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Topics: Communications Management, Risk Management, Stakeholder Management
it is a fatal mistake not planning communications to all stakeholders ..from your Experience and P.O.V what kind of risks may pop up accordingly ?
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it is a fatal mistake not planning communications to all stakeholders ..from your Experience and P.O.V what kind of risks may pop up accordingly ?
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Rand -

Stakeholders which are not communicated with effectively or efficiently may actively resist your project or might change their engagement from active to passive. This can impact your project all the way from minor annoyances (e.g. "Hey I haven't heard from you lately - can you update me on the project on a daily basis?") to shutting the project down.

What's critical is not just identifying your stakeholders and planning communications based on your initial analysis of them and their needs but to keep those plans current as things change with new stakeholders emerging or stakeholder interest/influence/impact changes.

Kiron
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In addition to what Kiron Bondale stated, it is also important to understand what type of communications will be effective with the various stakeholders. As part of my stakeholder analysis, I take the time to identify their communication preferences. While it is time-consuming to produce multiple methods of communicating the same information, I have found that it saves me considerable time (and pain) by making everything go smoother.

A general example that I've used in the past: I produced two different versions of the same regular update report, one very concise (bullet-point style) aimed at executives and the second more detailed aimed at project team members and those more involved in the details of the project. I received such positive feedback (and less interference) the first time I used this method that I made it a regular practice in future projects.

Basically, just knowing who prefers a phone call versus a short email versus a detailed accounting tends to keep everyone moving forward without the need to back and readdress items that you've already dealt with.
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Kiron summarized the risks well. If you don't identify or communicate with all your stakeholders you run the very real chance of causing your project to fail.
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Many Thanks for all of you
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All stakeholders? You do have to balance the cost of communication against the risks you are mitigating.
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1 reply by Rand Mesmar
Sep 29, 2017 4:19 AM
Rand Mesmar
...
so we are talking about ( the Cost of Risk ) again !
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Sep 28, 2017 10:44 AM
Replying to Stéphane Parent
...
All stakeholders? You do have to balance the cost of communication against the risks you are mitigating.
so we are talking about ( the Cost of Risk ) again !
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Rand -

Not so much the "Cost of Risk" but rather the risk appetite of the organization and the costs of responding to risks in alignment with that appetite.

Kiron
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Rand,

Like it or not, communication is the most important component within any project. The success of most projects, whether handled by a dedicated project team or a cross-departmental team, depends upon a set of crucial communication skills and techniques. Many project managers agreed: communication and human interaction make or break a project.
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Many Thanks for all your informative contributions

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