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Topics: Scheduling
Documentation on Planning Costs

I'm trying to find cost justification for preliminary business-process review and planning/design for a system. We're looking at combining a series of offices, and want to first spend time figuring out what the offices do, what they should do, and even how they might retool their processes before we choose or build one or more systems to support them. Similar efforts in the past have required the participants to "eat" the planning costs -- which has hampered good planning processes.

If anyone knows of industry standards I can point to, or seminal articles on actually budgeting for planning, I'd appreciate the references (or the articles themselves!).

Thanks in advance for your help.

Dear Anonymous, most of the "how-to" requires a billable engagement with a consulting firm. Having said that, have you read "The Helix Factor" and "The Helix Factor II" by Michael Wood? The first book provides insight on how to streamline your business processes and the second book is an implementation guide. These two books might be just what you need to get started. Good luck! -- Mark Perry, VP of Customer Care, BOT International

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