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Topics: PMO, Stakeholder Management, Strategy
What is the top-most outcome of a Project Management Office (PMO)?
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Many corporations have Setup Project Management Office (PMO) in search of streamlining the process. They can establish better governance across the projects by leveraging project assets and through optimizing resources across projects. In light of the core objectives, it is observed by many that the actual outcome differs from what's intended.

May I request you to share greater insights, your learnings, and your experience around what is the top-most outcome of a PMO?
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I can list out some real outcome of a PMO from my experience:
- Provide/direct training/sharing for PMs
- Join as a consultant when projects have a big problem, PMO member may be join quite deep to the project, help project team to find out root cause and recommend solution, sometime they also coaching PM/project team to implement the solution to resolve problem
- Building and maintain a PM community in the organization
- PMP also contribute for process improvement in the organization
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1 reply by Anand Patwa
Jan 10, 2018 10:43 AM
Anand Patwa
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Nhu Anh Nguyen, Fantastic points. Thanks for your inputs based on your experience. I appreciate your contribution. Thank you,

Regards, Anand Patwa
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Establishing "Project Management" practice, competency and governance framework in an organization which draw long term outcome w.r.t cost optimization, risk reduction and a working culture !
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1 reply by Anand Patwa
Jan 10, 2018 10:44 AM
Anand Patwa
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Rajeev, Thanks for your precise inputs. Competency, governance framework, long-term outcomes, reducing risk are key takeaways for me. I appreciate that.

Regards, Anand Patwa
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design, implementation and enforcing the PM policy, system, guidelines, templates, etc
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1 reply by Anand Patwa
Jan 10, 2018 10:45 AM
Anand Patwa
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Abolfazi, thank you for quick and precise focus on PMO targetting policy, system, and guidelines. Makes perfect sense overall.

Regards,
Anand Patwa
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Aligning business value through responsible project management.
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1 reply by Anand Patwa
Jan 10, 2018 10:47 AM
Anand Patwa
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Sante,

These are powerful words, I love them "Responsible Project Management". Thanks for this input.

Regards, Anand Patwa
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Good input from the group.

I can add that it creates discipline in a company to respect Project Managers. Project Managers have to report their projects to the PMO so staff on project teams know that they have to be accountable to PM's.
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1 reply by Anand Patwa
Jan 10, 2018 10:48 AM
Anand Patwa
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Drake,

Certainly, valuable insights of discipline and accountability. Thanks for sharing.

Regards, Anand Patwa
Network:1533



Organizations must create a strategy. Strategy is the way organizations answer to environmental sitmuli (reactive) and create environmental stimuli (proactive). Answers are defined when organizations define functions/process and the structure to locate those functions/process. Project/program/portfolio functions/process must be part of the strategy if organizations consider them must be. When organizations define those process then is time to decide if a new business unit deserve to be created (a PMO for example) or those process will be located by distributed them between existing business unit. With all those in hand you have your answer. There is no way to create value if you do not follow that path.
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1 reply by Anand Patwa
Jan 10, 2018 11:25 PM
Anand Patwa
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Sergio,

First I like to appreciate you for elaborating the inputs. I love it and my kewy takeaways are:
- Strategy for creating environmental stimuli
- Function and Processes - Structures to locate them
- Intentional reasons to establish new BU = PMO
- Create Value following the path.
Thank you so much for your guidance here.

Regards, Anand Patwa
Network:1705



Strategically partner with leadership along with support and guidance for the project managers within the organization. What that exactly looks like is dependent on the specific needs and direction of the organization, but could include processes, rationale, templates, guides, open door policy, etc.
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1 reply by Anand Patwa
Jan 10, 2018 11:34 PM
Anand Patwa
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Andrew,

Thank you so much for your insights. Makes sense to me, I take away the collaborative approach to ensure leadership and PM's have each other back towards the common objective. Also Direction, Processes, OPA are the crucial factors.

Regards, Anand Patwa
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In Corporate View: Doing the right things at the right time.
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1 reply by Anand Patwa
Jan 10, 2018 11:34 PM
Anand Patwa
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Keyvan,

I loved - Doing the right things at the right time. Thanks for your input.

Regards, Anand Patwa
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Anand -

There is no "one size fits all" for a PMO.

The business case which justified and launched the PMO's existence should also clearly articulate the "why" behind it's initiation. Otherwise, you run the risk of stakeholder expectation gaps - a lesson I learnt the hard way during my first PMO leadership experience.

If you have a temporary PMO which was setup to oversee the successful delivery of a program, then that is the most important measure of its success.

If you have a PMO which was focused on elevating organizational PM maturity but not getting directly involved in governance or delivery oversight, then assessing OPM maturity would be a means of gauging success...

As always, it depends!

Kiron
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1 reply by Anand Patwa
Jan 11, 2018 12:09 AM
Anand Patwa
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Kiron,

Fantastic quote and I like it "There is no "one size fits all" for a PMO, as always, it depends".

The why will determine the outcomes, I agree 100% and appreciate this point.
Areas of Attention: Stakeholder Management.

Good insights with 2 examples and their respective measure of success:
Oversee the successful delivery of a program (PMO)
Elevating organizational PM maturity (OPM maturity)

I thank you and appreciate establishing clarity which seems to help me generalize the top outcomes of a PMO.

Regards, Anand Patwa
Network:13019



Apart from providing standardize templates, archives of previous projects lessons learned, guidance and industry best practices of project management and execution. It links business strategy of organization to the projects.
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1 reply by Anand Patwa
Jan 11, 2018 1:07 AM
Anand Patwa
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Najam,

Thanks for your inputs. I take-away- the OPA's with PM best practices linking business strategy.

Regards, Anand Patwa
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