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Topics: Agile, PMO, Strategy
What are your thoughts on the relevance of Six Sigma (and certifications) on traditional, hybrid, and agile approaches to project management?
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I'm curious about the most useful areas of study, and certification.

I'm considering ITIL, ACP, and Six Sigma.

My particular environment is primarily I.T., with a mixture of PM approaches, mostly hybrid and traditional waterfall, although the tide is slowly turning. The business environment is retail and restaurant, with all the typical supporting business processes (finance systems, business intelligence systems, training, operations, etc.)

Are there other areas to study in addition to the ones I listed, that stand out as most useful or most relevant today?
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John,
For your case, I will consider ITIL and ACP.
I would say get your PMI-ACP and ITIL foundation at first. Then dig deep in ITIL

ITIL offers five different certification levels:

Foundation
Practitioner
Intermediate (Service Lifecycle and Service Capability categories)
Expert
Master
Be aware that ITIL uses a credit system for the Foundation through Expert levels, in which each certification earns a certain number of credits. Ultimately, a total of 22 credits is required to achieve ITIL Expert certification. (The ITIL Master has its own set of requirements, which you'll read about shortly). The following graphic shows the structure of the certification scheme and corresponding credits.

Kevin
...
1 reply by John Duncan
Apr 21, 2018 9:15 AM
John Duncan
...
Kevin, thanks for your insight.

I am actively working on my PMI-ACP now.
(waiting on answer on the application, completed the training hours, and working through Mike Griffiths book now)

I've had some exposure to ITIL, and will likely dig into that next.

Was curious about the applicability and relevance of Six Sigma, from a PM role perspective. Seems I have enough on the plate for the moment though. :-)
Network:1611



ITIL, Six Sigma and PMI-ACP are totally different things. In fact, in my actual work places, we are using ITIL and Six Sigma together.Is you are asking because the future market demmands you have to make an estimation. But what is very important to take into account is to be ready to work in the actual environment is one thing and the other to earn a certification. If you ask me take into consideration the business analyst role. The PMI has a certification named PMI-PBA.
...
1 reply by John Duncan
Apr 21, 2018 9:23 AM
John Duncan
...
Sergio, thanks! I definitely agree with you on the difference between readiness to perform, compared to certification.

And that's a great point on considering the business analyst option too.

Can you share a little about how Six Sigma is relevant to your role and environment?
Network:71807



Apr 20, 2018 10:24 PM
Replying to Kevin Drake
...
John,
For your case, I will consider ITIL and ACP.
I would say get your PMI-ACP and ITIL foundation at first. Then dig deep in ITIL

ITIL offers five different certification levels:

Foundation
Practitioner
Intermediate (Service Lifecycle and Service Capability categories)
Expert
Master
Be aware that ITIL uses a credit system for the Foundation through Expert levels, in which each certification earns a certain number of credits. Ultimately, a total of 22 credits is required to achieve ITIL Expert certification. (The ITIL Master has its own set of requirements, which you'll read about shortly). The following graphic shows the structure of the certification scheme and corresponding credits.

Kevin
Kevin, thanks for your insight.

I am actively working on my PMI-ACP now.
(waiting on answer on the application, completed the training hours, and working through Mike Griffiths book now)

I've had some exposure to ITIL, and will likely dig into that next.

Was curious about the applicability and relevance of Six Sigma, from a PM role perspective. Seems I have enough on the plate for the moment though. :-)
Network:71807



Apr 21, 2018 6:32 AM
Replying to Sergio Luis Conte
...
ITIL, Six Sigma and PMI-ACP are totally different things. In fact, in my actual work places, we are using ITIL and Six Sigma together.Is you are asking because the future market demmands you have to make an estimation. But what is very important to take into account is to be ready to work in the actual environment is one thing and the other to earn a certification. If you ask me take into consideration the business analyst role. The PMI has a certification named PMI-PBA.
Sergio, thanks! I definitely agree with you on the difference between readiness to perform, compared to certification.

And that's a great point on considering the business analyst option too.

