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Topics: Change Management, IT Project Management, Strategy
Gold plating
Network:1296



Hi I am from IT background .Here is my Question .Client raise a change request and it can be done within 4 hours using existing code in application. But the project manager wants to use advanced technology here and it may take 32 hours extra to finish. Can we consider it as gold plating ?
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Network:4571



Gold plating is adding functionality that is not stated in requirement. It is considered as a negative practice. In your case it is an unnecessary effort that may lead to undocumented work, affecting the budget and timeline. The client may/may not have asked for it, and if not it could be considered as Gold plating.

Wikipedia describes Gold Plating as: “Continuing to work on a project or task well past the point where the extra effort is worth the value it adds (if any). After having met the requirements, the developer works on further enhancing the product, thinking the customer would be delighted to see additional or more polished features, rather than what was asked for or expected. The customer might be disappointed in the results, and the extra effort by the developer might be futile.”
Network:114937



Interesting question, first impression is yes it could be consider gold plating.

Then one can ask, why would the PM requesting usage of an advance technology? Is it to be better prepare other unannounce request? For a future update project?For the experience of using the advance technology?....
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1 reply by Vinod Vadakkethalakkal
Aug 12, 2016 2:42 PM
Vinod Vadakkethalakkal
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Here the case is "For the experience of using the advance technology" may be useful for the next project in pipe line.
Network:1296



Aug 12, 2016 12:57 PM
Replying to Vincent Guerard
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Interesting question, first impression is yes it could be consider gold plating.

Then one can ask, why would the PM requesting usage of an advance technology? Is it to be better prepare other unannounce request? For a future update project?For the experience of using the advance technology?....
Here the case is "For the experience of using the advance technology" may be useful for the next project in pipe line.
...
1 reply by Vincent Guerard
Aug 13, 2016 3:51 PM
Vincent Guerard
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To be "gold plating" the change request would need to add no new functionality to the product.

The way the work is perform, is a management decision.
Network:1763



I don't see this as gold plating. The customer has raised a change request... now it is between them and the performing organization to agree on the design - 'how' to do this. Shouldn't be an issue if there are in sync. Now if someone is misrepresenting the 4 hours as 32 hours without being transparent, then I would consider it an ethical issue
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1 reply by Raghavendra Rao S Kadam
Sep 26, 2016 12:31 AM
Raghavendra Rao S Kadam
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I agree with you Samuel, that this is not a gold plating. But then what about the testing the whole application, impact analysis. Are there any substantial changes to the other existing functionality with this change in place. Even though the superficially we can do any changes with in few minutes the testing and impact analysis takes lot of time. We clearly dont know if the manager has informed the team about the impact and necessary work involved.
Network:126214



I agree with Samuel - This is not Gold Plating at all because it was requested by the client and not done voluntarily to plesse the client.
Network:1899



It is not glod plating. But beside that, it is a common practice in software projects. Most of the time you use each time you gain for any type of reasons (mainly related to variation inside activity estimation) to take advantage to learn more about a technology, to put people with low expertisse to growth in skills, etc, etc. The point here is to have an agreement and do not jeopardize the whole project or do not break contracts. The situation has to be win-win.
Network:104237



It is not gold plating. The project manager is obviously privy to a technical requirement that indicates a preferred platform to deliver the functional requirements.
Network:2382



This is not gold plating. This is scope creep. It is a request by the customer to add functionality not included in the requirements or scope.

The PM may want to use 'advanced technology' for a purpose, as in scalability or assurance that the implementation is not detrimental to the integrity of the previous and/or future efforts.

In the end, this is a change request, that should go through the proper channels and documentation. The problem I see here is the lax attitude at which these 'small' changes are implemented. This starts the snowball down the mountain effect. A change is a change. The question is if the change is necessary enough to warrant the time and effort in the change process.
Network:1228



This is not gold plating,Using a advance technology(reason not mentioned) if it is for benefit of himself increasing the man hours budget and schedule will have added risk to the project.If by using advance technology the product gets enhanced or asked by the client which is not mentioned here in the case or for pleasing the client can be considered gold plating.
Network:958



Here we can see two points: first of all, it is a request of change raised by client, so approval is required to go ahead .
Secondly, if the change request was approved, then do it by existing code otherwise any other code is not consider a gold plate. on the other hand, if the change request was not approved, then either use the existing code, which requires 4 hours, or the other code, which requires 32 hours, is considered gold plate
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