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The first thing I would do is to conduct a round of stakeholder analysis. This will allow you to determine what level of power and influence the newcomers have, how they align with the original project vision and probably most important of all, what level of satisfaction you are likely to achieve going forward with the current contract scope,
Then I would also conduct a review session to demonstrate progress made up to this point and what is coming up in the short/medium term.
The outcome of these sessions will determine the most appropriate course of action.
Getting to it right now :-)
Thanks for the feedback!
Your customer is right. All that matters from the point of view of project management is "if what we delivered is what was expected". That´s all. And that is the critical thing to take into account when you define your project quality activities. With that said, all related to product/service/result definition is on hand of business analyst, not on project manager hands. Beyond that, critical point is pointed out by Anton about the project stakeholder analysis must reviewed. Take into account this: you are delivering a solution to a business problem and solution is equal to "the thing" to be created plus "the process" to create it. Project management is about the process.
I think we all agree the customer is in good right to know if our deliverables are fit for purpose. I sincerely hope agreeing on the process to bring them to a point where they validate the solution will be possible. For the quality aspect, the entry/exit criteria of all the future test phases must be set jointly.
I support my colleagues suggestions, Josée.
I hope all previous project activities and outputs were properly captured. If so, then the requirements and test cases should go a long way towards transitioning the new team and getting them up and runing.
Everything was logged indeed... I just want to make sure the project resumes on agreed basis with the new team so we are all on the same page when the "usual" project bumps happen...
Hi JoSee - Good thing the one constant is the PM with documentation, historical perspective and knowledge you have gained so far on this project. I agree with the comments stated by my peers. You will get through this, it will not be easy with an entirely new project team, but you've got this! Go use your skills :)
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