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Need help from community



I'm doing a little research before my product launches, and I'm hoping the PMI community can help me out. I have two questions:

1. How do you handle people who repeatedly fail to accurately report their status on projects and tasks?

2. How much time do you spend each week determining the status of all of your projects and tasks?

Thanks for your help - I really appreciate it!
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Hi Pamela,

Those are very good questions and at the same time they are an area of concern. You need commitment and dedication from your team so they can report the status properly and genuinely - Sometimes you need to increase their awareness, maybe give incentives and in extreme cases, some people might need to be replaced.

As for how much it takes during the week to determine the status, it should not take more than an hour if you have a system in place and the status is reported properly and frequently by your team. Otherwise, it might take you two hours a day to go through all of this - Having a system in place with a dedicated team is the best thing to do.

Good Luck with launching your products - What are you launching if we may ask ?
...
1 reply by Pamela Nelligan
Jul 12, 2017 6:43 PM
Pamela Nelligan
...

Great response, Rami! You are absolutely right that having a good system in place can save an hour or more per day. And as for getting your team to report accurately, well, sometimes they legitimately need help in the reporting area and sometimes they just don't care. A good leader will try to determine which it is and provide the tools they need to be successful. But in the end, sometimes there just isn't much you can do with someone who doesn't care enough to give an honest and accurate update on the project status. It's unfortunate, but it happens. The product is called Statdash (short for "status dashboard"). In a nutshell, Statdash automates the process of asking team members for status updates, which frees you up to do more important things. The statuses for all of your team members show up on a color-coded dashboard so you can tell quickly what everyone's status is on a list of tasks. We think that busy managers and supervisors will love our product because it saves a ton of time and they don't have to feel like they are nagging when they repeatedly have to get status updates. It's not a project management tool per se, but I think the project management community could benefit from a high level view that can easily be shared with executives and clients.





Jul 12, 2017 5:50 PM
Replying to Rami Kaibni
...
Hi Pamela,

Those are very good questions and at the same time they are an area of concern. You need commitment and dedication from your team so they can report the status properly and genuinely - Sometimes you need to increase their awareness, maybe give incentives and in extreme cases, some people might need to be replaced.

As for how much it takes during the week to determine the status, it should not take more than an hour if you have a system in place and the status is reported properly and frequently by your team. Otherwise, it might take you two hours a day to go through all of this - Having a system in place with a dedicated team is the best thing to do.

Good Luck with launching your products - What are you launching if we may ask ?

Great response, Rami! You are absolutely right that having a good system in place can save an hour or more per day. And as for getting your team to report accurately, well, sometimes they legitimately need help in the reporting area and sometimes they just don't care. A good leader will try to determine which it is and provide the tools they need to be successful. But in the end, sometimes there just isn't much you can do with someone who doesn't care enough to give an honest and accurate update on the project status. It's unfortunate, but it happens. The product is called Statdash (short for "status dashboard"). In a nutshell, Statdash automates the process of asking team members for status updates, which frees you up to do more important things. The statuses for all of your team members show up on a color-coded dashboard so you can tell quickly what everyone's status is on a list of tasks. We think that busy managers and supervisors will love our product because it saves a ton of time and they don't have to feel like they are nagging when they repeatedly have to get status updates. It's not a project management tool per se, but I think the project management community could benefit from a high level view that can easily be shared with executives and clients.


...
1 reply by Rami Kaibni
Jul 12, 2017 6:52 PM
Rami Kaibni
...
You're very welcome Pamela. I am glad to help.

On your first paragraph you are right, and that's why I said that sometimes you need to increase their awareness, maybe give incentives and in extreme cases, some people might need to be replaced - You need to decide on that.

The program sound exciting, thanks for sharing. I tried to click on the link but it did not open, it gave me an error. Can you resend ?

If this program asks automatically for status updates then it definitely falls under PM and specifically: Project Control and Monitoring but I sense that it requires high level of maintenance and dedication from all the team members so it might be useful for some industries more than others like for example IT Projects Vs. Construction Projects.



Jul 12, 2017 6:43 PM
Replying to Pamela Nelligan
...

Great response, Rami! You are absolutely right that having a good system in place can save an hour or more per day. And as for getting your team to report accurately, well, sometimes they legitimately need help in the reporting area and sometimes they just don't care. A good leader will try to determine which it is and provide the tools they need to be successful. But in the end, sometimes there just isn't much you can do with someone who doesn't care enough to give an honest and accurate update on the project status. It's unfortunate, but it happens. The product is called Statdash (short for "status dashboard"). In a nutshell, Statdash automates the process of asking team members for status updates, which frees you up to do more important things. The statuses for all of your team members show up on a color-coded dashboard so you can tell quickly what everyone's status is on a list of tasks. We think that busy managers and supervisors will love our product because it saves a ton of time and they don't have to feel like they are nagging when they repeatedly have to get status updates. It's not a project management tool per se, but I think the project management community could benefit from a high level view that can easily be shared with executives and clients.


