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Where to find Webinar downloads
I attended the scheduling webinar yesterday and put the presentations in my briefcase (or whatever it was called). Anyone know where to find it?
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Go to the event page again (You can still access it) and from the top list, chose Profile (It is beside resources). When your profile opens, check the top left corner, there are 3 icons: One for Profile, One for Chat and the other is for Breifcase.

If you click on the 3rd icon, you will find everything you placed in your briefcase there.
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1 reply by Rebekah Gergen
Nov 09, 2017 8:13 PM
Rebekah Gergen
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I attended a Webinar on Wednesday, 11/8, on Root Cause and the handouts were added to my briefcase.....well. I have not clue where that is and when I follow the instructions about going to my profile to see it, I do not see a briefcase. I want to use the deck for a work related item and the course was awesome. Please let me know where I can get this slidedeck. The event is a past even so it is no longer posted as you suggested.
I also attended the webinar and the pdfs are "corrupted" in my briefcase. I sent an email to support.
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1 reply by Anupam
Mar 30, 2017 3:20 PM
Anupam
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You can download as a single zip file.

If you click on the pdf file, it may get open within the browser. Saving the file from the browser can corrupt the file sometimes.
That's strange - I was able to download everything smoothly. Check your browser, sometimes it turns out to be the reason.
Thanks for the tip, worked in IE - but not Chrome??
For me it worked on both but sometimes you need some plug-ins for it to work that's why I suggested trying another browser. If the problem persists then customer service will definitely help.
Network:4587
Mar 30, 2017 12:53 PM
Replying to Kimberly Simon
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I also attended the webinar and the pdfs are "corrupted" in my briefcase. I sent an email to support.
You can download as a single zip file.

If you click on the pdf file, it may get open within the browser. Saving the file from the browser can corrupt the file sometimes.
Mar 30, 2017 9:54 AM
Replying to Rami Kaibni
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Go to the event page again (You can still access it) and from the top list, chose Profile (It is beside resources). When your profile opens, check the top left corner, there are 3 icons: One for Profile, One for Chat and the other is for Breifcase.

If you click on the 3rd icon, you will find everything you placed in your briefcase there.
I attended a Webinar on Wednesday, 11/8, on Root Cause and the handouts were added to my briefcase.....well. I have not clue where that is and when I follow the instructions about going to my profile to see it, I do not see a briefcase. I want to use the deck for a work related item and the course was awesome. Please let me know where I can get this slidedeck. The event is a past even so it is no longer posted as you suggested.
...
1 reply by Vincent Guerard
Nov 09, 2017 9:55 PM
Vincent Guerard
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Check at the in the top part of your profile, think it is smaller than before
Nov 09, 2017 8:13 PM
Replying to Rebekah Gergen
...
I attended a Webinar on Wednesday, 11/8, on Root Cause and the handouts were added to my briefcase.....well. I have not clue where that is and when I follow the instructions about going to my profile to see it, I do not see a briefcase. I want to use the deck for a work related item and the course was awesome. Please let me know where I can get this slidedeck. The event is a past even so it is no longer posted as you suggested.
Check at the in the top part of your profile, think it is smaller than before
I was surprised that I could only download one file at a time. I was expecting to be able to download the whole briefcase in one fell swoop.
I have tried each and every one of the tips or suggestions to access downloaded handouts from a webinar I attended that saved to my briefcase. Have no clue where these handouts end up or where the briefcase is. I really wanted a copy of this presentations.
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