I am wondering if you all could please provide some insight on how you build rapport with your project team members. More than just hi-hello type of relationship or more than just weekly meeting updates.
I often work remotely, with people all over the world, so building rapport can definitely be a challenge. There's no way to go out to lunch or hang out at the water cooler together. What has worked for me is to truly be a supportive friend. Look for ways to help teammates reach their own goals, whether personal or professional. Find solutions that bring success to the project while also allowing teammates to keep their work-life balance. If they mention something personal, as Karan Shah mentioned, show genuine interest, and follow up. For example, one of my teammates told me she would be spending her vacation with her sister, who was in the hospital. The following week, I made a point to ask her about her sister. Sometimes it helps to write down what people share so you don't forget.
Also, I think you need be willing to share aspects of your own life outside of work if you want people to be open with you. Of course, this needs to be done appropriately and in moderation, but true friendship is worth the effort. People enjoy working with friends and they trust their friends. Saving Changes...
Positive team relationships help create teams that are productive, which affects the Project's goals. As a Project Manager it's up to you to build team relationships that help your team meet their goals and objectives, and to work as one cohesive unit.
1. Communicate what you expect each team member to accomplish in such a way that all members know you are aware of their particular talents. Build on their strengths. Give them a verbal boost whenever they tackle an assignment that goes outside their comfort zone.
2. Demonstrate to your team that you are accountable to them and to your superiors by being reliable and responsible. Serve as a role model for your team by doing your best work at all times.
3. Recognize the work your team accomplishes. Look for positive things to say on a daily basis. While constructive criticism has its place, do it in a manner that does not offend the team.
4. Build team relationships by encouraging team members to recognize each other's strengths. For example, during morning briefings let each team member identify some business trait they appreciate about the person seated to their left. Someone might recognize a co-worker's willingness to work late, while another team member might state that a teammate's organizational skills contribute to the group's efforts.
5. Listen to what the team members have to say about each other and to you in a nonjudgmental manner. If your team members share a concern with you, take steps to resolve the issue as quickly as possible. Keep the team informed regarding the resolution.
6. Build team member relationships outside the office. As time and finances allow, try to plan some fun activity that the entire group can share. The camaraderie from the outing carries back into the workplace.
7. Celebrate life's moments with your team. Celebrating employee's birthdays as well as other milestones in their lives helps promote positive team relationships. Ask for their input on what kinds of celebrations would be meaningful for them. Saving Changes...
1. Have an Orientation Procedure in Place and Personally Show Them Around
2. Get to Know Them and facilitate integration.
3. Be Friendly and Open
4. Do not show them that you know better than the, you need their support.
Thank you all for your thorough and very informative insights. I greatly appreciate it!
In my company, for IT projects, project teams are picked from existing employees that have been with the company for years (like Developers, BAs, etc). At any given time I have around 4 or more projects and each project has different project team, except sometimes I have a couple of common folks across couple of my projects but that's not always the case.
Building good rapport with so many folks one-by-one seems like a lot as they are usually very occupied with work. And team lunches, although is a great idea, it is not a norm for 'project teams' here at my org, except at the end of a successful project, so not sure how well it will be received. Any further insights would be helpful. Thank you again! Saving Changes...