You're very welcome Pamela. I am glad to help.

On your first paragraph you are right, and that's why I said that sometimes you need to increase their awareness, maybe give incentives and in extreme cases, some people might need to be replaced - You need to decide on that.

The program sound exciting, thanks for sharing. I tried to click on the link but it did not open, it gave me an error. Can you resend ?

If this program asks automatically for status updates then it definitely falls under PM and specifically: Project Control and Monitoring but I sense that it requires high level of maintenance and dedication from all the team members so it might be useful for some industries more than others like for example IT Projects Vs. Construction Projects.
...
1 reply by Pamela Nelligan
Jul 12, 2017 10:30 PM
Pamela Nelligan
...
Here's the link again: https://www.statdash.com

The advantage of using Statdash is that team members only have to click a single link in their email to see all of their tasks and they can update them easily from one page. There is nothing for them to learn, nothing to really maintain. All of the emails are automated according to the schedules setup by the team leader and based on the due date of tasks. So once you setup your milestones, activities or tasks, you can just "set it and forget it" and let it do its magic. As team members update their statuses, you can see everything in a single dashboard. I'd love to walk you through a live demo if you have any interest or if you know someone who might benefit. Right now we need all the input we can get, so your opinion and critique would be most welcome!



I watched the videos about statdash and it is an interesting software...Thank you for sharing.



Jul 12, 2017 6:52 PM
Replying to Rami Kaibni
...
You're very welcome Pamela. I am glad to help.

On your first paragraph you are right, and that's why I said that sometimes you need to increase their awareness, maybe give incentives and in extreme cases, some people might need to be replaced - You need to decide on that.

The program sound exciting, thanks for sharing. I tried to click on the link but it did not open, it gave me an error. Can you resend ?

If this program asks automatically for status updates then it definitely falls under PM and specifically: Project Control and Monitoring but I sense that it requires high level of maintenance and dedication from all the team members so it might be useful for some industries more than others like for example IT Projects Vs. Construction Projects.
Here's the link again: https://www.statdash.com

The advantage of using Statdash is that team members only have to click a single link in their email to see all of their tasks and they can update them easily from one page. There is nothing for them to learn, nothing to really maintain. All of the emails are automated according to the schedules setup by the team leader and based on the due date of tasks. So once you setup your milestones, activities or tasks, you can just "set it and forget it" and let it do its magic. As team members update their statuses, you can see everything in a single dashboard. I'd love to walk you through a live demo if you have any interest or if you know someone who might benefit. Right now we need all the input we can get, so your opinion and critique would be most welcome!
...
1 reply by Rami Kaibni
Jul 13, 2017 2:12 AM
Rami Kaibni
...
I watched the video, thanks Pamela. Since you've asked for my opinion, here is what I think:

Having worked on large complex jobs, this software would be great for small to medium size projects but might not be thr case for large or complex jobs unless PMO uses it for high level monitoring of milestones then yes, it would work but the product is great, amd no doubt you put so much efforts into it.

Thanks for sharing Pamela and Good Luck.



Jul 12, 2017 10:30 PM
Replying to Pamela Nelligan
...
Here's the link again: https://www.statdash.com

The advantage of using Statdash is that team members only have to click a single link in their email to see all of their tasks and they can update them easily from one page. There is nothing for them to learn, nothing to really maintain. All of the emails are automated according to the schedules setup by the team leader and based on the due date of tasks. So once you setup your milestones, activities or tasks, you can just "set it and forget it" and let it do its magic. As team members update their statuses, you can see everything in a single dashboard. I'd love to walk you through a live demo if you have any interest or if you know someone who might benefit. Right now we need all the input we can get, so your opinion and critique would be most welcome!
I watched the video, thanks Pamela. Since you've asked for my opinion, here is what I think:

Having worked on large complex jobs, this software would be great for small to medium size projects but might not be thr case for large or complex jobs unless PMO uses it for high level monitoring of milestones then yes, it would work but the product is great, amd no doubt you put so much efforts into it.

Thanks for sharing Pamela and Good Luck.


Dear Pamela,

Thanks. These are great questions. In my experience, often when such happens, the organisation should improve the capacity of the manpower, job satisfaction, and work conditions. In general, Organisations have also to replace their management model into new proper one, such as management by objective, which simplifies management to appraise the performance of their employees in fair and easy way. This model (MBO) also apparently enable you to know those with low performance.The performance report also will be inputs for the management decisions in terms of termination.

In addition, If the employee held a position for a long time, it may result low productivity so such employees, if they exist, should be promoted or transferred into new branches, or sites with similar position. Moreover, recruitment process of organisations also play an active role for productivity of the employee; if the selection process is not bureaucratic or firm, employees tend to produce less result.

