome George - This is very interesting to know there is some scientific explanation for such thing. Can you please provide me with the link as I would like to go through it. Thanks !
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