Can you share a little about how Six Sigma is relevant to your role and environment?
...
1 reply by Sergio Luis Conte
Apr 22, 2018 7:15 AM
Sergio Luis Conte
...
Perhaps my job position. I am program manager inside the "Strategic, Process and Transformation PMO" which is a divsion inside the EPMO and I belongs to "Methods and Process Steering Committee". BUT before all those have been created when I was assigned to a project/program I have to take care about all related to Six Sigma and mainly because Six Sigma is beyond a process is about a "way of life" talking about work place.
Network:1611



Apr 21, 2018 9:23 AM
Replying to John Duncan
...
Sergio, thanks! I definitely agree with you on the difference between readiness to perform, compared to certification.

And that's a great point on considering the business analyst option too.

Can you share a little about how Six Sigma is relevant to your role and environment?
Perhaps my job position. I am program manager inside the "Strategic, Process and Transformation PMO" which is a divsion inside the EPMO and I belongs to "Methods and Process Steering Committee". BUT before all those have been created when I was assigned to a project/program I have to take care about all related to Six Sigma and mainly because Six Sigma is beyond a process is about a "way of life" talking about work place.
...
1 reply by John Duncan
Apr 22, 2018 2:40 PM
John Duncan
...
Thank you Sergio. Sounds like it's very integral to your role.
Network:936



John -

There are lots of conflicting and complementary personal development avenues so you need to figure out where you want to go, where your company wants to go and whether the two align.

Six Sigma is a disciplined approach to improving process & product effectiveness - if your company is not ready for that, lean is a better starting point as it emphasizes incremental improvement and doesn't require a solid statistical base.

Once you've got the knowledge and some hands on experience with lean, embracing agile becomes a lot easier.

ITIL is useful if you want to focus in the technology operations management domain AND if your company is willing to commit to standardizing its processes based on ITIL.

Kiron
...
1 reply by John Duncan
Apr 22, 2018 2:50 PM
John Duncan
...
Kiron,

That gives a great perspective on where Six Sigma fits. I think it would likely be a better option for operational processes than for system development processes, at least initially, and my involvement is mostly on the system development side.

Lean and agile are areas I find to be interesting and very natural.

A while back, we ran about 15 people through an intro ITIL course on-site, but that was probably 3-4 years ago, and haven't heard much else about it since then.

I think there are pockets of interest in agile within the dept, and am hoping to be able to encourage more movement in that direction. :-)
Network:71807



Apr 22, 2018 7:15 AM
Replying to Sergio Luis Conte
...
Perhaps my job position. I am program manager inside the "Strategic, Process and Transformation PMO" which is a divsion inside the EPMO and I belongs to "Methods and Process Steering Committee". BUT before all those have been created when I was assigned to a project/program I have to take care about all related to Six Sigma and mainly because Six Sigma is beyond a process is about a "way of life" talking about work place.
Thank you Sergio. Sounds like it's very integral to your role.
Network:71807



Apr 22, 2018 10:38 AM
Replying to Kiron Bondale
...
John -

There are lots of conflicting and complementary personal development avenues so you need to figure out where you want to go, where your company wants to go and whether the two align.

Six Sigma is a disciplined approach to improving process & product effectiveness - if your company is not ready for that, lean is a better starting point as it emphasizes incremental improvement and doesn't require a solid statistical base.

Once you've got the knowledge and some hands on experience with lean, embracing agile becomes a lot easier.

ITIL is useful if you want to focus in the technology operations management domain AND if your company is willing to commit to standardizing its processes based on ITIL.

Kiron
Kiron,

That gives a great perspective on where Six Sigma fits. I think it would likely be a better option for operational processes than for system development processes, at least initially, and my involvement is mostly on the system development side.

Lean and agile are areas I find to be interesting and very natural.

A while back, we ran about 15 people through an intro ITIL course on-site, but that was probably 3-4 years ago, and haven't heard much else about it since then.

I think there are pockets of interest in agile within the dept, and am hoping to be able to encourage more movement in that direction. :-)

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