Thanks.



Pamela,

1. Depends on the org structure, but generally, it is continued follow-up, then escalation if needed. Many times a conversation and understanding will help with status - language/culture barrier, still in the forming or storming phase, or simply asking the right questions to build the relationship and convey expectations (can be linked with previous Tuckman phases as previously eluded to)
2. Depends on the number of projects going, but for each, I spend an hour or so. Sometimes its elicited through email updates, with a couple status meetings throughout the week.

As far as the StatDash product, looks pretty, however, I did not see any integration points. For instance, I can sync my Project schedule with SharePoint, and team members can update status there. No need for duplicated effort on another platform. Is that going to be a future product enhancement? I see the value, but another disparate system to maintain may pose additional overhead.

is there a reporting and export feature for tracking velocity for the span of a project or across multiple projects, or proficiency during the year, etc.?

Also, something to consider is most organizations require a new software to been approved prior to allowing in the environment. Is there an on-prem solution available, or is this solely a hosted solution?


Thanks Pamela.
...
1 reply by Pamela Nelligan
Jul 24, 2017 1:13 PM
Pamela Nelligan
...
Thanks so much for your detailed analysis. I think our target market is geared to smaller companies who may not have a project management system already in place. We certainly do not compete with Sharepoint, and I don't really see that as being our first integration platform, since it is doubtful that most small businesses will have that in place.

Our tool is not meant to be a project reporting engine or provide the statistics that you mention. It is meant more for project teams where you are trying to organize the communication of task status. A manager may not be concerned with each individual task as much as maybe a deliverable or a group of tasks. So it wouldn't make sense for there to be a one-to-one correlation between Statdash activity and project task.

I do value your opinion and will look for ways to integrate with other systems as we see which systems are used by early adopters of our software. Thanks so much for sharing your thoughts!



Jul 13, 2017 6:49 AM
Replying to Andrew Craig
...
Pamela,

1. Depends on the org structure, but generally, it is continued follow-up, then escalation if needed. Many times a conversation and understanding will help with status - language/culture barrier, still in the forming or storming phase, or simply asking the right questions to build the relationship and convey expectations (can be linked with previous Tuckman phases as previously eluded to)
2. Depends on the number of projects going, but for each, I spend an hour or so. Sometimes its elicited through email updates, with a couple status meetings throughout the week.

As far as the StatDash product, looks pretty, however, I did not see any integration points. For instance, I can sync my Project schedule with SharePoint, and team members can update status there. No need for duplicated effort on another platform. Is that going to be a future product enhancement? I see the value, but another disparate system to maintain may pose additional overhead.

is there a reporting and export feature for tracking velocity for the span of a project or across multiple projects, or proficiency during the year, etc.?

Also, something to consider is most organizations require a new software to been approved prior to allowing in the environment. Is there an on-prem solution available, or is this solely a hosted solution?


Thanks Pamela.
Thanks so much for your detailed analysis. I think our target market is geared to smaller companies who may not have a project management system already in place. We certainly do not compete with Sharepoint, and I don't really see that as being our first integration platform, since it is doubtful that most small businesses will have that in place.

Our tool is not meant to be a project reporting engine or provide the statistics that you mention. It is meant more for project teams where you are trying to organize the communication of task status. A manager may not be concerned with each individual task as much as maybe a deliverable or a group of tasks. So it wouldn't make sense for there to be a one-to-one correlation between Statdash activity and project task.

I do value your opinion and will look for ways to integrate with other systems as we see which systems are used by early adopters of our software. Thanks so much for sharing your thoughts!



Congrats on your launch.

Culture will dictate the adoption of process, tools and change. Many times tools create efficiency, effectiveness, and improved performance. You have to solve problems with behavior first before a tool will solve these problems. Tools that are easy for team/pms to use and integrate the data into other tools are nice for reporting and capturing just in time data for reporting. Sounds like you are on the right track and best wishes for your launch.
...
2 replies by Naomi Caietti and Pamela Nelligan
Jul 24, 2017 3:35 PM
Pamela Nelligan
...
Thank you, Naomi. I appreciate what you are saying. A tool will not change behavior. But sometimes making a person accountable and allowing the whole team to see everyone's status is enough of a motivator to get some people to change their behavior.

I agree about the integration. The hardest part is choosing what systems to integrate with. It would be impossible to integrate with everything out there in a meaningful way. I guess I will have to wait and see what needs arise first and deal with integration as needed.

I really appreciate your input. Thank you!
Jul 24, 2017 3:53 PM
Naomi Caietti
...
A tool can be a motivator; obviously your focus is on the C-suite and key staff. A good launch will offer demos, pilots, training, online help, guide etc. You biggest selling point will be price/packages, adoption in the marketplace and what you offer that is different or better than your competitors.
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